Dynamic professional with a proven track record at First Quantum Minerals Limited, excelling in landscape design and equipment maintenance. Adept in Microsoft Excel and customer service, I enhance team collaboration and drive process improvements, ensuring efficient operations and high-quality outcomes. Committed to delivering impactful solutions and fostering positive relationships.
Overview
11
11
years of professional experience
Work History
Maintenance Gardener
First Quantum Minerals Limited
Kalumbila
03.2023 - Current
Assisted in creating landscape designs that included flowerbeds, rockeries, ponds.
Performed preventative maintenance to keep equipment in excellent working condition.
Trimmed or edged around flower beds, walks, or walls.
Maintained cleanliness and organization of work areas, tools, and equipment.
Adjusted amount of water consumption using irrigation methods to prevent waste.
Voluntary Work as Assistance Administrator
Kalumbila Chamber of commerce, Trade and Industry
Kalumbila
03.2021 - 02.2025
Answered incoming calls and responded to customer inquiries.
Maintained positive working relationship with fellow staff and management.
Supported departmental activities by providing clerical assistance.
Managed day-to-day office operations, ensuring efficient workflow and adherence to policies.
Provided assistance to individuals and families in need of social services, such as housing, healthcare, education, employment and financial aid.
Assisted in developing programs and initiatives that addressed poverty-related problems within the community.
Guided clients through transition to independent living within community.
Developed partnerships with local businesses and government agencies to provide services for those in need.
Gathered opinions and support from grassroots supporters to solidify group position.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Assistant Stores Personnel
Ausdrill Mining Zambia
Solwezi
02.2014 - 05.2015
Offered reception coverage to relieve staff during absences or breaks.
Encouraged and improved cross-department internal communication.
Ensured office equipment was operational, stocked with supplies, and maintained cleanly.
Gathered and sorted data for reports and files.
Handled incoming calls and directed callers to appropriate department or employee.
Developed positive relationships with internal customers through effective communication techniques.
Education
Bachelor of Arts - Business of Administration
Information And Communication University
Lusaka
07-2024
Some College (No Degree) - Certificate in Basic Computer
Kolbe Training Institute
Solwezi
Skills
Microsoft Excel
Customer service
Business communication
Problem solving
Team collaboration
Process improvement
Performance improvement
Decision-making
Analytical thinking
MS office
Communication
Recordkeeping
Flexible and adaptable
Data entry
Timeline
Maintenance Gardener
First Quantum Minerals Limited
03.2023 - Current
Voluntary Work as Assistance Administrator
Kalumbila Chamber of commerce, Trade and Industry
03.2021 - 02.2025
Assistant Stores Personnel
Ausdrill Mining Zambia
02.2014 - 05.2015
Bachelor of Arts - Business of Administration
Information And Communication University
Some College (No Degree) - Certificate in Basic Computer
Kolbe Training Institute
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