Suwilanji Aaron Mwelwa
Lusaka
Summary
Accomplished IT professional with extensive experience in designing, managing, and implementing IT systems in both private and public sectors. Expertise lies in tracking and securing IT assets, developing and managing ERP solutions, administering Google Workspace, supporting network infrastructure, and maintaining IT equipment. Proven ability to deliver robust software solutions, provide technical support, coordinate with vendors, offer user training and support. Consistently enhance IT operations to drive efficiency and security within organizations.
Overview
12
12
years of professional experience
Work History
Software Developer
Zambia Revenue Authority (ZRA)
Lusaka
06.2022 - Current
- Technologies Used: Java, Oracle SQL, JavaScript, SpringBoot, Java Server Pages, Git, Postman.
- Lead developer for the Taxonline 2 (TO2) Investigations module, overseeing the entire development lifecycle, including operationalization and data migration.
- Automated user requirements gathered from business analysts into a streamlined system.
- Evaluated system changes, assessed feasibility of implementation and made necessary updates
- Executed User Acceptance Testing (UAT) to ensure smooth implementation of Information System projects
- Utilized advanced simulation methods to produce accurate design replicas, enhancing informed decision-making throughout the development process.
IT Officer
Health Professions Council of Zambia (HPCZ)
Lusaka
06.2018 - 06.2022
- Facilitated business requirements gathering workshops with key stakeholders to define and document business needs for system enhancements, resulting in improved operational efficiency
- Developed comprehensive business requirements specifications, user guides, and business models for new system integrations and process improvements
- Building the software using high level PHP and MySQL to implement the specifications
- Tested the software with users to see if it met the set requirements as detailed in the business processes documents
- Spearheaded the creation and documentation of the HPCZ ICT Policies
- Deploying the software for use in the organization, setting it up and set sessions for every user
- User Support and Training in the deployed developed software or additions and other off-the-shelf software
- Managing collocated physical servers at a Disaster recovery sites
- Worked in team of 6 to provide exceptional first-line IT support to 30 internal system users and over 15000 external users
- Developed leadership and strategic thinking skills by managing projects and people
- Analyzed workflows and processes, suggesting changes to drive improvement
- Led meetings and discussions remotely using Zoom and Microsoft Teams
- Communicated with people at multiple levels, including vendors providing the services to the Council, such as Data Centers, ISPs and other contractors engaged to provide a service to the HPCZ
- Report generation for registered Health practitioner, Health Facilities and Training institutions
- Developed and investigation module to handle all health practitioner related matters
- Developed an ERP currently used by the Health Professions Council of Zambia
- Summary of my tenure at HPCZ: My tenure at HPCZ comprised collecting user specifications and developing software with PHP and MySQL, ensuring it met business process requirements
- I led the creation of ICT policies, managed disaster recovery servers, and provided IT support to over 15,000 users
- I also spearheaded remote meetings, collaborated with diverse stakeholders, and developed modules for health practitioner management
Information Systems Specialist
Emory University Zambia Health Workforce Project
Lusaka
01.2016 - 12.2017
- Company Overview: Emory worked on the HRIS System which was funded by the US President's Emergency Plan for AIDS Relief (PEPFAR) through the Centers for Disease Control and Prevention (CDC) and implemented by Emory University
- Collecting user requirements and building the software based on implement the collected specifications
- Testing the software to see it does what it is intended to do
- Deploy the software for use in the organization, setting it up and set sessions for every user
- Support the implementation of the deployed software or additions to the software
- Generate report for Ministry of Health as requested on practitioners
- Managing and the data base for all medical practitioners in Zambia as a Database Administrator Project annual planning
- Training Relevant Staff on Data Collection
- Analysed varied source information and data to highlight issues, risk and business opportunities
- Designed and directed quality assurance processes for assigned projects
- Emory worked on the HRIS System which was funded by the US President's Emergency Plan for AIDS Relief (PEPFAR) through the Centers for Disease Control and Prevention (CDC) and implemented by Emory University
- Summary of my tenure at Emory University Health Workforce Project: During my tenure, I played a key role in initiating and setting up the project in collaboration with the team in Kenya
- This systematic approach involved gathering the specific needs of the Zambian environment and tailoring the project accordingly
- The implementation of this project significantly improved the regulation of health practitioners by converting manual processes to automated ones
- This transformation allowed tasks to be completed without the physical presence of an officer, thereby increasing productivity and efficiency
IT Officer
Zambia Land Alliance
Lusaka
02.2014 - 12.2016
- Managing the IT infrastructure for the Organization
- Updating of the ZLA website
- Designing of documentations and publication materials
- Diagnosed and troubleshooted software and hardware faults in person and by phone
- Recommended implementation of new technologies and systems to boost operational efficiency
- Set-up new users with IT systems and equipment, offering further support and guidance to new starters
- Led change management initiatives, including creating strategies for the adoption of new processes and systems across departments, improving user adoption by 30%
- Developed and delivered training programs for employees during the rollout of a new ERP system, ensuring smooth transitions and minimizing disruption to business operations
- Collaborated with stakeholders to align change management activities with project timelines, ensuring all change requests were properly managed and executed
- Collaborated with risk management teams to ensure all emerging risks were identified, documented, and mitigated through appropriate measures
- Summary of my tenure at Zambia Land Alliance: During my tenure, I managed the IT infrastructure, acted as a point of contact with several vendors ensuring that they complied to the contracts
- Provided Adobe design services for all EIC Materials for the organization including its hubs around the country
IT Intern
Zambia National Assembly
01.2014 - 07.2014
- Network Troubleshooting: Finding errors in the network and solving them to restore the network
- Virtualization: Working with the server to make virtual machines and changing infrastructure with improved ones
- Software development: With my ability to program in Android, we are developing mobile applications for parliament
- Software installation: installing different software on new and old computers
- Making sure that all equipment is ready for parliament each seating
- Working with different printers both local and network printers
- Updating the Parliament website
- Summary of my tenure at Zambia National Assembly: During my tenure, I picked up great skills around networking setup and administration, resource utilization using networking of devices and equipment
Education
Master of Science - Project Management
UNIVERSITY OF LUSAKA
Zambia09.2023
Bachelor of Science - Computer Science
COPPERBELT UNIVERSITY
Zambia12.2013
Skills
- Pair programming
- Report writing
- Computer programming
- Data Management
- Machine Learning
- Data Mining
- Monitoring and Evaluation
- Google Analytics
- SPSS/MS Package
- Database (MSSQL, Oracle) Management
- Knowledge of TCP/IP networking
- VPN set-up and management
- Computer and Network Troubleshooting
- Git Management
- Graphics designing
- Google Workspace Administration
Membership
- Member of ICTAZ
- Member of ISACA Zambia
Personal Information
Nationality: Zambian
References
- Kumbukani Daka, Forensic Analyst, ZRA, DAKAK@zra.org.zm, 0977540058
- Willa Sampa, Manager Software Development, SAMPAW@zra.org.zm, 0977575718
- Chimema Chiliboi, Strategic Information Officer, Centre for Infectious Disease Research in Zambia (CIDRZ), chinema.chiliboyi@gmail.com, 0977540058
Affiliations
- Singing
- Watching Movies
Accomplishments
- I was awarded the most hardworking employee for the year 2019 at health professions council of Zambia
Languages
English
First Language
Work Preference
Work Type
Part TimeLocation Preference
RemoteTimeline
Software Developer
Zambia Revenue Authority (ZRA)
06.2022 - Current
IT Officer
Health Professions Council of Zambia (HPCZ)
06.2018 - 06.2022
Information Systems Specialist
Emory University Zambia Health Workforce Project
01.2016 - 12.2017
IT Officer
Zambia Land Alliance
02.2014 - 12.2016
IT Intern
Zambia National Assembly
01.2014 - 07.2014
Master of Science - Project Management
UNIVERSITY OF LUSAKA
Bachelor of Science - Computer Science
COPPERBELT UNIVERSITY