Book reading
SYED SHAHBAZ ALI
Customer Services And Sales Representative
Lusaka ,Zambia
Summary
Seeking a career opportunity within an established organization where I can apply my skills, and where my extensive experience and training can be fully utilized. To become a thorough professional having knowledge and exposure and to contribute towards the success of my organization through my studious and innovative skills.
Overview
10
10
years of professional experience
1
1
year of post-secondary education
3
3
Languages
Work History
Quality Control Officer
NISHAT TEXTILE LAHORE
Lahore, PAKISTAN
02.2013 - 05.2016
Franchise
AL AFZAL TELECOM, Sheikhupura
01.2010 - 10.2013
- Management of Customer services
- Achieving Post Paid and MNP targets
- Handling system related issues and office environment
- Handling Administrative issues
- Having good relations with all kind of customers
- Management of Customer services.
DIRECTOR OPERATIONS
CHAUDHARY BROTHERS INVESTMENTS
Lusaka, Zambia
06.2019 - 03.2022
- Planning and monitoring the day-to-day running of business to ensure smooth progress
- 2
- Supervising staff from different departments and provide constructive feedback.
- Defined, implemented and revised operational policies and guidelines.
- Oversaw day-to-day production activities in accordance with business objectives.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Achieved team goals through formalized training plans, coaching and performance management.
- Modernized and improved operational procedures to increase productivity and profitability while tightly controlling costs.
- Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
Education
M.A - undefined
Sargodha University
B.ED - undefined
Ilama Iqbal Open University
B.A - Bachelor of Arts
Punjab University
Lahore 07.2007 - 01.2009
F.Sc - Pre- Eng
Govt College
Metric - undefined
Care High School
Skills
COMPUTER SKILLSundefined
Interests
Sports cricket
Timeline
DIRECTOR OPERATIONS
CHAUDHARY BROTHERS INVESTMENTS
06.2019 - 03.2022
Quality Control Officer
NISHAT TEXTILE LAHORE
02.2013 - 05.2016
Franchise
AL AFZAL TELECOM, Sheikhupura
01.2010 - 10.2013
B.A - Bachelor of Arts
Punjab University
07.2007 - 01.2009
M.A - undefined
Sargodha University
B.ED - undefined
Ilama Iqbal Open University
F.Sc - Pre- Eng
Govt College
Metric - undefined
Care High School
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