Sylvia Fredman
Livingstone
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Beyond The Gates Mission
08.2019 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Assistant Farm Manager
Agape Hands Missions
01.2015 - Current
- Hired, trained and supervised seasonal workers engaged in cultivation and harvest.
- Worked closely with employees to improve practices, techniques and safety choices, optimizing performance, and minimizing waste.
- Completed structural inspections to determine maintenance requirements and organize repairs.
- Maximized operational profits by closely inspecting crops, assessing quality, and identifying problems such as disease or insects.
Health Inspector
Agro Support Abattoir
04.2023 - 05.2023
- Educated community members about sanitary procedures and techniques to promote community interest and cooperation in environmental sanitation.
- Meat Inspection
Health Inspector
Livingstone City Council
01.2023 - 02.2023
- Assisted in emergency preparedness planning, incorporating measures specific to public health needs during disaster response efforts.
- Educated community members about sanitary procedures and techniques to promote community interest and cooperation in environmental sanitation.
- Enhanced public health safety by conducting thorough inspections of food establishments, hospitals, and schools.
Education
Diploma - Environmental Health Technology
Evelyn Hone College
Lusaka, Zambia10.2024
School Certificate -
Chibombo High School
Central, Zambia11.2012
Skills
- Customer Service
- Data Entry
- Computer
Skills - Office Administration
- Time Management
- Microsoft Excel
- Microsoft Word
- File Organization
- Administrative Support
Timeline
Health Inspector
Agro Support Abattoir
04.2023 - 05.2023
Health Inspector
Livingstone City Council
01.2023 - 02.2023
Administrative Assistant
Beyond The Gates Mission
08.2019 - Current
Assistant Farm Manager
Agape Hands Missions
01.2015 - Current
Diploma - Environmental Health Technology
Evelyn Hone College
School Certificate -
Chibombo High School
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