Summary
Overview
Work History
Education
Skills
Timeline
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TAIZYA SIMUTOWE

LOGISTICAN
Lusaka

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience

Work History

General Manager

IZINI PUB & GRILL
11.2022 - Current
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Managed budget implementations, employee evaluations, and contract details.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Enhanced membership sales by providing excellent customer service and staff management.
  • Spearheaded and implemented standardized processes to control supply and inventory management.
  • Stocked, replenished and retrieved redemption merchandise, tokens and tickets and informed management of low inventory.
  • Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
  • Identified opportunities to reduce lead times and improve inventory management.
  • Monitored office supply inventory, analyzing usage patterns and requisitioning supplies and equipment as well as maintenance repair services.

Storesman

Unitrans Africa
01.2021 - 01.2022
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.

TRAINEE SHED SUPERVIOR

CHC COMMODITIES
06.2019 - 12.2020
  • Learned new materials, processes, and programs quickly.
  • Attended training courses to build understanding of processes, techniques, and industry.
  • Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
  • Acted with integrity, honesty and knowledge to promote culture of company.
  • Performed administrative functions, answering phones and filing paperwork in support of department.
  • Shadowed senior team members to learn all related jobs and tasks.

Sales Person

Studio 88
11.2018 - 04.2019
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Increased sales and customer satisfaction through personalized servicing.
  • Listened to clients and introduced solutions to satisfy business and personal needs.
  • Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Expanded brand and marketing strategies by planning strategic events.
  • Improved customer service and telecommunication skills to build lasting relationships.
  • Developed and grew leads through repeat business and customer referrals.
  • Worked to build relationships with customers and built potential for additional sales.

Education

Bachelor of Science - Logistics & Transport Management

UNIVERSITY OF LUSAKA
Lusaka, Zambia
04.2001 -

High School Diploma -

SPRINGFIELDS COACHING CENTER
Lusaka, Zambia
04.2001 -

Skills

Leadership

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Timeline

General Manager

IZINI PUB & GRILL
11.2022 - Current

Storesman

Unitrans Africa
01.2021 - 01.2022

TRAINEE SHED SUPERVIOR

CHC COMMODITIES
06.2019 - 12.2020

Sales Person

Studio 88
11.2018 - 04.2019

Bachelor of Science - Logistics & Transport Management

UNIVERSITY OF LUSAKA
04.2001 -

High School Diploma -

SPRINGFIELDS COACHING CENTER
04.2001 -

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TAIZYA SIMUTOWELOGISTICAN