TAIZYA SIMUTOWE
LOGISTICAN
Lusaka
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
General Manager
IZINI PUB & GRILL
11.2022 - Current
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed budget implementations, employee evaluations, and contract details.
- Developed and maintained relationships with customers and suppliers through account development.
- Enhanced membership sales by providing excellent customer service and staff management.
- Spearheaded and implemented standardized processes to control supply and inventory management.
- Stocked, replenished and retrieved redemption merchandise, tokens and tickets and informed management of low inventory.
- Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
- Identified opportunities to reduce lead times and improve inventory management.
- Monitored office supply inventory, analyzing usage patterns and requisitioning supplies and equipment as well as maintenance repair services.
Storesman
Unitrans Africa
01.2021 - 01.2022
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed inventory control, cash control, and store opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
TRAINEE SHED SUPERVIOR
CHC COMMODITIES
06.2019 - 12.2020
- Learned new materials, processes, and programs quickly.
- Attended training courses to build understanding of processes, techniques, and industry.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Acted with integrity, honesty and knowledge to promote culture of company.
- Performed administrative functions, answering phones and filing paperwork in support of department.
- Shadowed senior team members to learn all related jobs and tasks.
Sales Person
Studio 88
11.2018 - 04.2019
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Increased sales and customer satisfaction through personalized servicing.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Expanded brand and marketing strategies by planning strategic events.
- Improved customer service and telecommunication skills to build lasting relationships.
- Developed and grew leads through repeat business and customer referrals.
- Worked to build relationships with customers and built potential for additional sales.
Education
Bachelor of Science - Logistics & Transport Management
UNIVERSITY OF LUSAKA
Lusaka, Zambia 04.2001 -
High School Diploma -
SPRINGFIELDS COACHING CENTER
Lusaka, Zambia 04.2001 -
Skills
Leadership
Staff Supervision
Customer Relationship Management
Advertising and Marketing
Strategic Thinking
Risk Management
Goal Orientated
Timeline
General Manager
IZINI PUB & GRILL
11.2022 - Current
Storesman
Unitrans Africa
01.2021 - 01.2022
TRAINEE SHED SUPERVIOR
CHC COMMODITIES
06.2019 - 12.2020
Sales Person
Studio 88
11.2018 - 04.2019
Bachelor of Science - Logistics & Transport Management
UNIVERSITY OF LUSAKA
04.2001 -
High School Diploma -
SPRINGFIELDS COACHING CENTER
04.2001 -