Tamara Zyambo
Lusaka
Summary
Results-oriented professional with extensive experience in Human Resources and Operations leadership. Expertise in aligning workforce strategies with organizational goals, optimizing processes, and leading initiatives that enhance efficiency and engagement. Proven track record in employee relations and performance management, with a strong focus on compliance and diversity. Known for fostering inclusive cultures and driving operational excellence in dynamic environments.
Overview
12
12
years of professional experience
Work History
Farm Manager
Khowani Farms
01.2022 - Current
- Developed and implemented comprehensive farm plans, establishing budgets and tracking expenses.
- Managed efficient farm operations, overseeing crop production from compost to harvest.
- Recruited, trained, and supervised farm staff, ensuring effective performance and skill development.
- Maintained accurate records of farming materials and financial transactions for accountability.
- Executed buying and selling strategies for farm supplies and produce at competitive prices.
- Ensured quality control of all products leaving the farm.
- Demonstrated working techniques, practices and optimal safety behaviors to workers, maximizing performance and reducing wasteful processes.
- Identified and resolved operational challenges, addressing production issues and equipment malfunctions.
- Demonstrated strong financial literacy and understanding of market trends to optimize profitability.
- Gathered and documented information about stock growth, production activities and environmental readings to make accurate plans and operational decisions.
- Worked closely with vendors in order to obtain competitive pricing on supplies needed for operation of the farm.
- Supervised planting, cultivating, harvesting, storage, and marketing activities for all produce.
- Analyzed data from previous growing seasons in order to identify areas for improvement in current season's operations.
- Organized the purchase of supplies, such as substrate, seed, enhancers, and other necessary items.
- Collaborated with local agricultural organizations to stay informed on best practices in farming techniques.
- Maintained records on production output and crop yields in order to make future planning decisions.
- Monitored weather conditions and adjusted strategies accordingly to avoid losses.
- Provided guidance to staff members on how best to handle difficult tasks or situations encountered during their daily duties.
Property Manager
ZUCCHI investment Limited
01.2020 - 01.2023
- Manage approximately 16 existing properties.
- Purchase land or existing properties.
- Build or renovate for rental.
- Grow property portfolio.
- Managed all maintenance requests from tenants in a timely manner.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Drafted and monitored budgets for overall maintenance and operations.
- Collected rent from tenants to pay maintenance and repair costs and other expenses.
- Collected monthly assessments, rental fees, deposits and payments.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Responded to tenant maintenance requests according to agreed conditions for building functionality.
- Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
- Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
- Met with prospective tenants to show property and assess applications or sign leases.
- Prepared detailed budgets and financial reports for properties.
- Developed marketing plans to promote vacant units through various channels such as online listings or print media ads.
Founder/ Managing Director
Garden Of ZUCCHI
01.2017 - 01.2021
- Company Overview: Company Overview: A producer of organic natural products that is passionate about nature and its resources with a strong belief that beauty can be achieved by using botanic ingredients that you can eat.
- Manage the daily operations of the company.
- Oversaw all aspects of operations including product development, marketing, sales, customer service and finance.
- Hired, trained, and mentored staff members to maximize productivity.
- Conducted comprehensive market research to identify unmet needs and opportunities for new business ventures.
- Responded promptly to customer inquiries or complaints regarding products or services.
- Designed and launched innovative products and services, ensuring they meet market needs and customer satisfaction.
- Led marketing efforts, including brand development, digital marketing strategies, and public relations campaigns.
- Managed crises and unexpected challenges, ensuring minimal impact on business continuity.
- Leveraged trends in customer industries and marketplaces to shape solutions and approaches.
- Oversaw corrective action plans to remedy structural, organizational and departmental issues.
- Ensured compliance with legal and regulatory requirements relevant to the business operations.
- Managed company finances, including budgeting, forecasting, and financial reporting to stakeholders.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Training and Operational Coordinator
Resolutions Coaching Limited
01.2015 - 01.2018
- Management of corporate support services including coaching, training, communication, and basic accounting.
- Conduct discovery research activities on potential corporate clients.
- Attend and schedule meetings with clients as requested by the Managing Director.
- Responsible for developing needs assessment concepts based on research and client debriefs.
- Analyze training data and incorporate results into the clients training report presentation.
- Examine collected information on all baseline analysis projects.
- Responsible for setting up and maintaining in house coaching and training files with all necessary information.
- Ensure that all training facilities, be it in house or not, are well equipped and ready for all training sessions.
- Ensure templates of lessons, powerpoint presentations, facilitator’s guides, participant’s training manuals and evaluation forms are ready and distributed to the involved parties.
- Review end of training evaluation forms to examine feedback to update existing courses or develop new ones.
- Responsible for developing work plans according to the team’s calendars.
- Assisting the Managing Director in developing tailor suited solutions for clients based on needs assessment concepts.
- Responsible for initial development of client participant and instructor files for corporate coaching or training.
- Responsible for developing and scheduling dry run in-house presentations for fine tuning and critiquing with the Managing Director.
- Responsible for setting up and maintaining corporate client files with all necessary information.
- Responsible for management of accounting records.
- Ensure data collection, entry and storage of company accounts.
- Responsible for drafting training budgets.
- Responsible for the management of all communication channels including company email accounts.
- Service as the central point of communication between all business units.
- Responsible for preparing management reports as required by management.
- Act as company rapporteur: produce detailed reports on training.
- Undertake other duties as required by Management.
Tutor
University Of Cape Town
01.2013 - 11.2014
- Invigilated tests
- facilitated tutorial classes
- Scheduled one on one sessions
- Marked test scripts and assignments.
Education
Degree - Organic Formulation
Formula Botanica
Dorchester England11.2022
Diploma - Human Resource Management
Zambia Institute of Human Resource Management (ZIHRM)
Lusaka Zambia11.2015
Bachelor of Social Sciences Honors - Organizational Psychology
University of Cape Town (UCT)
CAPE TOWN, SOUTH AFRICA11.2014
Bachelor of Social Sciences - Psychology, Organizational Psychology
University of Cape Town
CAPE TOWN, SOUTH AFRICA11.2013
A Level General Certificate of Education -
Lechwe International School
Kitwe, Zambia07.2009
O Level General Certificate of Education -
LICEF School
Lusaka Zambia11.2006
Skills
- Team leadership
- Quality Control
- Budget management
- Conflict resolution/ Quality control
- Strategic planning/ Managing operations
- Customer service/ Relationship building
- Self motivation/ Entrepreneurial
- Documentation skills/ Report writing
- Interpersonal/ Intrapersonal skills
- Decision-making/ Problem Solving
- Performance management/ Employee training
- Recruitment strategies
- Project management
- Resourceful
- Computer and technical literacy
- Effective analytical and research skills
- Managing Multiple Priorities
- Great work ethic/Tenacity
References
Chipo, Phiri, Managing Consultant, chipo@talenthouse.company, +260973696032, Talent House Limited, Lusaka, Zambia
Mr Kaitano Chungu, Secretary General, Red Cross Zambia Limited, +2609 7762 3948, k.chungu@gmail.com, Lusaka, Zambia
Mrs Mary M Kazilimani, Managing Director, Resolutions Coaching Limited, +2609 5504 4656/ 6798 3588, maryk@rescoaching.com, Lusaka, Zambia
Timeline
Farm Manager
Khowani Farms
01.2022 - Current
Property Manager
ZUCCHI investment Limited
01.2020 - 01.2023
Founder/ Managing Director
Garden Of ZUCCHI
01.2017 - 01.2021
Training and Operational Coordinator
Resolutions Coaching Limited
01.2015 - 01.2018
Tutor
University Of Cape Town
01.2013 - 11.2014
Degree - Organic Formulation
Formula Botanica
Diploma - Human Resource Management
Zambia Institute of Human Resource Management (ZIHRM)
Bachelor of Social Sciences Honors - Organizational Psychology
University of Cape Town (UCT)
Bachelor of Social Sciences - Psychology, Organizational Psychology
University of Cape Town
A Level General Certificate of Education -
Lechwe International School
O Level General Certificate of Education -
LICEF School
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