Taonga Phiri
Lusaka,Zambia
Summary
Dynamic Academic, IT & Marketing Manager at Trinity University with expertise in digital marketing and strategic planning. Proven track record in enhancing brand visibility and student engagement through innovative marketing strategies. Skilled in data analysis and fostering strong relationships, driving successful admissions and collaborative initiatives.
Creative Marketing Manager with expertise in both online and direct mail marketing campaigns and strategy. Solid understanding of digital marketing and website analytics. Recognized for quickly understanding customer needs and consistently delivering timely and cost-effective solutions.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work History
Academic,IT & Marketing Manager
Trinity University
09.2020 - Current
- Here I screen and prepare admission letters inline with the regulated entry requirements by Higher Educational Authority of Zambia and other stake holders.Developed marketing strategies to enhance brand visibility and engagement.
- I am the institutions online administrator to Higher Education Authority of Zambia and submit annual Census questionnaire of the students data.
- I conduct orientation on Students records management system to new Students & members of staff and offer day to day support in Information Technology systems.
- Being an academic officer I work hand in hand with the Registrar and I seat in the Senate and board of examiners committee,After which approved and moderated results are brought to my office for results slips to be made.
- Under Marketing I Manage social media campaigns to increase audience interaction and reach.
- Collaborate with cross-functional teams to align marketing efforts with business goals.
- Maintain relationships with vendors and partners for collaborative opportunities.
- Coordinate promotional events to boost customer awareness and participation.
- Create content for promotional materials, including brochures, flyers, and websites.
- Build relationships with influencers in the industry for increased visibility.
Sales & Marketing officer
Vaulsafes & Equipment ltd
01.2019 - 02.2020
- Developed marketing strategies to enhance brand awareness and customer engagement.
- Managed inventory by organizing and restocking shelves.
- Processed sales transactions swiftly and accurately at the register.
- Organized merchandise displays to enhance customer shopping experience.
- Handled customer complaints with professionalism and empathy.
- Trained new staff on sales techniques and store policies.
- Managed inventory levels and conducted regular stock checks.
- Assisted customers with product inquiries and recommendations.
Brand Initiative Ambassador
Experience Zambia
08.2018 - 11.2018
- Represented company at community events and outreach programs.
- Engaged with diverse audiences to promote brand awareness and initiatives.
- Collaborated with team members to develop marketing strategies and materials.
- Collected feedback from participants to improve future events and activities.
- Increased sales by attending local events and educating customers on offered services.
- Built customer confidence by actively listening to concerns and giving appropriate feedback.
- Created attractive visual displays for new products and current promotions.
Education
Bachelor of Science - Computer Information Systems
Trinity University
07.2025 - 09.2025
Associate of Science - Cisco Certified Network Associate Level 3
ZCAS
07.2016 - 12.2018
Some College (No Degree) - Certificate in Information Technology
Bambino Training College of Botswana
Gaborone , BotswanaSkills
- Handling students Admissions
- Students Database management
- Monitoring & Evaluation
- Digital marketing
- Social media management
- Data analysis
- Customer engagement
- Students affairs
- IT support
- Strategic planning
- Brand-building strategies
- Corporate communications
- Public Relations
References
References available upon request.
Timeline
Bachelor of Science - Computer Information Systems
Trinity University
07.2025 - 09.2025
Academic,IT & Marketing Manager
Trinity University
09.2020 - Current
Sales & Marketing officer
Vaulsafes & Equipment ltd
01.2019 - 02.2020
Brand Initiative Ambassador
Experience Zambia
08.2018 - 11.2018
Associate of Science - Cisco Certified Network Associate Level 3
ZCAS
07.2016 - 12.2018
Some College (No Degree) - Certificate in Information Technology
Bambino Training College of Botswana