Tatenda Madekutsikwa
Harare
Summary
Professional with strong background in financial record-keeping and data management. Adept at streamlining processes, ensuring accuracy, and maintaining confidentiality. Known for collaborative approach and adaptability. Skilled in ledger management, account reconciliation, and financial reporting systems. Reliable and results-focused, consistently meeting deadlines and supporting team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Account Clerk and Human Resources
Eorita Africa New Energy PVT LTD
Zambia
12.2024 - Current
- Processed invoices and payments, ensuring accuracy and timely entry into accounting system.
- Assisted in preparing financial reports for management review, enhancing data accessibility.
- Monitored accounts receivable aging reports to identify overdue payments and facilitate collection efforts.
Sales and Marketing Executive
Eorita Africa New Energy PVT LTD
Harare, Zimbabwe
08.2024 - 12.2024
- Developed and executed targeted marketing campaigns to enhance brand visibility.
- Managed social media platforms to increase engagement and audience reach.
- Presented quarterly sales reports outlining performance metrics and insights for improvement.
Administrator
Daily Kids Haven School
Harare, Zimbabwe
11.2023 - 07.2024
- Managed scheduling and resource allocation to enhance operational efficiency.
- Implemented process improvements that reduced turnaround time for administrative tasks.
- Maintained inventory of office supplies, ensuring timely replenishment and cost-effectiveness.
PR and Communications Specialist
MGM Gand Hotel
Sanya, China
10.2020 - 12.2022
- Managed social media platforms, driving audience interaction and brand loyalty.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Guest Relations Officer
Sanya EDITION Hotel
Sanya, China
08.2018 - 02.2019
- Providing excellent wait service to ensure satisfaction.
- Resolved guest complaints diplomatically, resulting in increased loyalty and repeat business.
- Assisted guests with check-ins, account inquiries, and any additional services needed.
- Investigated guest challenges and sources of dissatisfaction to offer timely resolution.
Education
Masters In Science - International Business Management
University of Zimbabwe
HarareBachelors In Management - Business Management
Hainan Tropical Ocean University
China06.2019
Skills
- Phone etiquette
- Professionalism
- Calendar Management
- Microsoft office
- Detail Oriented
- Ensuring compliance with Health and Hygiene Standards
- Maintaining excellence in customer care
- Customer Service
- Purchase order management
- Administrative skills
- Invoicing
- Cash flow management
- Spreadsheets expertise
Certification
- IELTS certification
- Holistic care certification
Languages
English - Fluent
Chinese - Intermediate
Shona - Fluent
Spanish - Beginner
References
Eorita Africa New Energy
Johnson Maswera
0772344279
Additional Information
REFERENCE
Timeline
Account Clerk and Human Resources
Eorita Africa New Energy PVT LTD
12.2024 - Current
Sales and Marketing Executive
Eorita Africa New Energy PVT LTD
08.2024 - 12.2024
Administrator
Daily Kids Haven School
11.2023 - 07.2024
PR and Communications Specialist
MGM Gand Hotel
10.2020 - 12.2022
Guest Relations Officer
Sanya EDITION Hotel
08.2018 - 02.2019
Masters In Science - International Business Management
University of Zimbabwe
Bachelors In Management - Business Management
Hainan Tropical Ocean University