Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic
Tendai Mutale

Tendai Mutale

693/B/5/P, Barlastone Park, Lusaka

Summary

Passionate pharmacist with a strong background in pharmaceutical manufacturing and a keen interest in public health, humanitarian work, and policy development. Skilled in medication management, regulatory compliance, and quality assurance. Dedicated to leveraging pharmaceutical expertise to drive healthcare accessibility, global health initiatives, and humanitarian efforts. Open to high-impact roles in pharmacy, public health, and policy-making, both locally and internationally.

Overview

2
2
years of professional experience

Work History

Clinical Pharmacist Intern

Maina Soko Military Hospital
05.2025 - Current
  • Enhancing patient care by conducting thorough medication therapy management and providing appropriate recommendations.
  • Reducing medication errors by diligently reviewing prescriptions for accuracy, drug interactions, and therapeutic effects.
  • Participating in quality improvement efforts aimed at enhancing overall pharmacy performance and patient satisfaction levels.
  • Providing exceptional customer service while addressing patient concerns regarding medications, side effects, or insurance coverage issues.

Quality Assurance Inspector

Yash Life Sciences
12.2023 - 03.2025
  • Handling of Quality Management System documents such as incident reports, deviations, change controls, corrective and preventive action forms, returned goods and market complaints
  • Finalising timely distribution of QMS documentation to relevant departments.
  • Ensuring compliance with safety protocols by consistently adhering to workplace guidelines.
  • Inspecting quality of products, taking note of functionality, appearance and other specifications.
  • Ensuring compliance with all standard operating protocols.
  • Evaluation of potential risks through comprehensive risk assessments.
  • Spearheading incident investigations to identify root causes and prevent recurrence.
  • Drafting detailed minutes during monitoring management meetings.
  • Preparing consistent management report updates.

Pharmacist Intern

Sylkay Pharmacy
09.2023 - 11.2023
  • Assisted patients in navigating their medication regimen by providing clear instructions on proper usage and administration techniques
  • Provided customer service to patients, fostering trust in the pharmacist-patient relationship through open dialogue about health needs
  • Increased patient satisfaction by addressing concerns or questions related to medications, insurance coverage, or prescription refills
  • Stock packing and organization in the pharmacy storage area

Education

Bachelor of Pharmacy -

Koneru Lakshmaiah Education Foundation
Vijayawada, Andhra Pradesh 520002, India
05.2023

Grade 12 Senior Secondary School Certificate -

Roma Girls Secondary School
Lusaka, Zambia
12.2017

Grade 9 Junior Secondary School Certificate -

Katondwe Girls’ Secondary School
Luangwa
11.2014

Skills

  • Ensuring patient safety
  • Non-conformance reporting
  • Recordkeeping
  • Assessing potential risks
  • Inspection protocols
  • Pharmaceutical Manufacturing
  • Dispensing pharmacy
  • Quality Assurance
  • Regulatory Compliance & GMP
  • Communication & Advocacy
  • Problem-Solving

Languages

English
Advanced (C1)
Lozi
Upper intermediate (B2)

Additional Information

Referees

Simoonga Mulunda

Quality Control Head – Yash Life Sciences

Email: smulunda91@gmail.com

Phone: +260962204978 | Kafue, Zambia


Delhunt Libingi

Deputy Quality Control Manager – Yash Life Sciences

Email: d_libingi@yahoo.co.uk

Phone: +260976076969 | Kafue, Zambia


Tambudzai Theresa Mutale

External Relations & Partnerships Officer – World Health Organization

Email: ttmutale@gmail.com

Phone: +6777925284 | Honiara, Solomon Islands

Timeline

Clinical Pharmacist Intern

Maina Soko Military Hospital
05.2025 - Current

Quality Assurance Inspector

Yash Life Sciences
12.2023 - 03.2025

Pharmacist Intern

Sylkay Pharmacy
09.2023 - 11.2023

Bachelor of Pharmacy -

Koneru Lakshmaiah Education Foundation

Grade 12 Senior Secondary School Certificate -

Roma Girls Secondary School

Grade 9 Junior Secondary School Certificate -

Katondwe Girls’ Secondary School

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Tendai Mutale