Terry Useni Nkhuwa
Lusaka,Zambia
Summary
Energetic individual driven to inspire and guide young minds. Demonstrates excellent communication and problem-solving skills that foster supportive and engaging environments. Aims to create memorable and positive experiences for all participants.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Teen Leader
Carnival Cruise Line
Miami, Florida
01.2019 - Current
- Youth Staff/Teens is responsible for providing safe; fun filled and age appropriate activities for teens ages between 12 - 17. Youth Staff is responsible for providing the most FUN and memorable vacations to younger guests. Youth Staff/Teens reports directly to the Youth Director and Assistant Youth Director onboard.
- Youth Staff/Teens is responsible for providing safe; fun filled and age appropriate activities for teens ages between 12 - 17. Youth Staff is responsible for providing the most FUN and memorable vacations to younger guests. Youth Staff/Teens reports directly to the Youth Director and Assistant Youth Director onboard.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Ensuring friendly, jovial and positive attitude with children and parents at all times.
- Ensuring the safety and supervision of all teens participating in activities
Interact with teens/ guest as fits the occasion. This includes, but is not limited to hosting parties, trivia, games, karaoke, and other teen related activities. - Act in the supervisory role within the program. Individual must organize, start- up, run, and transition all activities for the teen guest, whether within the Club O2/ Circle “C” lounge or at various lounges around the ship.
- Ensure the Club O2/ Circle “C” lounge is cleaned and organized.
- To maintain that Club O2/ Circle “C” supplies and property are kept in good order and that proper inventories are kept up to date.
- Follow and implement the Policies and Procedures set forth in the Hotel Operations Manual and maintain an up to date knowledge of the manual
Abiding by rules and regulations set forth by company and/ or ships command. - Demonstrate commitment to Carnival Service Values.
- Actively participate in assigned activities including, but not limited to trainings, drills, safety briefings, including “Port Manning”, meetings and performances, as required.
- Be well informed of all activities outlined in the Youth Activity Schedules, Partnerships (Build-A-Bear, Hasbro, Dr. Seuss “Seuss at Sea”) & Family Activities.
- Follow all USPH, Environmental & HESS/MS procedures
- Inform Youth Director of all incidents.
- Must be willing to perform CPR and First Aid as needed.
- Complete all management/leadership office duties in a timely manner
Act in the supervisory role within the program. Individual must organize, start-up, run, and transition all activities for the teens. - To arrive at work during the specific times listed on schedules. Comply with the rotation of different parts of the schedule while following Fun Time procedures.
- All other duties deemed necessary by the Youth Director, Hotel Director or Shoreside Management.
Camp counsellor
Lasting Impressions
Harare, Zimbabwe
01.2010 - 06.2012
- Developed strong communication skills by interacting with diverse group of campers.
- Built team spirit amongst campers through various group activities.
- Fostered positive relationships with parents to ensure smooth functioning of camp operations.
- Facilitated outdoor adventures for improved physical health and wellbeing of campers.
- Inspired self-confidence in children through leadership training sessions.
- Managed conflicts amongst campers for a harmonious environment.
- Oversaw camper safety during adventurous activities, ensuring no harm came to any child, numbering from 10 - 1000
- Coordinated with other counsellors for effective planning and execution of camping programs.
- Trained in first aid techniques to handle emergency situations efficiently.
- Maintained discipline and decorum , ensuring an organized experience for all involved.
- Monitored camper behaviour closely, intervening promptly when necessary for maintaining peace and orderliness.
- Ensured cleanliness and hygiene standards were met, contributing healthy camping experience.
- Handled administrative duties diligently; ensured smooth operation of daily routines.
- Encouraged campers to try new sports and team roles to promote increased confidence and skill building.
- Enforced camp rules and safety guidelines to reduce risks for campers and staff.
- Devised new programs and monitored client progress.
Camp Director
Harvesters In Sport
Harare, Zimbabwe
01.2006 - 08.2008
- Enhanced teamwork amongst participants through group exercises in addition with team-building activities.
- Developed effective schedules for various camp activities, promoting smooth operations.
- Ensured camper safety with vigilant supervision during outdoor adventures.
- Earned trust and respect of campers by maintaining open communication channels.
- Improved camper morale by organizing engaging daily activities.
- Facilitated conflict resolution sessions between campers, resulting in harmonious relationships.
- Fostered a positive environment at the campsite, leading to increased participant satisfaction.
- Provided support to fellow camp leaders, fostering strong team dynamics.
- Promoted environmental awareness among participants with nature-based lessons along side activities.
- Devised comprehensive emergency protocols to ensure immediate response during crises.
- Encouraged personal growth in campers through mentoring sessions, positively affecting their outlooks on life.
- Contributed to the planning of memorable end-of-camp ceremonies that left lasting impressions on participants.
- Created a warm and welcoming atmosphere for all incoming campers ages from 2 - over 50 which eased transitions into the new environment.
- Enforced rules and regulations across the entire campground, guaranteeing adherence to safety standards.
- Administered first-aid treatment when needed safeguarding health of all attendees.
- Arranged evening entertainment sessions as part of enrichment program.
- Built relationships with campers and staff through excellent communication.
- Inspired positive behaviour, acting as an ambassador and role model.
- Delivered outstanding and structured sport, art and play activities to groups of campers.
- Supervised games and recreational activities to proactively address hazards and reduce risks.
- Modelled ideal techniques and movements to help understanding.
- Developed high-quality training programs using up-to-date health, fitness and nutrition knowledge.
Education
Fire Fighting - Fire Fighting
Zambia Air Services Training Institute
Zambia12.2008
Certificate of Child Counselling - Counselling
Youth Encounter
Zimbabwe02.2006
High School Diploma - O Levels
Christ Ministries Collage
Zimbabwe12.2005
Skills
- Calm under pressure
- Problem-solving
- Communication skills
- Resourcefulness
- Conflict resolution
- Counselling techniques
- Bonding techniques
- Behavioral management
Languages
English
Fluent
Nyanja
Native
Shona
Fluent
Affiliations
- Camping
- Cycling
- Music
- Swimming
- Graphic Design
- Traveling
Accomplishments
Team member of the month ( 3 times )
Certification
First Aid / CPR
Special needs certified
Basic fire fighting
Youth coaching ( FIFA)
Timeline
Teen Leader
Carnival Cruise Line
01.2019 - Current
Camp counsellor
Lasting Impressions
01.2010 - 06.2012
Camp Director
Harvesters In Sport
01.2006 - 08.2008
Fire Fighting - Fire Fighting
Zambia Air Services Training Institute
Certificate of Child Counselling - Counselling
Youth Encounter
High School Diploma - O Levels
Christ Ministries Collage
First Aid / CPR
Special needs certified
Basic fire fighting
Youth coaching ( FIFA)
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