Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Accomplishments
Work Availability
Work Preference
Quote
Software
Languages
Interests
Websites
Timeline
Hi, I’m

Thabani Ncube

Lusaka
Thabani Ncube

Summary

Knowledgeable Financial Technology systems professional offers problem-solving skills, analytical approach to IT consultancy and best practices expertise. Thorough with assessments, solution development and deployments. Accomplished in partnering cross-functionally to enhance systems for changing demands. Professional with extensive experience in founding and managing businesses, demonstrating exceptional leadership and strategic planning capabilities. Proven track record in creating and implementing effective business strategies, fostering team collaboration, and driving growth. Known for adaptability and results-focused approach, excelling in dynamic and fast-paced environments.

Overview

12
years of professional experience
1
Certification

Work History

Maqhawe Consulting (Private) Limited

Founder
03.2020 - Current

Job overview

  • Company Overview: Maqhawe Consulting is a leading management consulting firm specializing in Financial and Healthcare Technology solutions.
  • Strategic Leadership and Growth: Led the company to a 30% annual revenue increase over three years by setting strategic goals and providing visionary leadership in the Financial and Healthcare Technology sectors.
  • Business Strategy and Policy Implementation: Developed and executed comprehensive business strategies and organizational policies to improve market alignment and client satisfaction.
  • Board Advisory and Decision-Making: Advised the board on strategic objectives, presenting actionable insights that enhanced decision-making processes and contributed to a notable increase in strategic initiative success rates.
  • Marketing and Business Development: Directed the development and execution of marketing strategies that significantly increased market relevance and led to a 40% growth in client acquisitions year-on-year.
  • Operational Oversight: Oversaw all aspects of operations, ensuring strategic plan execution and achieving a high success rate in attaining organizational goals.
  • Technology and Business Integration: Developed and aligned technical and business strategies, enhancing innovation and driving the integration of technology with business objectives.
  • Financial Management: Managed company finances, including budgeting and reporting, resulting in a 10% reduction in operational costs while maintaining fiscal responsibility.
  • Stakeholder and Partner Relations: Fostered and maintained productive relationships with business partners, stakeholders, and regulatory authorities, resulting in enhanced partnership engagement and satisfaction.

Flocash

Executive - Business Development
12.2023 - 12.2024

Job overview

  • Business Expansion and Partnerships: Spearheaded new business development initiatives, expanding the company's global market reach by 35% through strategic partnerships and innovative market entry strategies.
  • Market Research and Growth: Conducted comprehensive market research to identify key financial technology trends, driving a 20% increase in market share and positioning the company as a leader in emerging sectors.
  • Client and Partner Relationships: Cultivated and maintained robust relationships with clients and partners, resulting in a 10% retention rate improvement and facilitating business continuity and increased opportunities.
  • Strategic Sales Planning: Developed and executed strategic sales plans, surpassing ambitious sales targets by 13%, significantly contributing to the company growth trajectory.
  • Operational Efficiency Enhancement: Collaborated with internal teams to align and implement business development strategies, enhancing operational efficiency by 15%.
  • Industry Insights and Product Competitiveness: Monitored industry trends and competitor activities, providing strategic insights that led to a 35% boost in product innovation and competitiveness.
  • Client Engagement and Presentations: Delivered compelling presentations to potential clients, resulting in a 30% increase in conversion rates by effectively showcasing products and services.
  • Contract Negotiations and Revenue Growth: Successfully negotiated contract terms and closed significant deals, aligning with company objectives and driving a 10% increase in annual revenue.
  • Product Development and Strategic Roadmaps: Partnered with the product development team to define vision and strategic product roadmaps, ensuring market relevance and increasing customer acquisition by 25%.
  • Feedback Analysis and Customer Satisfaction: Analyzed customer, sales, and support feedback, leading to refined product offerings and a 20% enhancement in customer satisfaction.

United Africa Group

Digital Payments Implementation Consultant
11.2022 - 12.2024

Job overview

  • Payment Implementation Projects Leadership: Spearheaded payment implementation projects for United Africa Group, supporting the launch and growth of financial technology and parking management subsidiaries, resulting in a 25% increase in transaction volumes across digital platforms.
  • Expert Consultation for Payment Solutions: Provided expert consultation to establish effective payment gateways and e-money products, aligning with organizational goals and industry standards, which contributed to achieving 100% compliance with regulatory requirements.
  • Implementation Activities Coordination: Planned and coordinated implementation activities, ensuring projects were completed on schedule and within scope for both financial technology and parking management solutions, achieving a 90% on-time project completion rate.
  • Resource and Schedule Management: Managed resources and oversaw schedules in collaboration with stakeholders, ensuring successful deployment of digital payment systems across the group, reducing resource allocation inefficiencies by 15%.
  • Procurement Facilitation: Facilitated the procurement of necessary software, hardware, and infrastructure to meet the demands of various digitization initiatives, ensuring that projects were fully equipped and operational.
  • Business Practices Development: Developed and implemented business practices and procedures to enhance project execution and operational efficiency, leading to a 20% improvement in overall project delivery times.
  • Monitoring Operations: Monitored daily business operations to ensure alignment with strategic plans and optimal performance, optimizing processes that resulted in a 35% increase in operational efficiency.
  • Problem-Solving Excellence: Excelled in problem-solving and fault-finding, delivering swift solutions to network and infrastructure issues to maintain high service standards, which resulted in a 20% reduction in downtime.
  • Project Progress Reporting: Regularly reported on project progress, keeping leadership informed and aligned with strategic goals, facilitating timely decision-making.
  • Agile Methodologies Application: Applied agile methodologies to manage projects effectively, adapting workflows to meet evolving business needs and improving team productivity by 25%.
  • ICT Standards Development: Developed and communicated ICT standards and procedures to ensure consistency and quality across all digital initiatives, enhancing overall service delivery quality

Flocash

Digital Payments Implementation Consultant
11.2022 - 12.2023

Job overview

  • Implementation Methodology Re-engineering: Led the review and re-engineering of implementation methodologies at the company, driving product repackaging and strategic realignment on a global scale, resulting in a 20% increase in product adoption rates.
  • Subject Matter Expert (SME) Role: Served as a Subject Matter Expert (SME) on system configurations, bridging communication between Partner Managers and Product Owners to manage customer delivery expectations effectively.
  • Platform Implementation Plans: Developed and executed comprehensive platform implementation plans, including documentation, system configuration, testing, and customer training, leading to a 15% reduction in implementation time.
  • Release Management Coordination: Planned and coordinated release management and testing cycles in collaboration with partners, ensuring seamless product deployments and achieving a 99% on-time delivery rate.
  • Innovative Solutions Delivery: Delivered innovative solutions to complex problems by analyzing broad perspectives and implementing effective strategies, enhancing overall operational efficiency.
  • Progress Reporting: Reported progress, risks, and issues to internal and external stakeholders, providing insights crucial to the strategic direction of global operations.
  • Cross-Functional Collaboration: Collaborated with cross-functional teams to adopt and implement cutting-edge technology solutions tailored to client needs.
  • Technical Communication: Communicated complex technical information to service users with clarity, enhancing user understanding and satisfaction, resulting in a 30% increase in positive user feedback.
  • Resource Management: Managed resources to ensure the delivery of planned tasks within budget and scope, optimizing efficiency and effectiveness.
  • Customer Strategic Guidance: Guided customers in developing strategic visions for improving transaction management, contributing to long-term success and alignment with market needs.

Terri Tracking (Private) Limited

Co-Founder
01.2022 - 02.2023

Job overview

  • Policy and Strategy Development: Played a pivotal role in shaping company policies, strategies, and financial planning to align with the GPS and telemetry market demands in Southern Africa.
  • Product Development Management: Managed and oversaw the entire product development process, including design, sourcing, and market launch of GPS tracking solutions, achieving a successful market launch within 6 months.
  • Team Leadership: Led a team of 25 employees, effectively delegating tasks and addressing any staffing issues to maintain operational efficiency.
  • Asset Utilization Optimization: Utilized computerized maintenance management systems to maximize asset utilization through strategic preventative maintenance, resulting in a 15% reduction in asset downtime.
  • Database Management: Maintained and updated electronic databases for vehicle hires, purchases, and tracking to ensure efficiency and transparency.
  • Fleet Operations Analysis: Analyzed tracking data to optimize fleet operations, providing valuable insights into driver performance and vehicle efficiency.
  • Market Engagement: Engaged with potential investors, customers, and partners to enhance brand image and explore opportunities in untapped markets.
  • Industry Trend Monitoring: Monitored industry trends and market patterns to inform strategic product development decisions.
  • Marketing Direction: Directed marketing activities to raise awareness and attract new clients, leveraging data to create effective outreach strategies.

Sasai Fintech

Payments Manager
11.2020 - 10.2022

Job overview

  • Company Overview: Part of Cassava Smartech
  • Business and Systems Analysis: Conducted business and systems analysis to drive strategic initiatives, ensuring alignment with pan-African financial technology objectives and the parent company's vision.
  • Project Management: Managed and prioritized complex projects, overseeing timelines, budgets, and resources to deliver impactful financial technology solutions across the continent, achieving a 20% improvement in project completion times.
  • Product Management: Spearheaded product management efforts, collaborating with cross-functional teams to design and optimize financial products tailored to diverse market needs.
  • Market and Competitor Analysis: Conducted in-depth market and competitor analysis to inform product strategy and guide decision-making for innovative financial technology offerings, leading to the introduction of two market-leading products.
  • Project Plans and Roadmaps: Developed and communicated clear project plans and product roadmaps, ensuring milestones and KPIs were met with precision.
  • Stakeholder Management: Engaged in stakeholder management, facilitating alignment between technology teams, business units, and external partners for seamless project execution.
  • System Functionality Evaluation: Evaluated and enhanced system functionality by identifying areas for improvement and implementing robust solutions to support business requirements, resulting in a 15% increase in system efficiency.
  • Data Analysis Tools Utilization: Utilized data analysis tools like SQL, Excel, and Power Automate to derive insights that shaped strategic initiatives and drove business growth.
  • Product Development Coordination: Coordinated product development cycles, from ideation to launch, ensuring alignment with customer needs and market trends, achieving a 25% increase in customer satisfaction ratings post-launch.
  • Mentorship and Leadership: Mentored and led project teams, fostering professional development and ensuring a high standard of delivery in a fast-paced financial technology environment.
  • Strategic Business Case Presentations: Presented strategic business cases to senior executives, highlighting ROI and supporting organizational innovation and growth.
  • Maintained professional, organized, and safe environment for employees and patrons.

Webs For Africa Technologies

Executive - Business Development
03.2020 - 11.2020

Job overview

  • Market Reach and Business Development: Enhanced market reach and business development strategies through targeted digital advertising and social media campaigns tailored for financial technology solutions, resulting in a 25% increase in lead generation.
  • Business Development Plans: Developed and implemented business development plans, identifying market gaps to introduce new financial technology products and services, leading to the launch of three new product lines within one year.
  • Sales Objectives Collaboration: Collaborated with stakeholders to establish clear sales objectives and crafted strategies to achieve these goals, focusing on technology-driven solutions, which contributed to a 30% increase in sales year-over-year.
  • Market Trends Analysis: Analyzed market trends and customer needs to create accurate pricing models and propositions that align with financial technology industry demands, achieving 10% higher sales compared to previous pricing strategies.
  • Targeted Strategies Using Data: Utilized data to design strategies targeting specific market segments, enhancing customer engagement and product adoption by 15%.
  • Consumer Behavior Monitoring: Monitored consumer behavior and industry dynamics to maintain relevance and adaptability of marketing and business development strategies.
  • Compelling Proposals and Presentations: Produced compelling proposals and presentations that showcased the value of financial technology solutions to prospective clients, resulting in a 20% increase in proposal acceptance rates.
  • Performance Reviews and Strategic Planning: Conducted performance reviews and strategic planning meetings to drive business insights and guide future growth initiatives.

BancABC Part of Atlas Mara

Card Services and Issuing Manager
01.2019 - 02.2020

Job overview

  • Department Leadership: Led and managed the card services department, driving efficient operations for card issuance and management while ensuring adherence to banking regulations.
  • Strategic Policy Development: Developed and executed strategic policies to enhance operational efficiency, security, and compliance in card services and digital channels, resulting in a 15% improvement in processing speed.
  • Sales Analysis: Analyzed sales and transaction data to identify growth opportunities, leading to a 20% increase in card usage and a 25% boost in digital transactions.
  • Marketing Collaboration: Partnered with marketing teams to design campaigns that boosted card usage and enhanced digital customer engagement, resulting in a 30% increase in customer acquisition.
  • Digital Records Management: Maintained accurate digital records for transparent and efficient card and channel management, supporting data-driven decision-making.
  • ICT Systems Oversight: Oversaw ICT systems projects, ensuring robust data integrity, security, and compliance with banking standards across digital platforms, contributing to a 40% reduction in data breaches.
  • Vendor Collaboration: Collaborated with vendors and internal teams to optimize performance and integration of card services and digital banking tools.
  • Market Analysis and Pricing Strategy: Conducted market analysis to develop competitive pricing strategies and innovative service propositions, leading to a 15% increase in market share for card services.
  • Client Account Evaluation: Evaluated client accounts to identify cross-selling opportunities and enhance relationships through tailored digital solutions, resulting in a 10% improvement in customer retention rates.
  • Financial Reporting and Compliance: Facilitated financial projections and audits by providing accurate data reporting and ensuring compliance with banking regulations across digital channels.

MyCash Financial Services

Technical & Operations Manager
03.2015 - 12.2018

Job overview

  • Technical Operations Leadership: Directed the technical operations team, ensuring alignment with financial services standards, and led strategic initiatives as Chief Operations Officer to enhance overall business performance, resulting in a 15% increase in operational efficiency.
  • Strategic Leadership and Mentoring: Provided strategic leadership and mentoring within both IT and operations departments to foster skill development and drive operational excellence, contributing to a 20% improvement in team performance metrics.
  • IT Infrastructure Transformation: Spearheaded the transformation of the company’s IT infrastructure, establishing a strategic vision that aligned with broader operational goals and reduced system failures by 30%.
  • Implementation Projects Management: Led implementation projects to improve IT infrastructure and operational processes, optimizing performance, reliability, and scalability of financial technology solutions.
  • Cross-Functional Coordination: Coordinated with cross-functional teams to deliver integrated technology solutions aligned with business objectives, ensuring efficiency across all operations.
  • Technology Resource Assessment: Assessed and procured technology resources to support long-term organizational goals while ensuring compliance with industry regulations and operational needs.
  • Operational Efficiency Strategy: Developed and executed strategic plans to improve operational efficiency, minimizing system downtime by 25% and enhancing service delivery.
  • Vendor and Client Relationship Management: Managed relationships with third-party vendors and client IT teams to ensure effective delivery of solutions while upholding operational standards and high service quality.
  • Security Technology Implementation: Implemented robust security technologies and performed network penetration assessments to safeguard digital assets and ensure operational integrity, achieving compliance with industry standards.
  • Continuous Improvement and Adaptability: Regularly evaluated and adapted departmental operations to effectively respond to market and industry changes, driving continuous improvement and operational resilience.

ZB Financial Holdings

Information Systems Analyst and Developer
03.2013 - 02.2015

Job overview

  • Client Collaboration and Requirement Gathering: Collaborated with clients to gather requirements and refine application designs, ensuring technical solutions met customer preferences and avoided complications.
  • Concept Development and User Experience: Recommended and developed new concepts and applications to expand consumer options and enhance user experience, contributing to a more engaging product suite.
  • Application Development Lifecycle Management: Managed the complete lifecycle of application development from initial concept to design and release, leading to a 20% reduction in time-to-market for key projects.
  • User Research and Feedback Integration: Engaged in user research and feedback sessions to inform and implement recommendations for application improvements, resulting in higher user satisfaction ratings by 25%.
  • Clean Code Development: Developed clean, efficient, and testable code while creating APIs to maintain and expand app platforms.
  • Software Troubleshooting: Troubleshot and resolved software issues, conducting debugging processes to restore normal functionality efficiently, resulting in a 40% reduction in downtime for critical applications.
  • Code Review and Continuous Improvement: Conducted code reviews to enhance quality, validate designs, and drive continuous improvement across projects.
  • Application Prototyping: Designed and tested application prototypes to gather feedback and demonstrate functionality.
  • Reusable Code Creation: Built reusable code to optimize time and cost efficiency across multiple projects, resulting in a 25% decrease in development costs.
  • Web Development Skills: Utilized JAVA, HTML, and XML for web page development, ensuring smooth and intuitive user navigation.
  • E-Commerce Integration: Integrated payment processing features into eCommerce platforms, enhancing functionality and security for users.
  • Agile Methodologies: Applied Agile methodologies to steer project direction and development practices, fostering a responsive development environment.
  • User Acceptance Testing: Led user acceptance testing, validating software usability and incorporating user feedback into updates to improve overall customer experience.

Education

Rhodes University
Grahamstowm=n, South Afica

Bachelor of Commerce from Information Systems and Management
01.2012

University Overview

  • Management: Financial Management, Human Resource Management, Marketing, Strategic Management
  • Information Systems: Applications Development, Corporate Communications, Data Management, E- Business Technologies, Project Management, Requirements Management, Systems Design

Skills

  • Keen problem solver
  • Marketing directing
  • Performance management
  • Business strategies
  • Negotiation
  • Policy development
  • Forward-thinker
  • Analytical problem-solving
  • Writing code
  • Product development
  • Cost estimation and budgeting
  • Programming and design skills
  • Technical writing
  • Data collection and analysis
  • Business process mapping
  • Advanced Excel modelling
  • Scope and project definition
  • Operational assessments
  • Process development
  • Business analysis
  • Technical analysis
  • Technology architecture analysis
  • Excellent communication skills
  • Employee-mentoring
  • Key account generation
  • Staff development/training
  • Product training
  • Data analytics
  • Account management
  • Strategies and goals
  • Cross-functional collaboration
  • Business development
  • Quality control
  • Prototype development
  • C, C
  • Agile
  • Testing and maintenance
  • SQL
  • HTML and XML
  • Web-based software engineering
  • VBScript
  • Database management software
  • JavaScript
  • Net
  • Risk mitigation planning
  • Vendor sourcing
  • Technology integration
  • Proposal creation
  • Project Management
  • Strategic thinking
  • Team leadership
  • Marketing
  • Entrepreneurial and innovative

Certification

  • 10x1000 Fintech Expert Program certified
  • Technical Product Management certified
  • 10x1000 Fintech Foundation Program certified

Affiliations

Affiliations
Institution of Information Technology Professionals South Africa, Member

Accomplishments

Accomplishments
  • Setup MyCash Financial Services in 2015, a digital wallet and Agency banking Platform for Zimbabwe.
  • Setup Keyplot Investments in 2022, a company responsible for City of Windhoek Smart Parking initiative
  • Revamped BancABC Prepaid Cards to the most successful prepaid card scheme in Zimbabwe
  • Redesigned SasaiPay to allow for reintroduction of Sasai to Pan African communities
  • Launched Sasai Wifi Finder in Kenya to provide internet access to the less advantaged.
  • Launched Maqhawe Consulting a startup management consulting firm in Zambia, Zimbabwe and Namibia

Availability
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Work Preference

Work Type

Full TimePart TimeGig WorkContract Work

Work Location

RemoteHybrid

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programs

Quote

You only have to do a few things right in your life so long as you don’t do too many things wrong.
Warren Buffett

Software

C, C

SQL

HTML and XML

VBScript

JavaScript

Net

Web-based Software Engineering

Database Management Software

Advanced Excel Modelling

Languages

English
Bilingual or Proficient (C2)

Interests

Car Restoration

Fintech

Websites

Timeline

Executive - Business Development
Flocash
12.2023 - 12.2024
Digital Payments Implementation Consultant
United Africa Group
11.2022 - 12.2024
Digital Payments Implementation Consultant
Flocash
11.2022 - 12.2023
Co-Founder
Terri Tracking (Private) Limited
01.2022 - 02.2023
Payments Manager
Sasai Fintech
11.2020 - 10.2022
Founder
Maqhawe Consulting (Private) Limited
03.2020 - Current
Executive - Business Development
Webs For Africa Technologies
03.2020 - 11.2020
Card Services and Issuing Manager
BancABC Part of Atlas Mara
01.2019 - 02.2020
Technical & Operations Manager
MyCash Financial Services
03.2015 - 12.2018
Information Systems Analyst and Developer
ZB Financial Holdings
03.2013 - 02.2015
Rhodes University
Bachelor of Commerce from Information Systems and Management

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Thabani Ncube