Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Team Lead, Field Maintenance Technician
China Comservices Zambia
03.2020 - Current
Trained new team members by relaying information on company procedures and safety requirements.
Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development opportunities.
Managed schedules, accepted time off requests and found coverage for short shifts.
Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
Coached team members in techniques necessary to complete job tasks.
Field Technician
China Comservices Zambia
07.2020 - 03.2021
Communicated with supervisor to report progress, discuss issues and seek guidance.
Kept detailed records of field measurements and data.
Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
Minimized potential hazards through adherence to safety guidelines during all field assignments.
Collaborated with other field technicians to resolve complex technical issues.
Identified potential problems and prevented equipment failure through performing regular equipment inspections.
Prepared and submitted reports to document work performed and provide progress updates to management.
Assisted in training new hires on company protocol, increasing overall productivity within the department.
Supported team members in addressing challenging technical issues, sharing expertise and knowledge when needed.
Delivered high-quality work by diligently following standard operating procedures.
Improved system performance by conducting regular maintenance and troubleshooting of equipment in the field.
Calibrated new and existing equipment for optimal performance.
Performed preventative maintenance tasks on schedule basis which resulted in increased lifespan of equipment.
Adhered to safety protocols by implementing routine tests and ensuring accurate and safe equipment handling.
Contributed to project success by assisting in the planning and execution of equipment upgrades and expansions.
Reduced downtime by swiftly identifying and resolving network problems through comprehensive diagnostics.
Collaborated with team members to complete complex installations, ensuring seamless integration with existing infrastructure.
Mechanical Fitter
Lafarge Cement
03.2014 - 12.2015
Maintained a clean work environment by following established housekeeping procedures, reducing hazards and ensuring worker safety.
Performed onsite maintenance and repair work.
Increased productivity with the timely replacement of worn parts and maintaining optimal machine conditions.e.g. bearings, seals, sleeves
Dismantled and reassembled delicate mechanisms.
Provided reliable support for emergency breakdowns, minimizing production delays and losses due to unplanned downtime.
Displayed strong problem-solving skills by swiftly identifying and implementing solutions to address mechanical malfunctions or breakdowns.
Contributed to project completion by assembling, fitting, and aligning complex mechanical components accurately.
Ensured safety compliance by performing routine inspections and adhering to established protocols.
Completed projects on schedule through diligent time management skills and prioritizing tasks effectively under pressure.
Reduced downtime by diagnosing and troubleshooting mechanical issues efficiently.
Collaborated with engineers for the successful installation of new machinery and equipment upgrades.
Connected pipes through caulking, gluing and welding.
Operated variety of tools and equipment to complete mechanical repairs.e.g. vernier calipers, bearing puller, micrometers, lathe drilling machines, griders
Performed troubleshooting, diagnosis, and repair of centrifugal pumps, compressors, conveyor belts, mill balls equipment.
Apprentice Mechanical Fitter
ZESCO- Kariba North Bank Power Station
05.2013 - 12.2013
Participated in routine system checks and preventive maintenance activities to maintain optimal performance levels across all equipment types.
Demonstrated excellent attention to detail when conducting visual inspections of parts for wear or damage before assembly.
Streamlined workflow with efficient organization of tools and materials, leading to reduced project completion times.
Accelerated on-the-job learning by actively participating in training sessions led by experienced professionals.
Supported the installation of new equipment by reading technical drawings and following instructions meticulously.
Adhered to strict quality standards while assembling components according to designated specifications.
Developed strong communication skills through regular interaction with supervisors, engineers, and fellow apprentices.
Maintained detailed records of completed tasks and relevant observations for future reference or analysis.
Followed safety protocols diligently while working with heavy machinery, maintaining a safe work environment for all team members.
Applied problem-solving skills to identify root causes of issues and implement appropriate solutions effectively.
Acquired valuable hands-on experience in welding processes including MIG, TIG, stick welding during apprentice period.
Gained expertise in various hand tools, power tools, and measuring instruments used in mechanical fitting tasks.
Performed onsite maintenance and repair work.
Dismantled and reassembled delicate mechanisms.
Safely operated machinery to avoid injuries and accidents and encouraged others to do same.
Ran performance tests and operated various control equipment.
Connected pipes through caulking, gluing and welding.
Checked proper fitting and assembly of parts and piping for project.
Education
No Degree - Diploma In Mechanical Engineering
Northern Technical College
Ndola, Zambia
04.2019
No Degree - Craft in Mechanical Fitting
Northern Technical College
Ndola, Zambia
12.2013
Skills
Performance Improvement
Quality Control
Workplace Safety
Schedule Management
Knowledge of Mathematics pertaining to machinery
Knowledge of machines and tools
Quality Control Analysis
Operation monitoring
Critical thinking
Complex problem solving
Analytical skills
Written and verbal communication skills
Customer Focus
Certification
Engineering Institute of Zambia (EIZ)
Referees
Remmy Moyo
China Comservices
Operations Manger
+260976064154
Egi.Enerst Shamano
BREDKEN
Design Engineer
+260977443876
Peter Chanda
Wiphan
Accountant
+260978988458
Timeline
Field Technician
China Comservices Zambia
07.2020 - 03.2021
Team Lead, Field Maintenance Technician
China Comservices Zambia
03.2020 - Current
Mechanical Fitter
Lafarge Cement
03.2014 - 12.2015
Apprentice Mechanical Fitter
ZESCO- Kariba North Bank Power Station
05.2013 - 12.2013
No Degree - Diploma In Mechanical Engineering
Northern Technical College
No Degree - Craft in Mechanical Fitting
Northern Technical College
Similar Profiles
Munkanda Marian NabulyatoMunkanda Marian Nabulyato
Focal Persons for Centers of Excellence Zambia at Ministry Of Health Zambia And UNICEF ZambiaFocal Persons for Centers of Excellence Zambia at Ministry Of Health Zambia And UNICEF Zambia
Manager: Forensic Investigations at Absa Bank Zambia Plc (formerly Barclays Bank Zambia Plc)Manager: Forensic Investigations at Absa Bank Zambia Plc (formerly Barclays Bank Zambia Plc)
Procurement Officer/Sales Coordinator at TOYOTA ZAMBIA LIMITED (CFAO Mobility Zambia)Procurement Officer/Sales Coordinator at TOYOTA ZAMBIA LIMITED (CFAO Mobility Zambia)