THERESA MUMBI
Lusaka,Zambia
Summary
Results-driven individual with a solid foundation in planning, developing and secretarial roles across various industries, particularly in marketing and research. Adapts rapidly to new challenges, requiring little supervision while driving improvements in workflow. Establishes trust and rapport with clients through a friendly demeanor and a commitment to exceptional service. Strives to exceed expectations by proactively addressing client needs.
Overview
5
5
years of professional experience
Work History
Research Assistant
Kachele Research Solutions - Gallup World Poll-Survey
08.2022 - 12.2022
- Collected and analyzed qualitative and quantitative data to support research initiatives.
- Prepared summary presentations and reports to communicate findings effectively.
- Participated in data cleaning processes to ensure accuracy of datasets.
- Prepared comprehensive reports summarizing research findings for stakeholders.
- Gathered data from various sources, including online databases, libraries, and interviews with experts.
Volunteer
Global Platform Zambia
04.2019 - 12.2022
- Presented African Governance in Focus radio show utilizing rights-based approach to development.
- Tracked media, documented impact stories, and gathered news from Civil Society Organizations for weekly newsletters.
- Conducted field and desktop research to create engaging content for radio show.
- Facilitated My Personal Story youth meetings to inspire and motivate participants.
Account Developer
Coca-Cola Company - DBK Management Consulting Limited
05.2022 - 08.2022
- Identified and implemented new business opportunities to expand customer base.
- Executed sales and marketing strategies to drive growth.
- Developed relationships with potential clients to enhance outreach efforts.
Researcher
Integrated Management System. Community Based Development Project
10.2021 - 12.2021
- Facilitated data analysis to assess project impact and guide future initiatives.
- Prepared comprehensive reports summarizing research findings for stakeholders.
- Coordinated field surveys to collect relevant information from diverse populations.
- Compiled data analysis support to enhance decision-making processes.
Sales and Marketing Consultant
Prudential Life Assurance
01.2021 - 04.2021
- Generated leads for prospective clients through strategic outreach initiatives.
- Conducted cold calls to engage and qualify potential clients.
- Addressed inquiries regarding policy terms, products, and premiums.
- Provided expert consultation on life, investment, and education insurance policies.
- Evaluated client needs during visits to promote relevant products and services.
- Cultivated and maintained strong business relationships with clients.
- Delivered impactful sales presentations to diverse prospective client groups.
- Organized events to facilitate engagement between the company and potential clients.
Researcher
Integrated Management System. Community Based Project
11.2017 - 12.2020
- Conducted qualitative research to identify community needs and development opportunities.
- Analyzed data to evaluate project impact and guide future initiatives.
- Prepared comprehensive reports summarizing research findings for stakeholders.
Education
Bachelor of Arts Degree - Development Studies with Business Administration
11.2020
Monitoring and Evaluation Certificate -
Youth Leadership and Advocacy -
Youth Advocacy on the African Charter on Democracy Elections and Governance -
Certificate in Sports and Recreation -
Certificate in Microsoft word, PowerPoint and Excel -
Skills
- Data analysis and research
- Ethics and compliance
- Marketing strategies
- Monitoring and evaluation
- Presentation skills
- Public speaking
- Report writing
- Effective communication
- Time management
References
- Mr. Danstan Kapekele, Principal Human Capital Officer, Fibrecom Limited, BOX 33304, Kelvin Siwale Road, Lusaka, Lusaka, Zambia
Timeline
Research Assistant - Kachele Research Solutions - Gallup World Poll-Survey
08.2022 - 12.2022
Account Developer - Coca-Cola Company - DBK Management Consulting Limited
05.2022 - 08.2022
Researcher - Integrated Management System. Community Based Development Project
10.2021 - 12.2021
Sales and Marketing Consultant - Prudential Life Assurance
01.2021 - 04.2021
Volunteer - Global Platform Zambia
04.2019 - 12.2022
Researcher - Integrated Management System. Community Based Project
11.2017 - 12.2020
University of Zambia Great East Road Campus - Bachelor of Arts Degree, Development Studies with Business Administration
University of Zambia Great East Road Campus - Monitoring and Evaluation Certificate,
Global Platform Zambia - Youth Leadership and Advocacy,
Global Platform Zambia - Youth Advocacy on the African Charter on Democracy Elections and Governance,
University of Zambia Great East Road Campus - Certificate in Sports and Recreation,
Chikankata Secondary School - Certificate in Microsoft word, PowerPoint and Excel,