Summary
Overview
Work History
Education
Skills
Accomplishments
Training
References
Languages
Timeline
Generic

THOMAS MKANDAWIRE

Summary

Results-oriented Business Line Manager with expertise in coordinating operational, commercial, sales, and financial activities across diverse industries. Background encompasses business management, engineering equipment maintenance, project implementation, and marketing. Skilled in underground mobile equipment and surface processing plant equipment, delivering impactful solutions and driving team success.

Overview

25
25
years of professional experience
11
11
years of post-secondary education

Work History

Business Line Manager

Atlas Copco Industrial Zambia Limited
Kitwe, Zambia
01.2020 - Current
  • Developed and implemented sales and marketing strategies in alignment with the global marketing team and promoting Atlas Copco brand.
  • Business management for a growing Service Department attained 4 times growth of business after taking over.
  • Leading a Team of Commercial, Compressor Service, Sales and Support staff to meet set targets for over 9 years.
  • Established aftermarket support in Zambia and DRC, enhancing customer satisfaction and service reliability.
  • Facilitated distributor operations in Zambia, DRC, and Malawi, improving service delivery efficiency.
  • Managed costs, achieving company profitability exceeding 60% consolidated gross profit.
  • Consistently reported business activities to the company division president during business review meetings.
  • Evaluated and approved suppliers and business partners to ensure quality and reliability.
  • Inventory management ensuring Targets of less than 0.5 % of COGS is met.
  • Provided comprehensive service for Compressor Technique to ensure optimal performance.

Sales & Service Manager

Atlas Copco Industrial Zambia Limited
, Zambia
01.2017 - 01.2020
  • Managed sales and service teams to achieve targets.
  • Developed sales and service team capabilities by facilitating internal training for key team members in South Africa, Egypt, Kenya, and Belgium.
  • Provided technical support for compressor techniques to enhance service delivery.

Field Service Engineer

Atlas Copco Industrial Zambia Limited
, Zambia
01.2013 - 01.2017
  • Overhauled 25 Large (GA250) Compressors onsite within 3 months in Zambia and Congo.
  • Supported internal and external customers with troubleshooting diagnosis, customer requests, and maintenance tasks in the region (Zambia, Congo DR & Malawi).
  • Maintained and serviced portable & stationary compressors, generators, and blowers for O2 & N2 plants.
  • Completed specialized compressor training in Belgium and Egypt to enhance technical expertise.
  • Compressor Technique Service

Chairman

Kitwe District Small & Medium Entrepreneurs Association
02.2011 - 06.2012
  • Led strategic initiatives to support small and medium enterprises in the district.
  • Collaborated with government agencies to advocate for entrepreneur-friendly policies.
  • Facilitated partnerships with embassies and government agencies to enhance association initiatives.
  • Facilitated workshops to enhance entrepreneurial skills among local business owners.
  • Negotiated reduced hire cost for Hall with The Copperbelt Agriculture and Commercial Show Society, facilitating annual show with 20 stands for local members and attracting 8 international exhibitors from Kenya, Ghana, DRC, and Nigeria.

Mechanical Technician

Chambishi Metals Plc
04.2006 - 02.2009
  • Operated and maintained mechanical systems for efficient production processes.
  • Serviced equipment including automated hydraulic Larox press filter, belt filters, rotary filters, GR 200 Atlas Copco compressors, gear reduction units, belt conveyor system, vacuum Nash pumps, and various pumps such as Warman, Flygt, and peristaltic pumps.
  • Diagnosed and repaired equipment malfunctions to minimize downtime.
  • Collaborated with engineers to improve machinery performance and reliability.
  • Performed plant maintenance and handed over plant to production crew on schedule, maximizing Cobalt production at Cobalt purification and solvent extraction plant.

Artisan Fitter

Konkola Copper Mines Plc
07.2001 - 04.2006
  • Serviced and repaired Atlas Copco drill rigs, Boltec 285, surface and long-hole drilling equipment, dump trucks, and loaders, enhancing operational reliability.
  • Assembled machinery components for efficient operation in copper processing.
  • Conducted routine maintenance on equipment to ensure optimal performance.
  • Collaborated with teams to troubleshoot mechanical issues swiftly and effectively.
  • Managed operation of crushers and ball mills to ensure efficient processing of materials.

Education

CTS Master Class -

Vlerick Business School
Belgium

Bachelor's degree - in business administration

Copperstone University
Zambia
05.2018 - 01.2023

Advanced Certificate - in Mechanical

Northern Technical College
Ndola, Zambia
05.1997 - 01.2000

Grade 12 School Certificate -

Chililabombwe High School
Chililabombwe , Zambia
01.1990 - 01.1994

MBA - Candidate

Plymouth Marjon University
UK

Skills

  • People Management
  • Talent nurturing
  • SAP expertise
  • Interpersonal skills
  • Performance management
  • Cross-cultural communication
  • Verbal communication
  • Written communication

Accomplishments

  • In close cooperation with my Team, managed to grow Compressor Technique Service (CTS) Business Revenue by above 2 Digit figure.
  • Attained >60% Gross Profit.
  • Achieved reducing PPV Adjustment within acceptable limit through Product Price alignment.
  • Successfully Led an interdepartmental Atlas Copco Team responsible for ISO 9001 Quality Management System Certification (Audited by Zambia Bureau of Standards), 2021.
  • From 2019 onwards Consistently kept functional Costs below 11%.
  • Improved efficiency when assigned to run Dewatering Pumps at KCM KDMP project.
  • Awarded Labour Day, 2015 for distinguished service at Atlas Copco Compressor Technique Service.

Training

  • CTS Masterclass, 2024, Belgium
  • CTS Masterclass, 2023, Dubai
  • Expand your Business
  • Financial Literacy and Business Planning
  • EMPRETEC Workshop
  • Entrepreneurship
  • Sales Master Class, 2018, South Africa
  • Identify Sales Growth opportunities
  • Sales Coaching
  • Measuring Team Performance
  • CTS Sales Bootcamp, 2020, Belgium
  • ZH Turbo Compressor Repair, 2016, Antwerp, Belgium
  • Compressor Maintenance and Repair, 2015, Antwerp, Belgium
  • Transitioning to Management for Salespeople, 2021
  • Talent Framework Introduction, 2020
  • Negotiation

References

  • Susan Chibuye, Human Resources Manager, +260963904850, Susan.chibuye@atlascopco.com, Atlascopco Zambia
  • John Matakala, Konkola Copper Mine, +260975958399, Silumesi.Matakala@kcm.co.zm

Languages

English
Proficient
C2
French
Elementary
A2

Timeline

Business Line Manager

Atlas Copco Industrial Zambia Limited
01.2020 - Current

Bachelor's degree - in business administration

Copperstone University
05.2018 - 01.2023

Sales & Service Manager

Atlas Copco Industrial Zambia Limited
01.2017 - 01.2020

Field Service Engineer

Atlas Copco Industrial Zambia Limited
01.2013 - 01.2017

Chairman

Kitwe District Small & Medium Entrepreneurs Association
02.2011 - 06.2012

Mechanical Technician

Chambishi Metals Plc
04.2006 - 02.2009

Artisan Fitter

Konkola Copper Mines Plc
07.2001 - 04.2006

Advanced Certificate - in Mechanical

Northern Technical College
05.1997 - 01.2000

Grade 12 School Certificate -

Chililabombwe High School
01.1990 - 01.1994

CTS Master Class -

Vlerick Business School

MBA - Candidate

Plymouth Marjon University

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THOMAS MKANDAWIRE