Health and wellness
Thomas Job Chali
Pharmacy Technologist
Lusaka,Zambia
Summary
Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions and maintain good patient education, counselling and confidentiality. Excited to bring talent and record of excellence to the attainment of Pact organisation.
Overview
1
1
year of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Part-time Pharmacy Technologist
Zenix Pharmacy
Lusaka, Zambia
08.2023 - Current
- Solve customer problems in-person by providing assistance with drug adherence and provided the medical advice on conditions that requires confidentiality.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Counted, measured and compounded medications following standard procedures.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Counseled customers on medications, appropriate dosage and potential side effects.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
Warehouse Manager
Vintage Pharmaceuticals LTD
Lusaka, Zambia
07.2023 - Current
- Redesigned warehouse layout to accommodate new medicine and medical supplies, maximize space utilization, and optimize processes.
- Manage inventory and maintain the standard supply chain management
- Overseas upkeep of equipments and physical condition of warehouse, identifying and ordering needed inventory, receiving and dispatching of commodities.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Reviewed and negotiated contracts with carriers to optimize shipping costs.
- Collaborated with manufacturing and supply chain management.
- Integrated warehouse operations with existing and new business processes.
Pharmacy Technologist
Dimpo's Chemistry
Mansa, Lusaka
02.2023 - 03.2023
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
ART-Pharmacy Technologist
Mansa General Hospital
Mansa, Zambia
09.2022 - 02.2023
- Ensured an efficient supply of medicines and delivered patient-oriented services to promote appropriate use of ARVs
- Ensured patient confidentiality by providing services that did not expose patient's identity.
- Promoted community-pooled methods of ensuring adherence and ART education to patients.
- streamlined the management and follow-up of clients who presented for post-exposure prophylaxis.
- Promoted and introduced tool to support drug adherence
- Monitored and reported medication errors, suspected adverse reactions to medicines, and other medication-related events.
- Addressed emerging problems as patient numbers increased.
Education
School Certificate - Secondary Education
Nchelenge Secondary School
Nchelenge-Luapula-Zambia 01.2015 - 11.2017
Certificate - Supply Chain Management
Capetown University
South Africa 01.2024 - Current
Diploma - Diploma in Pharmacy
Evelyn Hone College
Lusaka-Zambia 02.2020 - 07.2023
Skills
Drug inventory management
Manual and automated medication dispensing
Pharmacy and customer records management
Drug utilization review
Assisting pharmacists
FDA Drug Safety Guidelines
Pharmaceutical sales and services
Drug storage procedures
Operations support
Drug safety
Patient confidentiality
Team collaboration
Secure storage of medications
Medication dispensing
Negotiation
Patient education and counseling
Interests
Music
Nature
Reference
Mr. Phiri John
B.Pharm, MPH
C.E.O of Vintage Pharmaceuticals LTD
+260977230773
Mr. Phiri Ephraim
Lecturer- Evelyn Hone College
+260979356429
Mr. Kaunda Brian
B.Pharm
C.E.O Zenix Pharmacy
+260979767256
Timeline
Certificate - Supply Chain Management
Capetown University
01.2024 - Current
Part-time Pharmacy Technologist
Zenix Pharmacy
08.2023 - Current
Warehouse Manager
Vintage Pharmaceuticals LTD
07.2023 - Current
Pharmacy Technologist
Dimpo's Chemistry
02.2023 - 03.2023
ART-Pharmacy Technologist
Mansa General Hospital
09.2022 - 02.2023
Diploma - Diploma in Pharmacy
Evelyn Hone College
02.2020 - 07.2023
School Certificate - Secondary Education
Nchelenge Secondary School
01.2015 - 11.2017