Summary
Overview
Work History
Education
Skills
Affiliations
Software
Certification
Playing & Coaching Basketball
Timeline
Generic
Timothy M Bowa

Timothy M Bowa

Human Resources And Administration Manager
Lusaka

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

28
28
years of professional experience
3
3
Certifications

Work History

Human Resources and Administration Manager

SECAMA Limited (Afrisec Group of Companies)
08.2023 - Current

Achievements:

1. Signed up a Private Pension Scheme

2. Signed up a Service Level Agreement (SLA) with HRLeverage Africa to provide HR services for our Tanzanian based operations.

3. Aligned all in-country salaries with the local minimum wage requirements.

4. Implemented the performance management program.

IR Manager and Pensions Management

Zambia Electricity Supply Corporation (ZESCO)
01.2019 - 04.2022
  • Collaborated with cross-functional teams to develop accurate forecasts, facilitating effective long-term planning.
  • Lead and manage all aspects of industrial relations, including negotiations, dispute resolution, and collective bargaining agreements.
  • Maintained an up-to-date understanding of industry trends and competitor performance, ensuring informed strategic decisions were made.
  • Collaborate with the legal department to address and represent the company in litigation, grievances, and arbitration cases.
  • Oversee the administration of pension schemes, ensuring compliance with statutory requirements and organizational policies.
  • Developed comprehensive IR reports for senior management, enhancing decision-making processes and strategic planning.

Principal Human Resources Generalist and IR

Zambia Electricity Supply Corporation (ZESCO)
02.2014 - 12.2018
  • Developed industrial relations strategies that align with organizational goals.
  • Enforce organizational policies related to labor and industrial relations.
  • Ensure compliance with labor laws and regulations.
  • Represented the Corporation in tribunals, labor courts, or arbitration proceedings if disputes escalate.
  • Designed and administer competitive compensation and benefits packages.
  • Represent management in negotiations with unions or employee representatives.
  • Develop agreements on wages, working conditions, benefits, and other employment terms.
  • Conducted market research to ensure salary benchmarks are competitive and equitable.
  • Mediated disputes between employees and management to avoid strikes or industrial action.
  • Ensured adherence to employment contracts, collective agreements, and legal standards.

Principal HR Development & Performance Management

Zambia Electricity Supply Corporation (ZESCO)
11.2012 - 01.2014
  • Designed and implement training programs to enhance employee skills and competencies.
  • Conducted training needs assessments and align learning programs with organizational goals.
  • Monitored and evaluate the effectiveness of training and development initiatives.
  • Developed and oversee leadership development programs to prepare employees for managerial roles.
    Identified high-potential employees and create tailored development plans.
  • Establish and promote career pathways within the organization.
  • Provide coaching and mentorship opportunities to employees for professional growth.
  • Create and update HRD policies to align with best practices and organizational requirements.

L&D Performance Consultant

Barclays Bank (Z) Plc
09.2009 - 11.2012
  • Assessed the learning and development needs of employees through consultations, surveys, and performance data analysis.
  • Designed and manage performance evaluation frameworks to ensure alignment with organizational objectives.
  • Trained managers and employees on the effective use of performance appraisal tools.
  • Support managers in creating and implementing PIPs for underperforming employees.
  • Provided coaching and resources to employees undergoing performance improvement processes.
  • Identified critical roles and develop succession plans to ensure leadership continuity.
  • Worked with department heads to prepare employees for key positions.
  • Designed, developed, and delivered training programs (e.g., workshops, e-learning, on-the-job training) tailored to various roles and departments.
  • Ensure that training content is engaging, relevant, and aligned with industry standards.
  • Utilized learning management systems (LMS) and other digital tools to deliver and track training programs.
  • Promoted innovative learning approaches, such as gamification, microlearning, and virtual learning sessions.
  • Ensured all employees complete mandatory compliance and regulatory training on time.
  • Collaborated with risk and compliance teams to update training materials as needed.

Retail Training Officer

Barclays Bank (Z) Plc
11.2007 - 08.2009
  • Collaborate with retail banking managers to identify training needs and skills gaps across branches.
  • Conduct assessments through performance reviews, customer feedback, and employee input to inform training plans.
  • Develop and deliver training programs tailored to retail banking operations, including product knowledge, customer service, and sales techniques.
  • Organize and facilitate workshops, seminars, and on-the-job training sessions for branch staff.
  • Customize training materials to address specific regional or branch-level challenges.
  • Track the progress and performance of trained staff to assess the impact of training programs.
  • Prepare training reports for management, highlighting participation rates, results, and areas for improvement.
  • Work closely with HR, branch managers, and leadership to ensure training aligns with business goals.

Head of Section - Legal Secretarial & Office Mgt

Evelyn Hone College of Applied Arts and Commerce
09.1996 - 10.2007
  • Prepared and delivered lectures on legal secretarial and office management topics to undergraduate and postgraduate students.
  • Provided academic and administrative leadership for the Legal Secretarial & Office Management section.
  • Developed, reviewed, and updated course content to align with academic standards and industry requirements.
  • Integrate emerging trends and best practices in legal secretarial work and office management into the curriculum.
  • Developed and implemented the section’s strategic objectives, aligning them with institutional goals.
  • Conduct research in areas related to legal secretarial studies, office management, or related fields.
  • Build relationships with industry professionals and organizations to enhance the relevance of academic programs.
  • Coordinate internships, guest lectures, and workshops to provide students with practical exposure.

Education

No Degree - Master's of Human Resource Management

University of Zambia
Graduate School Of Business (GBS)
04.2001 -

Bachelor's of Education - Technical & Vocational

University of Bolton
United Kingdom, London
04.2001 -

No Degree - Diploma in Commercial Subjects

Technical & Vocational Teachers' College
Zambia, Luanshya
04.2001 -

Skills

  • Organizational and Adaptability Skills
  • HR Administration
  • Industrial/Employee Relations
  • Performance Management
  • Recruitment & talent acquisition
  • Leadership, Training & Development
  • Compensations & Benefits administration
  • Diversity, Equity & Inclusion
  • Analytical and strategic thinking
  • Technology skills
  • Communication and collaboration

Affiliations

  • Global Member - Society for Human Resource Management (SHRM)
  • Full Member - Zambia Institute for Human Resources Management (ZIHRM)
  • Zambia Chartered Institute of Customer Management (ZCICM).
  • Legacy Building Leaders – Leadership Coaching Associate
  • Global Mindset Ambassador of the Mindset Mastery 360 Global Movement.

Software

Customer Service Trainer

Presentational Skills

Emotional Intelligence

Problem solving

Self-awareness

Conflict resolution

Cultural sensitivity

Organizational Skills

Certification

Zambia Institute of Human Resources Management (ZIHRM - CPD Level 1)

Playing & Coaching Basketball

  • Started playing basketball at age 10 years.
  • Participated in several youth games and tournaments at ages 12, 16 and 18.
  • At age 18, I was voted the most most valuable player of the main team - becoming the youngest valuable player.
  • Became team captain for the main team.
  • Became coach for the ladies team.
  • Appointed Coach for the Zambia Universities & Colleges Sports Association (ZUCSA) and minted Silver medal at the SADCC Region Colleges & Universities Sports Association (CUCSA) tournament held in Zambia in 1999.

Timeline

Human Resources and Administration Manager

SECAMA Limited (Afrisec Group of Companies)
08.2023 - Current

IR Manager and Pensions Management

Zambia Electricity Supply Corporation (ZESCO)
01.2019 - 04.2022

Principal Human Resources Generalist and IR

Zambia Electricity Supply Corporation (ZESCO)
02.2014 - 12.2018

Principal HR Development & Performance Management

Zambia Electricity Supply Corporation (ZESCO)
11.2012 - 01.2014

Professional Customer Service Trainer (Zamhost)

06-2010

L&D Performance Consultant

Barclays Bank (Z) Plc
09.2009 - 11.2012

Train the Trainer - Performance Development

01-2009

Retail Training Officer

Barclays Bank (Z) Plc
11.2007 - 08.2009

Zambia Institute of Human Resources Management (ZIHRM - CPD Level 1)

06-2007

No Degree - Master's of Human Resource Management

University of Zambia
04.2001 -

Bachelor's of Education - Technical & Vocational

University of Bolton
04.2001 -

No Degree - Diploma in Commercial Subjects

Technical & Vocational Teachers' College
04.2001 -

Head of Section - Legal Secretarial & Office Mgt

Evelyn Hone College of Applied Arts and Commerce
09.1996 - 10.2007
Timothy M BowaHuman Resources And Administration Manager