Timothy Phiri
Mazabuka
Work Preference
Summary
Dynamic business owner and accountant with proven expertise in financial management and customer relationship management at TJ’S Barbershop Mazabuka Zm. Successfully developed marketing strategies that enhanced brand visibility and drove revenue growth. Adept at training staff and solving problems, ensuring operational excellence and client satisfaction in fast-paced environments.
Overview
2
2
Languages
3
3
years of post-secondary education
6
6
years of professional experience
Work History
Owner/Accountant/Cashier
TJ’s barbershop Mazabuka Zm
Mazabuka, Zambia
01.2024 - Current
- Managing daily operations to enhance business functionality and customer experience.
- Training staff on customer service best practices and operational procedures.
- Overseeing financial transactions and maintained accurate records for accounting purposes.
- Overseeing budgeting and financial management to ensure fiscal responsibility and resource allocation.
- Promoting business on social media platforms to maximize brand identity and generate revenue.
- Developing marketing strategies that attracted new clients and increased brand visibility.
- Coordinating with suppliers to maintain inventory and quality of products.
Barbershop manager
Mr Edmund Kawanga
Mazabuka, Zambia
06.2020 - 12.2022
- Managed daily operations of barbershop to ensure smooth workflow.
- Trained new staff in customer service and barbershop procedures.
- Maintained cleanliness and organization of workstations and common areas.
- Assisted in scheduling appointments and managing the booking system.
- Handled customer inquiries and resolved issues effectively and professionally.
- Managed daily operations of busy barbershop environment.
- Supervised barbers to maintain high service standards.
Education
Diploma - Business Administration
Chalimbana University
Mazabuka , Zambia 06.2022 - 12.2024
Kazungula Boarding High School
Kazungula , Zambia Skills
- Financial management
- Digital marketing
- Customer relationship management
- Business management
- Staff training
- Time management
- Problem solving
- Effective communication
Languages
English
First Language
Tonga
Upper Intermediate (B2)
B2
References
References available upon request.
Timeline
Owner/Accountant/Cashier
TJ’s barbershop Mazabuka Zm
01.2024 - Current
Diploma - Business Administration
Chalimbana University
06.2022 - 12.2024
Barbershop manager
Mr Edmund Kawanga
06.2020 - 12.2022
Kazungula Boarding High School