Tisa Mtonga
Lusaka
Summary
HR and administration professional with broad experience across recruitment, onboarding, HRIS, payroll, employee relations, and labor law compliance in fast-moving financial services settings. Supports hiring teams by managing full-cycle recruitment, maintaining accurate ATS records, and delivering a positive candidate experience while helping build stable, well-organized HR operations.
Overview
8
8
years of professional experience
Work History
HR and Payroll Administrator
Stefanutti Stocks
North-Western, Zambia
11.2025 - Current
- Administer payroll processing end to end for large, diverse mining workforce of 800+ hourly employees, 100+ permanent staff, and 400+ fixed-term employees across varied payroll cycles and pay dates.
- Capture and check payroll inputs such as allowances, deductions, overtime, workforce movements, and contract changes to support payroll accuracy and compliance.
- Support onboarding payroll tasks by registering new employees on statutory platforms, including NAPSA, NHIMA, and ZRA TPIN, while checking banking details and employment documents.
- Maintained current payroll records through regular system updates and coordination with site HR teams for timely onboarding of new employees each month.
- Carry out payroll reconciliations, variance checks, and support internal and external audit processes to strengthen payroll control.
Prepare payroll reports and workforce cost insights for project management decisions and financial tracking. - Issue physical payslips to employees without corporate email access to support timely communication and employee service.
Assist with payroll inductions and train new payroll clerks and administrative staff joining site operations. - Use payroll and ERP systems such as S@s BuildSmart and Sage 300 for workforce payroll processing and reporting.
- Addressed employee payroll queries professionally, collaborating with HR, finance, and operations teams to enhance employee service and streamline operational processes.
- Follow labour legislation, statutory requirements, company policies, and mining project compliance standards.
Human Resources Business Partner
HRleverage
Lusaka, Zambia
07.2024 - 09.2025
- Supported full-cycle recruitment for back-office and frontline roles, including job analysis, sourcing, screening, interviewing, and selection, while following company needs and labor law compliance.
- Sourced candidates via job boards, social media, referrals, and headhunting, ensuring consistent talent pipeline aligned with business needs.
- Worked with hiring managers to define job requirements, set salary benchmarks, and build competitive offer packages.
- Coordinated behavioral and technical interviews, aligning assessments with role-specific competencies and cultural fit.
- Advised leadership on market trends, talent availability, and recruitment strategies, enhancing competitive positioning and recruitment effectiveness.
- Maintained accurate recruitment data in ATS and delivered weekly reports on hiring progress and KPIs.
- Supported employer branding initiatives and cultivated relationships with candidates and hiring stakeholders, fostering positive engagement and brand loyalty.
- Kept confidentiality and professionalism throughout hiring process, supporting positive candidate experience.
- Adjusted to changing recruitment priorities and improved sourcing strategies based on business needs.
Human Resources Recruitment Officer
International Council of Peace and Security (ICPS)
Lusaka, Zambia
02.2024 - Current
- Coordinated recruitment workflows for International Council of Peace and Security staffing needs.
- Screened applications against role criteria for peace and security programs.
- Drafted job postings using council hiring guidelines and role profiles.
- Scheduled interviews with hiring panels and candidates across departments.
- Maintained candidate records, interview notes, and recruitment files accurately.
- Supported onboarding steps for selected staff joining peace and security teams.
Human Resources Generalist
Gametech Zambia Limited
Lusaka, Zambia
05.2022 - 06.2024
- End to End recruitment process (of fixed term, short term, interns, consultants), onboarding, inductions and orientation plan.
- Engaged potential candidates through social media, professional networks, and job boards, strengthening candidate pipeline.
- Supported the Talent Acquisition Manager in daily operations and managed hiring-related documentation.
- Determines appropriate recruiting sources for advertising and posting positions.
- Promoted company image to candidates and external service providers, enhancing brand visibility in the job market.
- Sources candidates and develops networks of people and processes to support a strong pipeline of qualified candidates.
- Pre-screens resumes and evaluates effectiveness of electronic candidate evaluation tools.
- Negotiates in developing new hire compensation package/offers.
- Provided performance feedback to recruiting agencies, improving effectiveness of sourcing strategies. on all recruiting agencies/sources.
HR assistant Manager
260brands
Lusaka, Zambia
01.2019 - 01.2022
- Managed recruitment selection process, record keeping, onboarding, workforce planning, staff medical process, staff leave process, annual staff learning and development plan implementation, staff performance management, and performance evaluation.
- Developed and administered recruiting programs to enhance candidate engagement and improve hiring outcomes.
- Negotiated new hire compensation packages and offers to align with industry standards and attract top talent.
- Sourced candidates and built networks to maintain a robust pipeline of qualified talent.
- Pre-screens resumes and evaluates effectiveness of electronic candidate evaluation tools.
- Determines appropriate recruiting sources for advertising and posting positions.
- Promotes the company image to candidates and external service providers.
Education
Human Resource Management -
University Of Zambia
Lusaka Zambia05-2026
Advanced Diploma - Human Resource Management
ZIHRM
01-2022
Advanced Diploma - Social Work
University Of Zambia
01-2020
References
- George Georgakopoulos, HR Training Development Director, International Council of Peace and Security (ICPS), giorgosgeorgako93@gmail.com
- Mr. Cedrick Mutundu, IT Manager, Jabu Technologies, 0977 343 151, cedrick.mutundu@gmail.com
- Mr. Musa Mtonga, Deputy Director - Programs, Healthy Learners, +260 962 6356 78, musamtonga2@gmail.com
Timeline
HR and Payroll Administrator
Stefanutti Stocks
11.2025 - Current
Human Resources Business Partner
HRleverage
07.2024 - 09.2025
Human Resources Recruitment Officer
International Council of Peace and Security (ICPS)
02.2024 - Current
Human Resources Generalist
Gametech Zambia Limited
05.2022 - 06.2024
HR assistant Manager
260brands
01.2019 - 01.2022
Advanced Diploma - Social Work
University Of Zambia
Advanced Diploma - Human Resource Management
ZIHRM
Human Resource Management -
University Of Zambia