TOMAIDA C PHIRI
Lusaka
Summary
Goal and result oriented Medical licentiate with successful experience in first contact patient care, community sensitization and quality health care delivery services. Recognized consistently for performance, excellence and contributions to success in Out Patient and ART department under the Ministry of health. With demonstrated strengths in emergency care, patient interaction, community education, sensitization and health.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Licentiate Intern
Kabwata Climic
Lusaka, Zambia
10.2023 - Current
- Contribute to a positive team environment by collaborating with fellow interns and in-service staff on the delivery of quality health care services
- Supporting staff members in their daily tasks, reducing workload burden
- Experience working within a first contact health center and applied learned concepts in practice
- Hands-on experience in management of small emergencies and patient care
- Analyzing problems and working with teams to develop solutions
- Collaborating effectively with team members across departments, fostering a cohesive work environment conducive to accomplishing shared objectives
- Utilizing strong communication abilities which helped increase understanding among colleagues
- General screening and triaging
- Managing and treating sexually transmitted diseases
- Management of newly diagnosed HIV discordant couples on ART and PREP
- Reviewing of patients on ART
Sales Executive
Kunowa Media
Lusaka
01.2023 - 07.2023
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Managed pipeline efficiently, prioritizing tasks according to urgency/importance while maintaining focus on long-term objectives.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Developed key partnerships, resulting in increased lead generation and cross-selling opportunities.
- Achieved significant sales targets by motivating team and setting realistic yet challenging goals.
Education
Grade 12 Certificate -
Katete Girls Secondary School
Degree In Clinical Sciences -
Eden University
03.2025
Skills
- Sales and Target Achievement
- Customer care
- Marketing
- Customer Engagement and Relations
- Peer Education
- Excellence Verbal and Written communication
- Microsoft office
- SmartCare
- Attention to detail
- Confidentiality
- Time management
- Adaptability
- Capacity building
- Patience
- Interpersonal skills
- Empathy
- Critical thinking
Certification
- Peer Education, Corridors of Hope, 2012
- Certificate In Health & Wellness, Ministry of Health, 2024
- Certificate in Pediatric HIV management, Ministry of Health, 2024
- Certificate in Maternal Adolescent Infant and Young Child Nutrition, Ministry of Health, 2024
References
Ms Sylvia Mulinda
Administrative Manager
Kunowa Media
+260 975891384
Mr Fidelis Katongo
Environmental Health Coordinator
Kabwata Clinic
+260 978265454
Mr Jacob Ndobvu
Dean of School of Health Sciences
Eden University
+260 977634576
Timeline
Medical Licentiate Intern
Kabwata Climic
10.2023 - Current
Sales Executive
Kunowa Media
01.2023 - 07.2023
Grade 12 Certificate -
Katete Girls Secondary School
Degree In Clinical Sciences -
Eden University