Tsungai Zvidzai
Gweru
Summary
- Performance-oriented Sales Leader offering exceptional record of achievement over 5 year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
- Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Sales Administration Manager
Avux Investments Pvt Ltd
10.2019 - Current
- Negotiated contracts with vendors and suppliers, securing favorable terms that positively impacted the company''s bottom line.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Implemented CRM system to better track customer interactions and improve communication within the sales team.
- Coordinated cross-departmental efforts to resolve any issues affecting customer satisfaction or sales performance.
- Reduced order processing time with improved organization and documentation of client information.
- Established strong relationships with key clients, fostering long-term business partnerships and increased loyalty.
- Managed accounts to retain existing relationships and grow share of business.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Delivered services to customer locations within specific timeframes.
- Passionate about learning and committed to continual improvement.
- Strengthened communication skills through regular interactions with others.
Administrator
Schauenburg Systems Pvt Ltd
06.2018 - 09.2019
- Oversaw vendor relations, negotiating contracts that resulted in cost savings for the organization.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Entered and maintained departmental records in company database.
- Leveraged bookkeeping software and automated processes to reduce errors.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
Bachelor of Commerce - Accounting
Midlands State University
Gweru, ZimbabweMBA - Business Administration
Midlands State University
Gweru, Zimbabwe05.2016
Skills
Customer Service
Data Confidentiality
Inventory Management
Sales process optimization
Change Management
Sales Administration
Customer Billing
Timeline
Sales Administration Manager
Avux Investments Pvt Ltd
10.2019 - Current
Administrator
Schauenburg Systems Pvt Ltd
06.2018 - 09.2019
Bachelor of Commerce - Accounting
Midlands State University
MBA - Business Administration
Midlands State University
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