Tulajah Zimba
Lusaka
Summary
Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions.
Overview
7
7
years of professional experience
Work History
Administrator
TransUnion
12.2022 - Current
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
Front Desk Receptionist
Lilayi Lodge
11.2019 - 12.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Assisting with human resource matters where required.
- provide basic and accurate information in person or the phone /email.
Administration Officer
Kiambi Safaris
06.2017 - 06.2019
- Developed strong working relationships with colleagues, contributing to a positive work environment.
- Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Aided colleagues, managers, and customers through regular communication and assistance.
- Manage and complete data entry and customer support functions for safari.
- updating of clients deposits received as well as keeping track of outstanding balances owed.
Education
Associate of Arts - IATA
Zambia Institute For Tourism And Hospitality
Lusaka Zambia01.2016
GED -
DMI ST EUGENE UNIVERSITY
CHIBOMBO ,LUSAKA06.2014
Skills
- Customer Service
- Attention to Detail
- Recordkeeping and File Management
- Office Administration
Timeline
Administrator
TransUnion
12.2022 - Current
Front Desk Receptionist
Lilayi Lodge
11.2019 - 12.2022
Administration Officer
Kiambi Safaris
06.2017 - 06.2019
Associate of Arts - IATA
Zambia Institute For Tourism And Hospitality
GED -
DMI ST EUGENE UNIVERSITY
Accomplishments
Employee of the month
Certificate
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