Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Timeline
Generic

Victor Chabala

Mufulira

Summary

Proven leader in Correctional Service Management, adept at enhancing security and inmate processing efficiency with Zambia Correctional Service. Spearheaded initiatives reducing misclassification errors by 95% and bolstered staff morale. Skilled in CCTV monitoring and conflict resolution, ensuring optimal safety and operational excellence.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Reception Supervisor

Zambia Correctional Service
06.2019 - Current
  • Efficient Inmate Processing: Successfully ensured timely and accurate completion of admission and discharge procedures.
  • Accurate Inmate Profiling: Conducted thorough and accurate profiling of all inmates, identifying potential risks and security concerns.
  • Improved Inmate Classification: Implemented a new classification system that resulted in a 95% reduction in misclassification errors.
  • Enhanced Security Protocols: Developed and implemented new security protocols for inmate admission and discharge, reducing security breaches by 100%.
  • Reduced Inmate Escape Attempts: Successfully prevented 12 inmate escape attempts through vigilant monitoring and adherence to security procedures.
  • Improved Communication with Inmates: Developed effective communication strategies to reduce inmate anxiety and hostility during the admission and discharge process.
  • Maintained Accurate Record Keeping: Ensured accurate and up-to-date maintenance of inmate records, including personal information, medical history, and criminal records.
  • Successfully Completed Training: Completed Paralegal Counseling and Psychosocial Counseling to enhance skills and knowledge.

Duty Officer

Correctional Service
03.2018 - 06.2019
  • Effective Supervision: Successfully supervised a team of over fifty (50) officers, ensuring adherence to security protocols and maintaining a positive work environment.
  • Improved Staff Morale: Implemented initiatives to boost staff morale, resulting in increased job satisfaction and reduced turnover.
  • Enhanced Security Protocols: Developed and implemented new security protocols to enhance the safety and security of both staff and inmates.
  • Efficient Roster Management: Created and managed duty rosters, ensuring optimal staffing levels.
  • Improved Communication: Established strong communication channels between management, staff, and inmates, fostering a positive and collaborative work environment.
  • Reduced Inmate Incidents: Implemented effective strategies to reduce inmate-on-inmate and inmate-on-staff incidents by 100%.

Education

BBA - Bussiness

Copperstone University
Kitwe, Zambia
11-2025

Advanced Diploma in Information Technology

Mel Computer Systems
Kitwe
12-2009

Certificate in Information Technology

Nkumbi International College
Kapiri Mponshi, Zambia
10-2008

Grade 12

Nkumbi International College
Kapiri Mponshi
12-2006

Skills

  • Security Procedures
  • Conflict resolution skills
  • Safety and security enforcement
  • CCTV Monitoring
  • Microsoft Application Packages
  • Trained in defensive tactics
  • Weapons training
  • Class B Driver
  • Records Management
  • Criminal Law
  • First aid and CPR certified
  • Search and seize procedures
  • Armory and key control

Certification

  • Teaching Methodology
  • Paralegal Counseling
  • Psychosocial Counseling
  • Purchasing and Supply
  • Cyber Security


Hobbies

Reading Fiction and Writing.

Timeline

Reception Supervisor

Zambia Correctional Service
06.2019 - Current

Duty Officer

Correctional Service
03.2018 - 06.2019
  • Teaching Methodology
  • Paralegal Counseling
  • Psychosocial Counseling
  • Purchasing and Supply
  • Cyber Security


BBA - Bussiness

Copperstone University

Advanced Diploma in Information Technology

Mel Computer Systems

Certificate in Information Technology

Nkumbi International College

Grade 12

Nkumbi International College
Victor Chabala