Victor Munalula
IT Professional
Lusaka
Summary
Experienced Information Technology Manager well-versed in infrastructure, Project Management, IT Compliance and daily operations management. Forward-thinking and strategic leader 15+ years of experience in the IT industry through the Mining and Telecommunications industries. Recognized for cost-effective system improvements, operational streamlining and positive leadership style.
Overview
15
15
years of professional experience
9
9
years of post-secondary education
6
6
Certificates
Work History
IT Consultant
Tenet Consultancy Ltd
Lusaka
06.2021 - Current
- Diagnosing IT system problems, inefficiencies and weaknesses for various SME companies, providing and implementing solutions
- Creating and implementing IT Policies and IT Controls
- Providing general IT support to several SME companies
- Implementing efficient data back-up solutions to meet the needs of SME start ups.
- Recommended and installed upgrades and helped businesses to plan for technology to match growth.
- Made recommendations and performed upgrades, assisting businesses in technology planning aligned with growth projections.
- Inspected equipment, assessed functionality and optimized controls.
Risk & Compliance Manager
TCH E-Waste Ltd
Lusaka
01.2020 - 04.2021
- Collaborated on implementation of e-waste collection strategies with corporations in Zambia
- Engaged Corporations for the collection, disposal/recycling of their electronic waste
- Instituted data cleansing and hard drive distraction processes to ensure complete data protection and integrity for companies who have disposed of their electronic waste
- Developed short-term goals and long-term strategic plans to improve risk control and mitigation for e-waste management in Zambia.
IT Manager
Barrick Gold Corporation
Solwezi
10.2016 - 12.2019
- Managed various IT projects ensuring timely completion within budget, including upgrades of the site ERP system (Pronto ERP), In-Pit Wi-Fi infrastructure of Fleet Management, IT Server Room while ensuring minimal disruption to the business
- Lead and managed system upgrades across site for CISCO Telephony system, Pronto ERP system, Fleet management system and Ubiquiti Pit Wi-Fi coverage, ensuring timely completion within budgets.
- Managed team resources against multiple budgets, achieving IT cost savings of up to $1m in 2 years
- Enforced SOX and General IT controls site wide, as well as interfaced with internal and external auditors, achieving atleast 99% compliance in IT audits
- Successfully overlooked IT Operations of multiple Barrick Gold sites including Perth (Australia), Moscow (Russia) and Jabal Sayid (Saudi Arabia)
- Ensured business continuity by implementing a backup and disaster recovery plans that included onsite/offsite hot and cold sites
- Oversaw IT department operations and training.
- Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
- Wrote policy, procedure and manuals governing internal IT use.
- Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
- Created and terminated user's accounts from start to finish in business applications.
- Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
Enterprise Systems Coordinator
Lumwana Mining Company, Barrick Gold Corporation
Solwezi
01.2015 - 09.2016
- Effectively coordinated the management of Enterprise Systems i.e
- Pronto and Oracle ERP, Payroll, ServiceNow system, SharePoint and workflow Systems, Database management, Fleet Management Systems etc
- Coordinated efficient Incident/service requests across multiple systems used by various departments, achieving 97% problem resolution within SLA
- Provided Assurance and Advisory support on IT & Financial Compliance within IT and Finance departments including IT General Controls (ITGC) and Finance Controls
- Designed, implemented and enforced compliance policies and procedures while also providing assessment to senior management, ensuring smooth external audit processes with minimal compliance issues
- Saved $300,000 in 1 year by implementing cost-saving automated workflow systems that addressed long-standing problems.
- Drove operational improvements which resulted in savings and improved profit margins.
- Collaborated with team members to achieve target results.
Security & Compliance Administrator
Lumwana Mining Company, Barrick Gold Corporation
Solwezi
06.2009 - 12.2014
- Managed all IT assets’ lifecycle onsite from acquisition to disposal, ensuring an up-to-date IT equipment inventory at all times
- Managed internal IT control reviews including risk assessment of compliance areas (SOX)
- Coordinated all IT regulatory examinations including internal and external audits
- Designed, implemented and enforced IT compliance policies and procedures as well as provided audit assessments to senior management
Administrator
Celtel Zambia, Value Added Services, VAS
Lusaka
04.2007 - 06.2009
- Managed VAS systems including SMS services, SIM card services, Web2SMS services as well as maintaining all VAS infrastructure
- Responsible for the purchasing and management of servers and software for the VAS section of the IT department
- Prepared monthly VAS engineering reports for the head office in Amsterdam Netherlands.
- Set up server infrastructure to run various VAS software
- Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults.
- Performed software installations and upgrades to Windows operating systems.
- Attended meetings to deliver status reports to key stakeholders.
- Contributed to development, administration and testing of disaster recovery plans.
Education
Complete IGCSE - Secondary School
Lake Road Trust School
Zambia 01.1992 - 12.1996
Bachelor of Science - Computing
University of Greenwich
England 09.2002 - 09.2006
Skills
Project Management
undefinedAccomplishments
Implemented SOX and General IT controls site wide, as well as interfaced with internal and external auditors, achieving atleast 99% compliance in IT audits
Coordinated efficient Incident/service requests management across multiple systems used by various departments, achieving 97% problem resolution within SLA
Efficiently lead IT projects of system upgrades for systems such as the site ERP system (Pronto ERP), In-Pit Wi-Fi infrastructure of Fleet Management, IT Server Room while ensuring minimal disruption to the business, and ensuring timely completion within budget
Managed team resources against multiple budgets, achieving IT cost savings of up to $1m in 2 years
Certification
Prince2 Practitioner Certificate
Timeline
IT Consultant
Tenet Consultancy Ltd
06.2021 - Current
Risk & Compliance Manager
TCH E-Waste Ltd
01.2020 - 04.2021
IT Budgeting
12-2019
People Management
12-2019
Change Management
12-2016
IT Manager
Barrick Gold Corporation
10.2016 - 12.2019
COBiT5 Certificate
08-2016
IT Controls & Auditing
12-2015
Prince2 Practitioner Certificate
07-2015
Enterprise Systems Coordinator
Lumwana Mining Company, Barrick Gold Corporation
01.2015 - 09.2016
Security & Compliance Administrator
Lumwana Mining Company, Barrick Gold Corporation
06.2009 - 12.2014
Administrator
Celtel Zambia, Value Added Services, VAS
04.2007 - 06.2009
Bachelor of Science - Computing
University of Greenwich
09.2002 - 09.2006
Complete IGCSE - Secondary School
Lake Road Trust School
01.1992 - 12.1996
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