Victoria Bwalya
Lusaka,Zambia
Summary
Efficient Medical Data Entry Specialist known for high productivity and the ability to complete tasks swiftly and accurately. Possess specialized skills in medical coding, patient records management, and HIPAA compliance, ensuring data integrity and confidentiality. Excel in time management, problem-solving, and adaptability, contributing to seamless operations in fast-paced healthcare environments.
Skilled Medical Data Entry Specialist with background in managing and organizing health information databases. Experience includes maintaining patient records, ensuring data accuracy, and working with electronic health record systems. Strengths encompass strong attention to detail, ability to maintain confidentiality and compliance with medical regulations, alongside efficient multi-tasking skills. Previous roles have seen significant improvement in data management practices and enhanced operational efficiency.
Careful and meticulous with dedication to accuracy. Proven history of working closely with team members to complete safe and effective data management. Skilled at digitizing documents, modernizing systems and organizing data for optimized productivity.
Results-driven Data Entry Clerk with extensive database management expertise. Proven history of successful error detection and correction.
Overview
9
9
years of professional experience
Work History
Medical Data Entry Specialist
Ministry of Health
, Zambia
07.2018 - Current
- Verified medical records for accuracy and completeness of data entry.
- Processed incoming patient information into electronic health record system.
- Entered patient demographics, insurance information, diagnosis codes, and other relevant data into computerized database.
- Reviewed physician documentation to ensure accurate coding of diagnoses and procedures.
- Resolved discrepancies between paper records and electronic databases.
- Performed quality assurance checks on data entry accuracy.
- Identified errors in medical forms or documents and corrected them accordingly.
- Updated patient profiles with latest laboratory results or other changes in medical history.
- Assisted physicians in understanding the requirements for accurate documentation of diagnoses and procedures.
- Maintained confidentiality of all patient-related information according to HIPAA regulations.
- Created new accounts for patients upon registration using appropriate software programs.
- Provided assistance to other staff members regarding data entry methods or techniques.
Office Orderly
Ministry of Education
Lusaka, Zambia
08.2017 - 07.2018
- Greeted and directed visitors in a professional manner.
- Maintained an organized filing system for office documents.
- Assisted with the preparation of meeting agendas and materials.
- Performed photocopying, faxing, scanning, and other clerical tasks as needed.
- Responded to customer inquiries via telephone and email promptly.
- Managed incoming and outgoing mail distribution.
- Organized conference rooms prior to meetings.
- Assisted in scheduling appointments for staff members.
- Provided general office support services including data entry and typing.
- Ordered office supplies when necessary.
- Helped maintain cleanliness of the office area by vacuuming, dusting.
- Prepared reports using various software programs such as Excel or Word.
Front Line Supervisor
PnP Zambia
Lusaka, Zambia
01.2016 - 06.2016
- Developed training plans for new staff members and provided ongoing support to ensure successful implementation of job duties.
- Created schedules that optimized workflow while meeting customer needs and expectations.
- Reviewed employee performance regularly and set goals to improve efficiency and productivity.
- Conducted meetings with team members to discuss progress, challenges, and opportunities for improvement.
- Provided guidance on how to resolve customer complaints in a timely manner.
- Monitored inventory levels to ensure adequate stock for customer orders.
- Enforced safety policies and procedures among employees in the workplace.
- Assigned tasks to team members based on their skillset and experience level.
- Analyzed data from customer feedback surveys to identify areas of improvement in service quality.
- Maintained accurate records of daily operations including sales, labor costs, and inventory tracking.
- Managed payroll processing activities including timecard entry, leave requests, overtime authorization.
- Resolved conflicts among team members by providing constructive feedback and coaching as needed.
- Established strategies for improving customer service standards through regular review of processes.
- Facilitated communication between departments regarding scheduling issues or customer inquiries.
Education
Associate of Applied Science - Clinical Medicine
Makeni School of Nursing And Health Sciences
Lusaka 06-2024
Associate of Arts - Research Ethics
NIDA Clinical Trials Network
Lusaka 06-2022
Associate of Arts - Computer Science
Lusaka Trades School
Lusaka 06-2014
Associate of Arts - Secondary Education
Temweni High School
Lusaka Skills
- HIPAA Compliance
- Medical Coding
- Medical Transcription
- Proofreading abilities
- Information Security
- Spreadsheet Management
- Medical Billing
- Health Information Systems
- Data Validation
- File Management
- Results Orientation
- Document Editing
- Data Entry
- Medical terminology knowledge
- Information Verification
- Task Delegation
- Deadline Management
Languages
English
First Language
References
- Smart Tembo: Manager, PnP, +260979238417
- Kapasa Chanda: Store Manager, PnP +260977309805
- Braze Mabumba, Makeni School of Nursing, +260977705660
Timeline
Medical Data Entry Specialist
Ministry of Health
07.2018 - Current
Office Orderly
Ministry of Education
08.2017 - 07.2018
Front Line Supervisor
PnP Zambia
01.2016 - 06.2016
Associate of Applied Science - Clinical Medicine
Makeni School of Nursing And Health Sciences
Associate of Arts - Research Ethics
NIDA Clinical Trials Network
Associate of Arts - Computer Science
Lusaka Trades School
Associate of Arts - Secondary Education
Temweni High School