Victoria Tembo
Lusaka
Summary
At Titandizeni Umooyo, an adept Implementation Officer excelled in software implementation and fostering teamwork, ensuring project success by surpassing client expectations and achieving timely, detail-oriented results. Demonstrated exceptional problem-solving skills, seamlessly adapting to changes and enhancing team performance through effective collaboration and mentoring.
Overview
1
1
year of professional experience
Work History
Implementation Officer
Titandizeni Umooyo
05.2023 - 12.2023
- Served as a liaison between technical teams and clients, effectively communicating complex information in an accessible manner.
- Managed multiple projects concurrently, consistently meeting deadlines and exceeding client expectations.
- Supported ongoing professional development among team members through coaching, mentoring, and providing constructive feedback on performance evaluations.
- Delivered timely implementations with meticulous attention to detail and thorough documentation.
- Adapted to evolving client requirements by remaining flexible and accommodating changes in scope, budget, or timelines as needed.
- Collaborated closely with stakeholders to ensure alignment of objectives and facilitate smooth implementations.
- Provided exceptional customer service, addressing concerns promptly and fostering long-term relationships with clients.
Education
Diploma -
Bolton Health And Education Institute
Lusaka, Zambia 03.2023
Diploma -
Lusaka Counseling Academy
Lusaka, Zambia 12.2020
Skills
- Software Implementation
- Teamwork and Collaboration
- Problem-Solving
Timeline
Implementation Officer
Titandizeni Umooyo
05.2023 - 12.2023
Diploma -
Bolton Health And Education Institute
Diploma -
Lusaka Counseling Academy
Similar Profiles
Nicolas Nawej KashamaNicolas Nawej Kashama
Principal Enterprise Architect Consultant at North Node Consulting LimitedPrincipal Enterprise Architect Consultant at North Node Consulting Limited
MIKE KAYANDAMIKE KAYANDA
Fleet Operaions Assistant at CJ SMART CARGO ZAMBIA LTDFleet Operaions Assistant at CJ SMART CARGO ZAMBIA LTD
Wahid SalehWahid Saleh
CEO and Owner of Three Brothers Investments at Three Brothers Investments LimitedCEO and Owner of Three Brothers Investments at Three Brothers Investments Limited
SYDNEY BWALYA CHIBALESYDNEY BWALYA CHIBALE
Acting Senior Inspector at Zambia Revenue AuthorityActing Senior Inspector at Zambia Revenue Authority
COLLINS MUBANGACOLLINS MUBANGA
Implementation Officer at CIDRZImplementation Officer at CIDRZ