VINCENT LUFUNDA MWANA
Zambia
Summary
To secure a challenging position in an organization where I can demonstrate and exhibit my knowledge and skills. I seek to make significant contributions in bringing development to the Organisation and meeting its corporate objective. I strongly believe that over the years, I have acquired considerable experience, knowledge and exposure in the field of Nursing.
Im a dedicated hard working individual, well organized person, self-motivated and I also possesse excellent analytical and good communication skill. I work with minimum supervision and im a team adviser in most of situations and able to listen to other people’s views.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work History
Nurse/Medical Receptionist
Ruth Kaluluma Memorial Hospital
Lusaka, zambia
07.2023 - Current
- Serving as the first point of contact for patients and visitors at the OPD emergency reception, ensuring a professional and welcoming environment.
- Demonstrate good customer service by listening to patients concerns and providing proper support care.
- Managing patient appointments, registrations, and inquiries while providing accurate information and guidance.
- Maintaining and coordinate doctors’ appointment schedules.
- Handling all incoming and outgoing calls, directing them appropriately within the hospital.
- Assisting patients with inquiries related to medication, wound care follow-ups, and general health care information within the scope of non-practical nursing duties.
- Coordinate emergency response efforts by facilitating communication between departments. INSURANCE CLAIMS EXPERIENCE
- Handling of Inpatient & Outpatient claims from various insurance companies such as: Prudential, Onelife, Medlink, Madison, Liberty, continum, Zisc life, SES & NHIMA.
- Preparing claims in readiness for submission to the insurance providers.
- Assessing of all claims to identify any errors before submitting.
- Sending of pre-authorization requests to insurance providers.
- Work experience in capturing of claims on APACE, SMART ACCESS, MADISON and PRUDENTIAL online invoicing system.
- Following up of claim issue situations such as claim rejections and other presenting issues and creating solutions as needs arise.
- Participated in pricing of services.
- Handling of client’s concerns and needs as per their requests.
- Discussing with superior officers on client’s concerns and giving feedback to clients.
Nurse
Makeni Main Urban Clinic, Ruth Kaluluma Memorial hospital
Lusaka, Zambia
09.2021 - Current
- Maintaining a hygienic and safe work environment in accordance with the Health care Standards and all associated policies and procedures.
- Triaging all patients that visit the facility for urgent care and prioritize patients based on facility triage protocol.
- Performing physical examinations, blood pressure, pulse, temperature, blood smear testing and weight checks.
- Conducting individualized patient assessment, prioritizing the data collection based on the patient’s immediate condition or needs within time frame specified by the procedures and policies.
- Initiating emergency resuscitative measures according to adult and paediatric resuscitation and advanced life support protocols.
- Administration outpatient treatment and immunization requirements.
- Creating nursing care plans to assess patient care needs and continued progress based on nursing diagnosis and within scope of practice.
- Assist the medical and specialist doctors during clinical procedures, as requested.
- Escalating any change in patient health status, to medical doctors and appropriate clinicians.
- Checking and administering oral and inject-able medications, and observe for any adverse reactions or side effects.
- Nursing assessment, examination and routine patient vital signs observations are clearly documented according to the clinic’s standard operating procedure.
- Ensuring that all completed patient documentation is securely entered into the patients’ medical file; this includes, consent forms, care plans, nursing/consultation notes, fluid balance sheets, discharge summary, risk assessments, medication chart, laboratory results etc.
- Offering support and counselling to patients and their families following a death or major diagnosis like cancer, surgical procedure etc.
- Supporting and/or mentoring other nurses as directed by the Unit Leader.
- Ensuring that medical instruments are properly sterilized and maintains hygiene and cleanliness of the Clinic.
- Updating the monthly medical reports.
- Facilitating referral to the next level hospital or to an outside physician, as required.
- ART/HIV&AIDS CLINIC
- Day-to-day running of the HIV/AIDS clinic at the facility including daily enrollment of all newly identified HIV children, adolescents and adults.
- Working with facility staff and project seconded staff or volunteers to strengthen targeted HIV eligibility screening at all facility entry points and testing children, adolescents and adults eligible for the HIV test.
- Daily review of all HTS services data tools both at facility and from outreaches to track all new HIV positive clients in collaboration with community linkages structures and ensure their enrollment into care and on ART to completion.
- Implementation of the Differentiated Service delivery models for HIV Care and treatment.
- Leading in routine assessment and identification of capacity building and service delivery needs for ensuring quality services across the continuum of the HIV response at the facility.
- Participating in support supervision, mentoring and coaching activities using the Quality Improvement approach in line with the national quality improvement framework.
- Collaboration with supported facility and district staff monitors and supports attainment of HIV Care enrolment, Care & Treatment Performance targets for children, adolescents, adults and key population as per the national guidelines.
- Work with other facility, district and project staff to plan and implement quality improvement activities to improve HIV testing outputs, enrollment into care and on ART, clinical and laboratory services monitoring aimed at improved delivery of high quality HIV continuum of services for infants, children, adolescents and adults.
- Viral load samples collection and sending to the laboratory and interpretation of results to clients /participation in viral load campaign projects.
- follow-up of clients missing appointments.
- Giving information education communication to clients on the health related issues and according to their failure in following any instructions given to them concerning on their treatment.
- Data collection and analysis.
- Daily, weekly and monthly reports writing.
- MOTHER CHILDHOOD HEALTH CLINIC (MCH)
- Working experience in;
- Providing support and advice for women seeking family planning services, including health education, contraceptive Methods options and on-going counselling.
- Planning, Organising and implementing all sexual and reproductive health activities at the facility in liaison with other health care professionals.
- Providing advice, care and support for women during pregnancy and postnatal.
- Examining women during pregnancy, including continually monitoring and assessing during antenatal.
- Ensuring all baseline examinations and assessments are completed (i.e. including routine vital signs, urinalysis, abdominal examination, and foetal heart monitoring) and documented according to standard operating procedure (SOP) per antenatal visit.
- Supporting and educating mothers on malaria prevention and prophylaxis treatment.
- Responsible for implementing any pre-natal or birthing plan in collaboration with the patient and their family.(This includes the patient’s request for birth technique, pain management, visitor access and any cultural / religious considerations).
- Support and run the under 5 clinic services (including vaccinations programme)
- Cold chain system by continually monitoring, maintaining and recording to ensure proper storage of vaccines. well educated on vaccine vial monitor (VVM) quality assurance method.
Education
Advanced Certificate - Monitoring And Evaluation, Data Analysis
GREENLIVING INNOVATION INSTITUTE
Ndola, zambia 01.2024 - 07.2024
DIPLOMA IN REGISTERED NURSING - Nursing Science
LIVINGSTONE COLLEGE OF NURSING AND MIDWIFERY
Livingstone , zambia 01.2018 - 12.2020
Grade 12 Certificate - Secondary Education
DAVID LIVINGSTONE SECONDARY SCHOOL
Livingstone , Zambia 01.2013 - 11.2015
Skills
- Clinical skill
- communication
- critical thinking
- problem solving
- Managerial/Leadership
- Computer literate
- Working knowledge on different versions of utility package of MICROSOFT OFFICE (2003, 2007, 2010, 2013)
- Wps
- Smart care service
- Smart care system
- APACE system
- Madison billing system
- Prudential billing system
- Different kinds of patient management systems
Nrc
274402/71/1
personal details
- Date of Birth: 11/20/96
- Gender: Male
- Nationality: Zambian
- Marital Status: Single
- Religion: Christian
Other Knowledge
Occupational health and safety
References
- Mrs Bukowa, Senior Nursing Officer, Kanyama Sub District, Kanyama Level One Hospital, +260977701883
- Mss Enala Mbao, Zonal Environmental Officer, Kanyama Sub District,+260978413943 or +260964698312
- Mss Nancy Chonya, Facility Incharge, Makeni Salvation Army Clinic, 0973744343
Hobbies and Interests
- Reading
- Playing sports
- Cycling
Other Supporting Certificates
- Case management of childhood illness (Integrated management of childhood illness)
- Gender and sexual and Reproductive health
- Clinical skills caring for Respiratory patients
- Monitoring and Evaluation
- Advanced certificate in Data analysis and Interpretation
Attributes
Im hereby declaring that, the particulars Mentioned above are true, correct and complete to the best of my knowledge and belief, and I bear the responsibility for the correctness of the above-mentioned particulars.
Languages
English
First Language
Bemba
Upper Intermediate
B2
Tonga
Proficient
C2
Nyanja
Proficient
C2
Lozi
Proficient
C2
Luvale
Intermediate
B1
Timeline
Advanced Certificate - Monitoring And Evaluation, Data Analysis
GREENLIVING INNOVATION INSTITUTE
01.2024 - 07.2024
Nurse/Medical Receptionist
Ruth Kaluluma Memorial Hospital
07.2023 - Current
Nurse
Makeni Main Urban Clinic, Ruth Kaluluma Memorial hospital
09.2021 - Current
DIPLOMA IN REGISTERED NURSING - Nursing Science
LIVINGSTONE COLLEGE OF NURSING AND MIDWIFERY
01.2018 - 12.2020
Grade 12 Certificate - Secondary Education
DAVID LIVINGSTONE SECONDARY SCHOOL
01.2013 - 11.2015