Violet Sato
Lusaka
Summary
Have over ten (10) years of work experience in providing supervision and advisory, Performance management, Organizational Development, Training and Development, Policy and Procedures Development, employee welfare, monitoring and Evaluation planning and general office administration. Ability to identify stakeholders/community gate keepers as an entry point. Ability to develop and implement strategic planning processes and organizational performance measures to drive operational improvement. Have expertise in developing and implementing project plans, monitoring and Evaluation. Ability to recruit & train community mobilizers at both provincial and district levels. Ability to conduct KAPS surveys. Ability to develop specific media messaging that is programme related. Able to develop strong advocate strategies. A team player with strong leadership skills and a work ethic and desire to succeed. Proven ability to work productively within tight deadlines and simultaneously manage several projects. Ability to prioritize activities effectively, while ensuring a high level of accuracy and attention to detail. Highly developed interpersonal skills, with proven ability to build effective relationships and communicate with a diverse group of people. Have well-built organizational, forward planning, analytical and strategic thinking skills. Ability to analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals. Ability to handle diverse sources of information in a professional and confidential manner. Have a strong understanding of evaluation research. Proficient in Word, Excel, Power-point and Rics & Fbars UNHCR Statistical packages.
Overview
14
14
years of professional experience
Work History
OFFICE MANAGER
Engineering Institution of Zambia
09.2010 - 08.2014
- Participated in long and short term programme development and planning
- Develop and effectively managed program timelines to ensure timely completion of programme deliverables
- Monitored program activities to ensure quality accuracy of EIZ work outcomes
- Manage and coordinated programmatic meetings
- Facilitates small and large group meetings and trainings
- Provided technical assistance to community based organization
- Developed publications, grant applications, and reports through collaborative writing and editing
- Manage relationships with all engineering firms & units in Zambia
- Participated in EIZ strategic planning activities
- Identity opportunities for funding and promote relationship-building among EIZ and other organizations, agencies and /or individuals
- Develop power point presentations and other materials for use during program related events
- Develop written and online tools for programmatic use including survey and evaluation instruments.
HIV/Aids Workplace Coordinator
CIRDZ
10.2008 - 01.2010
- This role entailed coordinating routine HIV/AIDS awareness activities taken in a timely manner and also that reporting is done on time and regularly
- Major aspects of reporting responsibility included preparations of the various reports on HIV/AIDS workplace activities.
National Registration Officers
Office Commissioner for Refugees
09.2000 - 01.2007
- Maintained the database for Ukwim Refugee Camp using Fbars & Rics UNHCR Statistical package
- Provided feeding figures from the database
- Provided electronic cards to all urban refugees using the database
- Monitored all camp activities of all implementing partners
- Acted as liaison officer between UNHCR, implementing partners and Government
- Developed an individual on-boarding plan for new born babies and new refugee arrivals, including customized on-boarding for Management Staff
- Liaised with regional directors and regional training manager in preparation of training calendar including all internal and external training
- Coordinated monitoring and evaluation of all implementing partners’ activities in line with established schedule
- Prepared monthly reports on all camp activities
- Participated in repatriation of refugees to their countries of origin
- Hosted high delegations of both international and local staff.
Education
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Excellent multi-tasking ability
- Customer Relations
- Data Entry
- Clear oral/written communication
- Billing
- Scheduling and calendar management
- Administrative Support
- Payroll Processing
- Bookkeeping
- Document Management
- Payroll and budgeting
- Clerical Support
- Credit and collections
- Relationship Building
- Mail handling
- Scheduling
- Scheduling Coordination
- Staff Management
- Employee Supervision
- Operations Management
- Human Resources
- Conflict Management
- Staff hiring
- Supply Management
- Administrative Oversight
- Employee Training
- Training and coaching
- Documentation and control
- Policy Implementation
- Workflow Optimization
- Financial Reporting
- Financial Tracking
- Expense Reporting
- Team Supervision
- Staff Training
- Financial Accounting
- Report Preparation
- Event Coordination
- Business Administration
- Meeting planning
- Facility Management
- Database Administration
- Travel Coordination
- Team Bonding
- Workflow Planning
- Documentation expertise
- Policy and procedure modification
- Compliance Monitoring
- Project Management
- Policy Development
- Contract Administration
- Information Protection
- Workforce Management
- Strategic Planning
- Budgetary Planning
- Technical Support
- Contract Negotiations
- Budgeting expertise
- Performance Improvement
- Report Writing
- Regulatory Compliance
- Budget Administration
- Proposal Writing
- Presentation Design
- DBMS
- Computer Skills
- Scheduling and Coordinating
- MS Office
- Decision-Making
- Customer Relationship Management
- Problem Resolution
- Teamwork and Collaboration
- Good Judgment
- Documentation And Reporting
- Professional and Courteous
- Team Leadership
- Managing Operations and Efficiency
- Administration and Reporting
- Schedule Management
- Work Planning and Prioritization
- Hiring and Training
- Task Delegation
- Onboarding and Orientation
- Negotiation and Conflict Resolution
- Interpersonal Relations
- Financial Management
- Team Development
- Training and Development
- Employee Coaching and Mentoring
- Human Resources Management
- Shift Scheduling
- Performance reviewing
Personal Information
- Date of Birth: 05/30/75
- Gender: Female
- Nationality: Zambian
References
- Mangala Kabosha, Senior Registration Officer, Office of Commissioner for Refugees, +260977772097
- Emmanuel Chanda, EIZ Inspector, +0977852256
- Dr Iris Mwanza, CIDRZ, +26096680075
Hobbies and Interests
Reading and exercise
Timeline
OFFICE MANAGER
Engineering Institution of Zambia
09.2010 - 08.2014
HIV/Aids Workplace Coordinator
CIRDZ
10.2008 - 01.2010
National Registration Officers
Office Commissioner for Refugees
09.2000 - 01.2007
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