Wezi Mwale Kasongo

• Supervised team of 8 employees and provided training focused on maximizing overall performance.
• Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
• Created a positive work environment through open communication channels and fostering teamwork among staff members.
• Streamlined dispatch operations by implementing efficient scheduling and routing strategies.
• Assisted in resolving conflicts between drivers or customers when necessary, employing diplomacy skills and ensuring the best possible outcomes for all parties involved.
• Directed dispatching, routing, and tracking of 7 fleet vehicles.
• Reviewed standard operating procedures periodically, making recommendations for improvements based on industry best practices.
• Improved customer satisfaction, maintaining timely communication with drivers and clients regarding updates or changes in delivery status.
• Optimized routes through careful planning, realizing cost savings for the company.
• Fuel tracking and Management.
• Saturation, and Fleet utilization daily reports.
• Transport coordination.
• Ensuring P.O.Ds are submitted timely by drivers.

• Coordinated with warehouse staff to ensure efficient loading of trucks, enabling timely departures for scheduled routes.
• Liaised frequently with customers via phone or email to provide updates on order status or address any concerns they may have had.
• Collaborated with other departments to improve overall logistics performance, streamlining processes across the organization.
• Maintained accurate records of dispatch activities, ensuring timely delivery of goods and services.

Occupational Health & Safety Officer

• Infection prevention and control.
• Formulation of Standard Operation Procedures.
• Made sure all fire fighting equipment are serviced and in working condition.
• Conducted inspection to eliminate all accident causing hazards.
• Accident investigation & put remediation measures.
• Conducted toolbox meetings with staff to emphasize on safety in work place.
• Conducting fire fighting drills with employees.
• Made sure the company is in compliance with all safety regulations as required by the laws of Zambia.

• Coordinating nutritional related activities with the Ministry of Health and other stakeholders at ward level in Chongwe District.
• Delivering monthly nutritional lessons to volunteers in the community who in turn deliver to the households in their communities.
• Responsible for monitoring and supervision of four health facilities namely Katoba, Nchute, Nachitete, Palabana Main, Palabana Childrens Village and Mikango Rural Health Center.
• Training volunteers in the Scaling Up Nutrition Model.
• Compiling and writing nutritional field-based reports on a monthly basis and submission to the District Nutritionist.
• Conducting cooking demonstrations with volunteers to show them on how to prepare nutritious meals for their children from 6-23 months using locally available foods in the community.
• Trained in (MAIYCN) Maternal Infant Young Child Nutrition.
• Trained in (IMAM) Integrated Management of Severe Acute Malnutrition.
• Trained in the Scaling Up Nutrition Model.
• Representing the organization at Ward level and District level on Nutrition related activities.
• Conducting (GMP) growth monitoring and promotion (Under-five Clinic).