Wilfred Mwape
Lusaka
Summary
Dynamic automotive mechanic with proven expertise at Zambia Electricity Supply Corporation Limited, skilled in diagnostic testing and component replacement. Recognized for enhancing workshop efficiency and fostering strong customer relationships through effective communication and problem-solving. Committed to safety and delivering high-quality service, contributing to overall operational success.
Overview
10
10
years of professional experience
Work History
Store Technician
Haosail Machinery Zambia Limited
02.2025 - Current
- Developed strong relationships with suppliers to ensure timely delivery of products and secure favorable pricing agreements.
- Completed daily tasks efficiently, including stocking shelves, updating displays, and managing cash registers accurately.
- Maintained a clean and organized store environment for optimal product presentation and customer experience.
- Organized merchandise displays strategically to increase visibility of key items and boost overall sales performance.
- Stayed updated on industry trends and new products to better assist customers in making informed purchasing decisions.
Automotive Mechanic
Zambia Electricity Supply Corporation Limited
11.2020 - 03.2024
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Test drove vehicles to determine problems and test repairs.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Inspected and tested equipment to locate worn and damaged parts.
- Followed established safety procedures and techniques when working under lifted vehicles.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Changed vehicle oil and replaced filter.
- Increased workshop efficiency by maintaining a clean and organized workspace.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
Automotive Mechanic
Trust Car Services
04.2015 - 10.2018
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Test drove vehicles to determine problems and test repairs.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Inspected and tested equipment to locate worn and damaged parts.
- Consulted manuals, technical documentation, and repair tree charts for further information prior to conducting fixes.
- Completed customer orders and warranty services according to manufacturer specifications.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Contributed to revenue growth through upselling appropriate additional services based on vehicle needs.
- Facilitated smooth communication between service advisors, clients, and the mechanic team to ensure complete understanding of vehicle needs and expectations during the repair process.
Education
Certificate - Automotive Mechanic
Kabwe Institute Of Technology
Kabwe09.2012
Skills
- Leadership qualities
- Communication
- Customer service
- Mechanical skills
- Safety requirements
- Diagnostic testing
- Component replacement
- Service documentation
- Teamwork and collaboration
- Friendly and helpful
- Problem-solving
Languages
English
Elementary (A2)
Timeline
Store Technician
Haosail Machinery Zambia Limited
02.2025 - Current
Automotive Mechanic
Zambia Electricity Supply Corporation Limited
11.2020 - 03.2024
Automotive Mechanic
Trust Car Services
04.2015 - 10.2018
Certificate - Automotive Mechanic
Kabwe Institute Of Technology
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