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Highly adaptable and disciplined professional with exceptional communication skills and a strong foundation in computer literacy. Demonstrates a proven ability to build customer relationships, effectively manage market positioning, and implement mobile marketing strategies. Known for being a fast learner and goal-oriented individual, capable of excelling in challenging roles that enhance personal growth. Expertise includes customer segmentation, content scheduling, and collecting valuable customer feedback to drive business success.

I am a member of the Zambia Institute of Chartered Accountants (ZICA) and the Zambia Institute of Marketing with experience gained from Workers Compensation Fund Control Board, World Bicycle Relief and Thofu Diagnostics Zambia Limited . Have in financial analysis and reporting. am accomplished in identifying weaknesses in design, implementation and operation of systems and making value adding recommendations, training and motivating team members to produce work and reports that demonstrate vigilant analysis of truth and fairness of information available. I have good working relationships with supervisors and subordinates who have never had reservations on competence levels in their performance assessments.

Sales Executive Personal summary A highly motivated, confident individual with exceptional multi- tasking capabilities and more than able to create that all important first impression with customers as a sales executive or retail, and has a genuine passion for delivering exceptional service to customers which can prove abilities belongs to executive. Hardworking with excellent attendance and punctuality records who can work equally well alone or as part of a team. Can communicate effectively with people from diverse backgrounds and would be an asset to any employer who respects loyalty and responsibility. Keen to find a challenging position within an ambitious employer where I will be able to continue to increase my sales executive(retail) experience & develop my abilities Seasoned Sales Representative with over 90 years of success in business-to-business and business-to-consumer sales within Outfit and AUTO industries. Proven track record in exceeding sales goals, growing business, and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.

Dynamic professional with extensive experience in the food/ service industry. Expertise in wine and food pairings.
Excels in fast paced customer service environment. Proven track record in delivering exceptional service and fostering team collaboration. Skilled in managing customer satisfaction, and adapting to dynamic situations. Known for reliability, flexibility, and ability to work peacefully with others.
Proven ability to create memorable guest experiences and maintain well-organized area. Reliable team player and adaptable to changing needs, showcasing skills in customer interaction.

To work in an establishment where my administrative and organizational skills will be maximally utilized. As a dedicated individual who is service driven, I manage pressure effectively and have the ability to deliver outstanding results. I am professionally open to new ideas, willing to learn new things. I have a lot to offer to contribute to the development of a challenging and motivating organization by exceeding today’s dynamic and innovative set of business and technical challenges in order to meet tomorrow’s expectations through professionalism, hard work, dedication, integrity and adequate training for career growth and development. All of my experiences have involved working within a team based group involving organization, planning, commitment and co-ordination.

William Sakala

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BACHELOR OF SCIENCE - COMPUTER SCIENCE, MAJOR COMPUTER SYSTEMS ENGINEERING

GRADE 12 -

GRADE 7 & 9 -

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BACHELOR OF SCIENCE - COMPUTER SCIENCE, MAJOR COMPUTER SYSTEMS ENGINEERING

GRADE 12 -

GRADE 7 & 9 -

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