Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kumoyo Mulasikwanda

Lusaka

Summary

I am a conscientious, forward-looking, dynamic, and results-driven professional with experience in business and marketing development. I am adept at anticipating market trends and driving strategic initiatives to achieve business growth. I am able to demonstrate passion for human resource (HR) management and development, with a track record of encouraging a positive work culture and nurturing talent within the organization. Proven ability to lead cross-functional teams, develop innovative strategies, and deliver exceptional results in fast-paced environments. I am seeking opportunities to leverage my expertise in business development, marketing, and HR to drive organizational success and growth. I am able to withstand stress and adapt quickly to the different situations at hand. I enjoy learning about different cultures. I am keen on adventure and travelling. I am dependable and dedicated to my obligations.

Overview

10
10
years of professional experience

Work History

Operations Assistant

Unifi Credit Zambia
Lusaka
05.2016 - Current
  • Lead a productive environment that fosters team-building hard work and diligence
  • Marketing through identification of target market
  • Guiding and disseminating information on matters relating to Credit Reference Bureau (CRB)
  • Ensuring risk is minimized by implementing risk management strategies
  • Ensuring high levels of customer services
  • Establish areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
  • Maintain relationship with customers and stakeholders
  • Ability to multitask and execute assigned tasks
  • Assess local market condition and identify current and prospective sales opportunities

Operations Assistant

Unity Finance
Lusaka
08.2014 - 05.2016
  • Ensuring all clients that are behind ni payment are followed and kept track of
  • Creating payment plans for clients
  • Issuing demand letters.

Education

Bachelors Degree in Business Administration -

University of Lusaka (UNILUS)
04.2024

Diploma in Human Resources Management -

Zambia Insurance Business College Trust (ZIBCT)
06.2012

Secondary School Certificate -

Njase Girls Secondary School-Choma
12.2010

Skills

  • Basic computer knowledge in Microsoft Suite (Excel, Word and Power Point) Ability to process loans and CRB knowledge
  • Good analytical and communication skills
  • Self-motivated
  • Ability to work under pressure
  • Ability to work in multicultural settings
  • Uphold high values of professionalism and honesty
  • Able to work with minimal supervision
  • Managerial skills

References

Mr. Wantemwa Simutenda, +260 977 254 983, wantemwa@tmbadvocates.com

Timeline

Operations Assistant

Unifi Credit Zambia
05.2016 - Current

Operations Assistant

Unity Finance
08.2014 - 05.2016

Bachelors Degree in Business Administration -

University of Lusaka (UNILUS)

Diploma in Human Resources Management -

Zambia Insurance Business College Trust (ZIBCT)

Secondary School Certificate -

Njase Girls Secondary School-Choma
Kumoyo Mulasikwanda