Summary
Overview
Work History
Education
Skills
References
Interests
Languages
Timeline
SeniorSoftwareEngineer
Wilson (Kalefya) Mwanza

Wilson (Kalefya) Mwanza

Lusaka

Summary

Vision: To contribute to the value of the organization by providing accurate and timely information and maximum utilization for the available resources. CAREER OBJECTIVE To find a challenging position to meet my competencies, capabilities, skills, education and experience. Seeking a position to utilize my skills and abilities in an industry that offers professional growth while being resourceful, innovative and flexible. Able to work in Teams and Independently. Excellent written and Verbal communication. Able to work with minimal supervision. Excellent Analytical and Decision Making abilities. Computer Literate: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Internet etc. Self-Motivation Creative

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

22
22
years of professional experience

Work History

Duty Officer

Zambia Airports Corporation Ltd
04.2022 - Current
  • My prime responsibility is to make both arrival and departure procedures at airport safe and on-time, while adhering to strict safety principles and quality policies guaranteed by our Safety Management System Certification, ISO 9001:2015
  • Planning for the shift and ensuring optimal usage of allocated resources;
  • Coordinate with various departments and sections (Sita, IT, Immigration, Police, DEC, Protocol, Port Health, Wildlife etc.) to ensure smooth operations;
  • Ensure all staff adhere to SOPs & policies;
  • Handling and solving customer complaints efficiently and effectively;
  • Timely submission and documenting of monthly reports;
  • Report incidents and accidents in Q-pulse;
  • Ensure Pre-flight briefings and post-flight debriefs are conducted with both client airlines reps and staff;
  • Generate equipment and manpower status report;
  • Disseminate information and updates to all staff, stakeholders etc
  • Conduct Performance Management System (PMS) and facilitate one-on-one process for subordinates.

Load controller

Zambia Airports Corporation Ltd
01.2013 - 01.2021
  • Calculate weight & balance for all fleets trained on;
  • Supervise and give instructions to the loading supervisor on how the aircraft must be loaded;
  • Monitor flights and update various stakeholders with information pertaining to different flights;
  • Coordinate activities with cargo agents, Check-in supervisors, CLC etc., and to send post-flight departure messages to other stations.

Porter

Zambia Airports Corporation Ltd
01.2010 - 01.2012
  • To unload and load aircraft in accordance with the loading instruction;
  • Adherence to unloading/loading sequence;
  • To perform baggage reconciliation, baggage sorting and general baggage handling.

Sales & Marketing Assistant

01.2006 - 01.2006
  • To market and advertise company products;
  • Monitoring sales, handle customer complaints, collect data and customer feedback for various products and perform marketing research.

Laundry Assistant

Pamodzi Hotel
01.2002 - 01.2005
  • Collecting and delivering orders for clients within the hotel, and communicating with clients outside the hotel on their orders.

Education

Bachelor of Business Administration -

University of Lusaka
01.2020

Mirror Publishers Online Advanced Cert. Project Management -

01.2020

GCE Certificate Upgrade -

Munali Boys Secondary Sch
01.2017

ABMA - Certificate -

Evelyn Hone College
01.2012

GCE -

Olympia Park High
01.2011

Grade Twelve (12) -

Chassa Secondary School
01.1997

Skills

  • ADDITIONAL INFORMATION:
  • Trainings/ Workshops Attended
  • Underwent weight and balance - ( Kenya Airways, Ethiopian Airlines, South African Airways, Rwandair, Angolan airlines, Air Namibia, Malawian Airlines, Martinair/ KLM, Qatar Airways etc)
  • Safety Management System Awareness
  • Performance Management System
  • Wellness Champion Training
  • AVSEC Awareness
  • Safety Awareness
  • Human Factors Awareness
  • Dangerous Goods Regulations
  • Document Assessment and Verification
  • Passenger Handling & Customer Care
  • Safety Champion
  • Customer Experience Training
  • LANGUAGES:
  • Language
  • Level
  • English
  • Good
  • Nyanja
  • Bemba
  • Fluent
  • ATTRIBUTES:
  • Hard working, punctual, reliable and a goal getter
  • Analytical skills, Interpersonal skills, leadership skills, conceptual skills & technical skills

References

REFEREES: Mr. Victor Mulusa Mrs. Harriet Angetile Nakazwe Mr. Undi Phiri School of Business HoD Airport Manager- KKIA Marketing Lecturer University of Lusaka Zambia Airport Corporation Ltd University of Lusaka P O Box 36711 P O Box 30175 P O Box 36711 Lusaka Lusaka Lusaka Phone: +260 977 786329 Phone: +260 977 478 202 Phone: +260 977 322 217 Email: victormulusa6@gmail.com Email: harriet.nakazwe@zacl.aero Email: phiri.undi@yahoo.com September, 2023.

Interests

C/o Zambia Airports Corporation Ltd Kenneth Kaunda International Airport, INTERESTS: , To obtain a Master’s Degree in Business Administration or International Relations/ Development Studies/ Project Management/ Public Administration/ Economics. To work anywhere in the world other than home country. Activist of fight against HIV/AIDS, and Non-communicable diseases. Environmental conservation & farming. Entrepreneurship.

Languages

English
Proficient
C2

Timeline

Duty Officer

Zambia Airports Corporation Ltd
04.2022 - Current

Load controller

Zambia Airports Corporation Ltd
01.2013 - 01.2021

Porter

Zambia Airports Corporation Ltd
01.2010 - 01.2012

Sales & Marketing Assistant

01.2006 - 01.2006

Laundry Assistant

Pamodzi Hotel
01.2002 - 01.2005

Bachelor of Business Administration -

University of Lusaka

Mirror Publishers Online Advanced Cert. Project Management -

GCE Certificate Upgrade -

Munali Boys Secondary Sch

ABMA - Certificate -

Evelyn Hone College

GCE -

Olympia Park High

Grade Twelve (12) -

Chassa Secondary School
Wilson (Kalefya) Mwanza