Wilson M Chiwele
Lusaka
Summary
Dynamic retail sales associate with proven expertise at Kamwala Market, excelling in point-of-sale operations and effective communication. Recognized for enhancing customer satisfaction through exceptional service and visual merchandising. Adept at problem-solving and training new staff, contributing to a vibrant shopping experience and increased sales visibility.
Highly skilled Retail Sales Associate with comprehensive experience in customer service, product knowledge, and visual merchandising. Notable strengths include strong communication skills, problem-solving abilities, and adaptability to changing retail environments. Proven track record of driving sales through effective customer engagement and satisfaction.
Energetic Retail Sales Associate Worker known for high productivity and efficient task completion. Specialize in customer engagement, product knowledge, and inventory management. Excel at communication, adaptability, and teamwork to enhance store performance and customer satisfaction.
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Overview
3
3
years of professional experience
2023
2023
years of post-secondary education
1
1
Certification
Work History
Retail Sales Associate Worker
Kamwala market
Lusaka, Zambia
12.2023 - 12.2025
- Assisted customers with product selection and provided exceptional service.
- Maintained organized merchandise displays to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems.
- Handled customer inquiries and resolved issues promptly and professionally.
- Participated in promotional activities to boost store visibility and sales.
- Trained new associates on store policies and customer service techniques.
- Assisted customers in selecting items that best suited their needs.
Retail Sales Associate
Kamwala market
Lusaka, Zambia
01.2023 - 12.2025
- Assisted customers in selecting products and answering questions.
- Maintained cleanliness and organization of sales floor displays.
- Operated cash register and processed customer transactions efficiently.
Education
Kankonshi Secondary School
Kitwe , Zambia Skills
- Point-of-sale operation
- Visual merchandising
- Inventory management
- Problem solving
- Product knowledge
- Effective communication
- Time management
- Attention to detail
Certification
- Am a Zambian citizen holding a NRC a green national registration card and holding a license no:50666783
Languages
English
First Language
English
Advanced (C1)
C1
Accomplishments
- The most disciplined person
- Clean and tidy
- Most advanced and kind leader
Affiliations
- A Baker
- Part time Footballer
- A helper
References
References available upon request.
Timeline
Retail Sales Associate Worker
Kamwala market
12.2023 - 12.2025
Retail Sales Associate
Kamwala market
01.2023 - 12.2025
Kankonshi Secondary School