WISDOM BANDA
Chelstone, Lusaka
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Fuel Inspector
SIS INSPECTIONS
09.2015 - Current
- Verified temperature in cargo hold area to maintain proper transport of freight with minimal risk of damage.
- Used handheld computers to remotely perform [Type] vehicle inspections.
- Prepared detailed reports on information gathered during inspections and disseminated findings to stakeholders.
- Enforced compliance with safety requirements and protective gear while handling hazardous materials.
- Documented shipment details to provide information regarding cargo contents, handling measures and incidents to internal teams, regulatory representatives or clients.
- Utilized vessel knowledge and industry best practices to verify vessel capacity, cargo weight and volume of stored liquids and complete accurate assessments.
WAITER
BELUGA(CAVIAR GROUP OF RESTAURANTS)
11.2013 - 02.2015
- Inspected dishes and utensils for cleanliness.
- Checked guests' identification before serving alcoholic beverages.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Waiter
STEPANIES RESTAURANT
01.2013 - 10.2013
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Education
Bachelor of Science - ENERGY AND TECNOLOGY MANAGEMENT
CAVENDISH UNIVERSITY
LUSAKA,ZAMBIA10.2023
Skills
- Data Entry
- Good Telephone Etiquette
- Critical Thinking
- [Type] Software Proficiency
- Organization and Time Management
- Multitasking Abilities
- Cash Handling
- Guest Relations
- Upselling Techniques
- Food and Beverage Pairings
- Sales Techniques
Languages
English
Native language
Swahili
Intermediate
B1
Timeline
Fuel Inspector
SIS INSPECTIONS
09.2015 - Current
WAITER
BELUGA(CAVIAR GROUP OF RESTAURANTS)
11.2013 - 02.2015
Waiter
STEPANIES RESTAURANT
01.2013 - 10.2013
Bachelor of Science - ENERGY AND TECNOLOGY MANAGEMENT
CAVENDISH UNIVERSITY
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