Shop Coordinator
Bengabet
04.2024 - Current
- Achievements
- Shop Coordinator (Progressed from Cashier → Supervisor → Coordinator)
- Key responsibilities
- Manage day-to-day shop operations, ensuring smooth workflow, accurate transactions, and high service standards.
- Lead customer service delivery, resolve complaints, and maintain positive client relationships.
- Oversee administrative functions including cash management, record-keeping, reporting, and stock monitoring.
- Coordinate team schedules, support staff performance, and foster a collaborative work environment.
- Ensure compliance with company procedures, financial controls, and operational policies.
- Apply strong ICT and data-management skills to update records, track sales, and maintain accurate digital documentation.