Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Zipporah Ngwenya

Lusaka

Summary

Experienced Housekeeper skilled in room cleaning and food safety compliance. Maintains cleanliness while fostering positive guest experiences. Offers a strong background in housekeeping and childcare supervision, ensuring a safe, nurturing environment for children and a welcoming atmosphere for guests.

Overview

1
1
Language
1
1
Certification
9
9
years of professional experience

Work History

Housekeeper

Promaid Cleaning Service Ltd
Lusaka
08.2025 - 06.2026
  • Cleaned guest rooms and common areas to maintain a welcoming environment.
  • Inspected cleaning supplies and equipment for proper functioning and availability.
  • Reported maintenance issues to ensure timely resolution and comfort for guests.
  • Provided attentive care for children in a nurturing environment.
  • Prepared healthy meals and snacks according to dietary needs of the children.

Cook

SUNBIRD
Lusaka
12.2023 - 11.2024
  • Prepared diverse menu items following recipes and presentation standards.
  • Ensured compliance with food safety regulations and hygiene practices.
  • Collaborated with team members to streamline kitchen processes and improve workflow.
  • Assisted in inventory management and ingredient ordering to support timely meal preparation.
  • Operated kitchen equipment safely, including ovens, grills, and fryers.
  • Maintained cleanliness and organization of kitchen and food storage areas to ensure smooth operations.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.

Security Officer

ARM SECURE
LIVINGSTONE
01.2017 - 10.2020
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Conducted regular patrols to detect and prevent unauthorized access.
  • Monitored premises to ensure safety and security for all personnel.
  • Inspected buildings and secured personnel by implementing safety protocols through thorough inspections and property patrols.
  • Maintained surveillance equipment, ensuring operational readiness for effective monitoring.
  • Responded swiftly to alarms and incidents, coordinating with local authorities.
  • Collaborated with team members to enhance security measures, fostering a safer environment.
  • Documented daily activities and incidents in detailed reports for management review.

Education

GED -

Chelston Youth Center
Lusaka,Zambia
12-2023

High School Diploma -

Linda High School
Livingstone,Zambia
12-2010

Skills

  • Room cleaning
  • Commercial cleaning
  • Cleaning bathrooms
  • Food safety compliance
  • Safe food storage
  • Kitchen organization
  • Inventory management
  • Stock maintenance
  • Equipment maintenance
  • Customer service
  • Customer relationship management
  • Team collaboration
  • Time management
  • Attention to detail
  • Multilingual proficiency

Languages

English
Intermediate (B1)
B1

Certification

  • Certificate in General Hospitality Issued by Chelston Youth Center in 2023.

Timeline

Housekeeper

Promaid Cleaning Service Ltd
08.2025 - 06.2026

Cook

SUNBIRD
12.2023 - 11.2024

Security Officer

ARM SECURE
01.2017 - 10.2020

GED -

Chelston Youth Center

High School Diploma -

Linda High School
Zipporah Ngwenya