Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
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ANTHONY K. SIMUKONDA

Lusaka,Lusaka

Summary

Dynamic ICT Infrastructure Engineer with proven expertise at ZESCO Ltd in Microsoft 365 management and Active Directory administration. Adept at problem analysis and solution development, driving enhanced security and operational efficiency. Recognized for effective collaboration and team leadership, delivering impactful results in complex environments.

Overview

11
11
years of professional experience
1
1
Certification

Work History

ICT Infrastructure Engineer

ZESCO Ltd
Lusaka
06.2021 - Current
  • Proficient Microsoft Cloud Engineer with expertise in Microsoft 365 Administration, including SharePoint, Exchange Online, and Teams Administration.
  • Skilled Configuration Manager and Active Directory Domain Services Administrator, ensuring robust security and efficient user management.
  • Experienced in Microsoft Entra ID and Intune Administration, driving seamless identity and device management solutions.
  • Competent in Microsoft Defender XDR and Sentinel Administration, enhancing organizational security through advanced threat detection and response.
  • Effective collaboration with internal and external stakeholders to optimize ICT infrastructure and achieve organizational goals.
  • Hands-on experience in Microsoft DevOps and GitHub Enterprise Administration, streamlining development processes and improving operational efficiency.
  • Comprehensive Microsoft Services Hub and Billing Management experience, ensuring strategic cost management and resource allocation.

Data Center Engineer

ZESCO Limited
Lusaka
11.2018 - 06.2021
  • Certified Microsoft Cloud Engineer with expertise in Configuration Management and Administration of Microsoft SharePoint (On-Premise & Online) and Microsoft Exchange (On-Premise & Online).
  • Proficient in Active Directory Domain Services and Azure AD Administration, ensuring robust identity and access management.
  • Skilled Microsoft 365 Administrator with hands-on experience in Teams Administration and Virtual Machine Manager management.
  • Experienced in Server Hardware Maintenance and Virtual Machine Network Administration for optimal performance and reliability.
  • Strong collaborator, adept at engaging with internal teams and external partners to drive project success.

ICT Technician

ZESCO Limited
Kitwe, Copperbelt
04.2014 - 11.2018
  • Delivered exceptional IT Helpdesk Support, ensuring rapid resolution of user issues and enhanced client satisfaction.
  • Executed Network Configuration and Maintenance to optimize performance and connectivity.
  • Conducted efficient Computer Hardware Maintenance, maximizing system reliability and longevity.
  • Managed Peripheral Hardware Maintenance to ensure seamless device integration and functionality.
  • Oversaw Software Application Installation and Maintenance, ensuring up-to-date and secure software environments.
  • Provided proactive Remote User Assistance, enhancing support accessibility and efficiency.
  • Expertly handled Operating System Installation and Configuration, ensuring robust system performance and user readiness.

Education

Bachelor of Engineering - Software Engineering

DMI-ST. Eugene University
Lusaka
12.2012

General Secondary School Certificate -

Sathya Sai Schools
Ndola, Copperbelt
12.2000

Skills

  • Problem analysis and solution development
  • Communication skills
  • Time management
  • Workload prioritization
  • Research implementation
  • Microsoft Active Directory administration
  • Microsoft 365 management
  • Network administration
  • Server management
  • Vendor relations
  • Team leadership
  • Capacity planning

Certification

  • MCSA, MS Certified Technology Specialist Windows Server 2008
  • Microsoft Certified: Azure Fundamentals
  • MS Certified Security, Compliance, and Identity Fundamentals
  • Microsoft Certified: Security Operations Analyst Associate
  • Certified PCI DSS (Payment Card Industry Data Security Standard)
  • Certified GSDC Generative AI in Cybersecurity

Languages

Proficient in written as well as spoken English.

References

  • Tolulope, Ankinsola, tankinsola@microsoft.com, 353 87 3623 8959, Microsoft Corporation
  • Mourad, Shkour, mshkour@microsoft.com, 962 7 7002 7000, Microsoft Corporation
  • Faith, Banda, bandafn@zra.org.zm, 260979402834, Zambia Revenue Authority

Timeline

ICT Infrastructure Engineer

ZESCO Ltd
06.2021 - Current

Data Center Engineer

ZESCO Limited
11.2018 - 06.2021

ICT Technician

ZESCO Limited
04.2014 - 11.2018

Bachelor of Engineering - Software Engineering

DMI-ST. Eugene University

General Secondary School Certificate -

Sathya Sai Schools
ANTHONY K. SIMUKONDA