Mutinta Mweetwa
Lusaka,Zambia
Summary
Creative IT Engineer practiced at finding novel solutions to diverse technical problems. Comfortable maintaining and repairing wide-ranging systems. Skilled at both initial design planning and legacy asset maintenance. Expert at full IT lifecycle concerns on small or large scale.
Overview
14
14
years of professional experience
1
1
Certification
Work History
ICT Infrastructure Engineer
ZESCO
Lusaka, Zambia
08.2014 - Current
- Design network configurations incorporating hardware from multiple providers, harmonizing and securing multi-vendor frameworks during installation and beyond.
- Provide technical support in root cause failure analysis for the integrated monitoring system.
- Offer technical assistance to Integrated monitoring systems that provide enhanced operations and security for Transmission operations substations, Power Generation stations, and ZESCO security systems.
- Complete scheduled services and installations, preventive maintenance, and calibration for the integrated monitoring system.
- Schedule and coordinate software updates and hardware replacements.
- Maintain data asset register of hardware and software for expenditure accuracy for the department.
- Perform troubleshooting duties and provided server management expertise via remote and in-person interactions.
- Oversaw testing, documentation and end-user training for technology updates.
- Utilize routine preventive measures by maintaining security software and firewalls for the system.
- Provide technical guidance for system development and troubleshooting.
- Verify stability, security and scalability of system architecture.
- Define technical integration strategy and developed integration plans.
- Handled troubleshooting tasks for Local Area Networks and Wide Area Networks to reduce network connectivity problems.
- Excellent communication skills, both verbal and written.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
Information Technology Support Officer
Quick Edge Zambia Limited
Lusaka, Zambia
06.2010 - 01.2011
- Provide Help Desk Information Technology services.
- Maintaining customer database and billing buckets for internet bandwidth services.
- Configuring and troubleshooting Networking equipment.
- Monitoring Core Network for efficient operation of the entire network.
Education
Bachelor of Science - BSc in Information System And Networking
GreenWich University
England12.2019
Diploma in Information System And Programming - Information System
National Institute of Public Administration (NIPA)
Lusaka, Zambia12.2008
Skills
- Remote Support
- Troubleshooting and Diagnosis
- System Updates
- System and Network Technical Support
- Design Support
- Network security
- Software Configuration
- System Design
- Cybersecurity
- Network implementation and design
- Remote support
- Network infrastructure administration
- Switches and routers
- Technical Analysis
References
Mr. John Njaya
Senior Engineer - IMS ZESCO
Contact no: +260 977 7213445
Lusaka.
Mr. Micheal Sakala
Energy Lead at WWF Zambia
Contact: +260 966 473530
Lusaka.
Ms Agness Munyeka
Customer Service ZANACO
contact: +260 969 304142
Lusaka
Interests
Listening to music, traveling, watching movies and writing
Certification
- Cisco Certified Network Associate (CCNA)
Timeline
ICT Infrastructure Engineer
ZESCO
08.2014 - Current
Information Technology Support Officer
Quick Edge Zambia Limited
06.2010 - 01.2011
Bachelor of Science - BSc in Information System And Networking
GreenWich University
Diploma in Information System And Programming - Information System
National Institute of Public Administration (NIPA)
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