Aretha Hanakaamba
Librarian/Records officer
Mwense,Zambia
Summary
Diligent and resourceful individual seeking to leverage strong organizational skills and attention to detail in Records Management Assistant role. Proficient in Records management and document control, coupled with excellent communication and problem-solving abilities. Committed to enhancing record-keeping processes to ensure seamless information retrieval and compliance.
Overview
1824
1824
years of professional experience
4
4
years of post-secondary education
Work history
Assistant librarian
Mwense Trades Training Institute
Mwense, Zambia
07.2019 - Current
- Upheld strict silence rules within the library premises, creating a conducive reading environment.
- Formulated effective strategies to attract more members towards the library services.
- By arranging seminars and workshops, promoted reading culture amongst patrons.
- Conducted orientation programmes for new members familiarising them with library layout.
- Handled customer queries effectively to improve overall user experience.
- Managed book cataloguing and classification tasks, facilitating easy accessibility.
- Processed new library acquisitions
- Checked in and out books and scanned library cards.
- Collected and processed fines on overdue library materials.
Human Resource Officer-Acting
Mwense Trades Training Institute
Mwense, Zambia
10.202 - 01.2025
- Handled sensitive information with discretion and professionalism.
- Collaborated with colleagues for effective teamwork.
- Increased operational efficiency by streamlining administrative processes.
- Maintained strict confidentiality through careful and correct storage of case documents, in line with internal policies.
- Managed grievance handling procedures efficiently, reducing instances of internal conflict.
- Streamlined payroll management process, ensuring timely payment cycles for all employees.
- Handled contract negotiations with labour unions, safeguarding interests of both parties involved.
Education
Bachelor of Art With Library And Information Science
University of Zambia
Zambia 06.2011 - 06.2015
Skills
- Record retrieval techniques
- Information confidentiality
- Information lifecycle understanding
- Document indexing
- Creating filing systems
- Information processing
- Resourcefulness
- Document labelling
Languages
English
Upper intermediate
Tonga
Elementary
Timeline
Assistant librarian
Mwense Trades Training Institute
07.2019 - Current
Bachelor of Art With Library And Information Science
University of Zambia
06.2011 - 06.2015
Human Resource Officer-Acting
Mwense Trades Training Institute
10.202 - 01.2025
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