Bertha Mwamba
Lusaka,Zambia
Summary
Human Resource Management officer with experience in supervision, recruitment, and employee relations. Demonstrated ability to handle disciplinary actions and terminations while ensuring compliance with organizational policies. Conducted interviews with health workers and patients, compiling detailed reports that informed management decisions. Proficient in MS Word, MS Excel, and internet research, facilitating effective communication and documentation processes.
Overview
17
17
years of professional experience
Work History
Human Resource Management officer
Ministry of Education
, Zambia
05.2018 - 07.2024
- Supervision, recruiting, hiring, disciplinary, termination, leave days calculations, advising on all cases relating to employer-employee relationship.
Researcher Assistant
World Bank/UNZA
09.2014 - 11.2014
- Interviewing patients, and Health workers in rural Health Centres and writing of summary reports.
Office Secretary/ Personal Assistant to the Head of Commercial Attaché
Egyptian Embassy – Commercial Office
Lusaka, Zambia
05.2013 - 08.2014
- Preparation of documents such as Note Vebales, collecting trade statistics between Zambia and Egypt and do evaluation, attending meetings, attending to inquiries, and calculating of VAT claims for diplomats.
Personal Assistant
Betam Chambers
01.2013 - 05.2013
- Preparation of documents, court fillings, registration of companies for clients, research on property and placement of caveats.
Front Office Operator
Hotel Diamondacres
06.2012 - 11.2012
- Selling of rooms, event bookings and attending to inquiries.
Corporate Secretary
Apamwamba Investment
07.2011 - 12.2011
- Preparation of documents, and attending to inquiries.
Programme Assistant for Doctor of Business Administration
University of Zambia/Binary University
01.2011 - 06.2011
- Giving out offer letters, preparation of documents and attending to inquiries.
Enumerator
Central Statistical Agency
, Zambia
10.2010 - 11.2010
- Collecting Household data.
Legal Assistant
Tembo, Ngulube & Associates
07.2007 - 12.2007
- Court filling, receipt of payments, payment of salaries, conducting research at Ministry of Lands on property before facilitation of sale. Drafting of legal documents.
Education
BA - Public Administration and Development Studies
University of Zambia
12.2017
Certificate - Monitoring and Evaluation
University of Zambia
01.2016
Certificate - Front Office Operations
Lusaka Business and Technical College
01.2012
Diploma - Law
National Institute of Public Administration
01.2008
Grade Twelve School Certificate -
Mansa Secondary School
01.2003
Skills
- Computer literacy
- MS Word
- MS Excel
- Internet
Personal Information
Date of Birth: 05/27/86
References
- Grace Kandeke Sinkolongo, Provincial Education Officer, Ministry of Education, nakazwegk@yahoo.com, +260 977765417
- Mr. Mwangala Simunyeu, Director – PMEC, Public Service Management Division, Mwangala.Simunyeu@psmd.gov.zm
- Mr. Penzi Shikabi, Lecturer, University of Zambia, penzi.shikabi@unza.zm, +260 977306355
Education In Progress
University of York (England), Master’s in Public Administration and Public Policy, 2020
Other Skills
- Barclays Bank, Money Skills Certificate, Work Skills Certificate, People Skills Certificate, Entrepreneurial Skills Certificate, 2017
- Government of the Republic of Zambia, Trained payroll EndUser, 2019
Timeline
Human Resource Management officer
Ministry of Education
05.2018 - 07.2024
Researcher Assistant
World Bank/UNZA
09.2014 - 11.2014
Office Secretary/ Personal Assistant to the Head of Commercial Attaché
Egyptian Embassy – Commercial Office
05.2013 - 08.2014
Personal Assistant
Betam Chambers
01.2013 - 05.2013
Front Office Operator
Hotel Diamondacres
06.2012 - 11.2012
Corporate Secretary
Apamwamba Investment
07.2011 - 12.2011
Programme Assistant for Doctor of Business Administration
University of Zambia/Binary University
01.2011 - 06.2011
Enumerator
Central Statistical Agency
10.2010 - 11.2010
Legal Assistant
Tembo, Ngulube & Associates
07.2007 - 12.2007
BA - Public Administration and Development Studies
University of Zambia
Certificate - Monitoring and Evaluation
University of Zambia
Certificate - Front Office Operations
Lusaka Business and Technical College
Diploma - Law
National Institute of Public Administration
Grade Twelve School Certificate -
Mansa Secondary School