Dennis Aremo
Lusaka
Summary
Experienced professional in logistics and business development with a talent for overcoming challenges. Strong problem-solving skills and a proactive approach to new tasks. Known for adaptability, creativity, and a results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
23
23
years of professional experience
Work History
Country General Manager
YANGO DELIVERY
01.2024 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Managed budget implementations, employee evaluations, and contract details.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Formulated policies and procedures to streamline operations.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
Head of Clearing and Freight Forwarding
AFRICA GLOBAL LOGISTICS
06.2022 - 12.2024
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Provided professional services and support in a dynamic work environment.
- Organized and detail-oriented with a strong work ethic.
- Oversee Customs documentation are submitted within the Service Level Agreements.
- Establish clear and concise communication channels between Shipping Lines, Airlines, Customs Authorities, Transporters, Customers and other regulatory authorities
- Negotiated with carriers to secure best possible rates for clients and control costs.
- Maintained open communication with global locations to facilitate smooth collaboration.
- Prepared accurate cost estimates for international shipments to provide clients with exact fees and information.
Business Development Manager
Bollore Africa Logistics
01.2022 - 06.2022
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Generated new business with marketing initiatives and strategic plans.
- Drove sales by developing multi-million dollar contract sales.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Built relationships with customers and community to establish long-term business growth.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Head of Operations
Bollore Africa Logistics
10.2019 - 12.2021
- Manage a sustainable & profitable development of all logistical activities.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Ensure all the border entry points are operating seamlessly, ie Chirundu , Kazungula , Nakonde , Mpulungu borders
- Directed shipping and receiving of wide range of products daily.
- Negotiated transportation and logistics contracts to reduce shipping costs.
- Monitored logistics performance and identified improvement opportunities.
- Selected, trained and developed logistics personnel to achieve high-performing teams.
- Managed logistics budgets and forecasting to achieve cost-effective operations.
Head of Country Operations
DHL Express
09.2015 - 10.2019
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Delivered services to customer locations within specific timeframes.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
- Represented DHL at meetings with external bodies: Airports, airline operation staff / management, Government bodies and third-party agencies.
- Ensured implementation of ISO standards and Global SOP procedures.
- Responsible for personnel management: recruiting, training, career development, coaching, appraisals, and compensation.
Head Of Hub & Gateway Field Support Manager -SSA
DHL Express
05.2014 - 08.2015
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
- Provided professional services and support in a dynamic work environment.
- Provided Customs Clearance Trainings across the region especially in southern Africa countries for instance, Namibia, Botswana, Mozambique, Tanzania and lastly Zambia.
- Ensured Global SOP Audits in the southern region countries of Africa.
Operations Supervisor
DHL Express
03.2011 - 04.2014
- Manage and coordinate Commercial Airline activities also fall under this area as well HUBOPERATIONS - Monitoring and coordinating the smooth flow of all transiting shipments that pass on to other stations, like Ethiopia, Rwanda, Bujumbura, DRC-Congo, Bunia, and Juba.
- Supervised Dangerous Goods handling, Audits and Training, Aviation activities/Commercial Airline operations Coordination of DHL Aviation activities/operations.
- Coordinated and managed Airside operations.
- Conducted Global Standard Operating Procedure- Audits.
- Ensured Staff trainings &guidance on Aviation Related matters, Warehouse management Principles.
- Provided Airport security support.
Air Export Supervisor
DHL Express
09.2002 - 01.2004
- Ensured all out bound shipments are Operationally processed out in a timely basis to meet flight cut of times.
- Ensured flight departure timings are achieved every.
- Negotiated with carriers to secure best possible rates for clients and control costs.
- Calculated weight, volume or cost of goods to be moved.
- Facilitated required documentation to manage customs clearance.
Education
Bachelor of Arts - Business Administration And Management
Nkumba University
Entebbe Uganda01-2002
High School Diploma -
Nkumba University
Entebbe 03-2000
Skills
- Verbal communication
- Teamwork and collaboration
- Problem-solving
- Team management
- Decision-making
- Written communication
- Supervision and leadership
- Training & Development
- Customer service
- Attention to detail
Timeline
Country General Manager
YANGO DELIVERY
01.2024 - Current
Head of Clearing and Freight Forwarding
AFRICA GLOBAL LOGISTICS
06.2022 - 12.2024
Business Development Manager
Bollore Africa Logistics
01.2022 - 06.2022
Head of Operations
Bollore Africa Logistics
10.2019 - 12.2021
Head of Country Operations
DHL Express
09.2015 - 10.2019
Head Of Hub & Gateway Field Support Manager -SSA
DHL Express
05.2014 - 08.2015
Operations Supervisor
DHL Express
03.2011 - 04.2014
Air Export Supervisor
DHL Express
09.2002 - 01.2004
Bachelor of Arts - Business Administration And Management
Nkumba University
High School Diploma -
Nkumba University
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