ELIJAH CHALA
Ndola
Summary
A diligent and reliable professional with over 4 years of hands-on experience in customer-facing sales and administrative depot operations. Proven ability in stock management, accurate record-keeping, and providing excellent service to customers and clients. Seeking to leverage a strong work ethic, attention to detail, and commitment to efficiency in a challenging new role.
Overview
5
5
years of professional experience
Work History
Depot Clerk
Food Reserve Agency (FRA)
Ndola, Zambia
01.2022 - 01.2025
- Provided direct customer service by attending to farmers, addressing inquiries, and facilitating smooth transactions at the depot.
- Maintained accurate administrative records by compiling and submitting detailed daily and weekly operational reports.
- Ensured proper financial documentation by issuing official receipts for all purchases and payments.
- Conducted meticulous reconciliation of physical inventory with book records to guarantee all purchases and stock levels were balanced.
- Assisted in the management and safeguarding of agency property, ensuring a secure and organized work environment.
Salesman
Mapalo General Dealers
Ndola, Zambia
01.2020 - 01.2020
- Managed in-shop inventory, including stock organization and assisting with systematic stock-taking procedures.
- Delivered excellent customer service by warmly welcoming clients and proactively assisting them in finding desired products.
- Handled cash transactions securely and maintained accountability for the sales float.
- Supported business operations by preparing and submitting accurate daily and weekly sales reports to management.
Education
Grade 12 Certificate - undefined
Mulongo Secondary School
Ndola01-2019
Grade 9 Certificate - undefined
Chelengwa Basic School
01-2016
Grade 7 Certificate - undefined
Chilengwa Basic School
01-2014
No Degree - Occupational Health And Safety
HIIGHIMPACT IN
NDOLA08-2026
No Degree - TRANSPORT AND LOGISTICS
HIGHIMPACT INSTIITUTE UNIVERSITY
Ndola, Zambia08-2026
Skills
- Professional Description of Responsibilities
- This work experience highlights a strong foundation in customer service, inventory management, administrative reporting, and financial handling
- The roles required reliability, attention to detail, and direct interaction with customers or clients
- For the Sales Position: The responsibilities involved comprehensive shop management, including maintaining stock levels, assisting with inventory counts, and providing direct customer service by welcoming shoppers and ensuring they found desired products
- The role also included handling cash transactions and compiling daily and weekly sales reports, demonstrating accountability and basic financial diligence
- For the Depot Clerk Position at FRA (2022-2025): The responsibilities centered on client administration and operational support This included attending to farmers as the primary contact, managing crucial documentation by issuing receipts, and ensuring accuracy by reconciling physical purchases with book records
- The role also involved sending regular reports and assisting with the management of agency property, underscoring a high level of trust and organizational skill
Interests
Singing, Spending time with friends and family, Making new friends, Visiting new places, Studying the Bible and praying
STURDYING, SINGING, VIISTING NEW PLACES
Am a strong, responsible man who can handle pressure, am currently studying computer studies at Boostrap christian university am ready to work anytime and anywere
Languages
English
Full Professional
Timeline
Depot Clerk
Food Reserve Agency (FRA)
01.2022 - 01.2025
Salesman
Mapalo General Dealers
01.2020 - 01.2020
Grade 12 Certificate - undefined
Mulongo Secondary School
Grade 9 Certificate - undefined
Chelengwa Basic School
Grade 7 Certificate - undefined
Chilengwa Basic School
No Degree - Occupational Health And Safety
HIIGHIMPACT IN
No Degree - TRANSPORT AND LOGISTICS
HIGHIMPACT INSTIITUTE UNIVERSITY