Emmanuel Mwamba Mutale
Lusaka,ZM
Summary
Proven Sales Marketing Executive with a track record of enhancing customer loyalty and pioneering E-Commerce Marketing strategies at Guanghzou World Trading Company Ltd. Excelled in strategic planning and CRM software, boosting sales through innovative online presence. Skilled in interpersonal communication, adept at fostering strong client relationships and leading teams to exceed shipping and marketing objectives.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
6
6
years of professional experience
Work History
Sales Marketing Executive
Guanghzou World Trading Company Ltd
02.2018 - 12.2019
- Developed strong client relationships for increased customer loyalty and repeat business.
- Analyzed competitors'' offerings to identify areas for differentiation, informing product positioning strategy improvements.
- Developing E-Commerce Marketing.
- Enhanced online presence by revamping website design elements.
- Sourcing / Invoicing.
- Implemented systems and procedures to increase sales.
Shipping Executive
Rapid Freight International
09.2013 - 08.2017
- Oversaw customs clearance activities by liaising with brokers and agents, ensuring prompt release of goods without penalties or demurrage charges.
- Maintained up-to-date knowledge of industry trends, regulatory changes, and emerging technologies relevant to the shipping domain, supporting informed decision-making across the organization.
- Managed a team of logistics professionals responsible for coordinating domestic and international shipments across multiple locations.
- Coordinated with suppliers to ensure accurate order fulfillment, minimizing discrepancies and enhancing supply chain reliability.
- Sales Data Report.
- Container Booking from Shipping line.
Education
Bachelor of Science - Computer Science
Guangdong Pharmaceutical University
Guanghzou, China.07-2015
Project And Planing Mangement
University Of Zambia
Kitwe, Zambia10-2007
High School Diploma -
Chiwala Technical High School
Ndola, Zambia.12-2003
Skills
- Customer Segmentation
- Strategic Planning
- CRM Software
- Email campaigns
- Marketing Plan Development
- Interpersonal Skills
Reading, Researching and Listening to Music
Reading
researching
Listening to Music
Languages
Bemba, Nyanja
Native language
English
Advanced
C1
Chinese (Mandarin)
Intermediate
B1
Software
Data communication and Networking
Data Management System
Processing Software
Timeline
Sales Marketing Executive
Guanghzou World Trading Company Ltd
02.2018 - 12.2019
Shipping Executive
Rapid Freight International
09.2013 - 08.2017
Bachelor of Science - Computer Science
Guangdong Pharmaceutical University
Project And Planing Mangement
University Of Zambia
High School Diploma -
Chiwala Technical High School
Similar Profiles
Mohamed GhalyMohamed Ghaly
Senior Accountant at World Wood Company for Trading and ContractingSenior Accountant at World Wood Company for Trading and Contracting
Sheila Marie PinedaSheila Marie Pineda
Sales Secretary at TRANS WORLD TRADING COMPANY, INCORPORATEDSales Secretary at TRANS WORLD TRADING COMPANY, INCORPORATED
Rie FujiwaraRie Fujiwara
ADMINISTRATIVE CLERK, ADMINISTRATIVE MANAGER at IK WORLD TRADING COMPANY LIMITED. (CANADA, TORONTO)ADMINISTRATIVE CLERK, ADMINISTRATIVE MANAGER at IK WORLD TRADING COMPANY LIMITED. (CANADA, TORONTO)