Foster Kasonde
Lusaka
Summary
I possess a strong belief and core values that affect my behavior in so many ways, I am family-oriented, altruistic, and value responsibility and high ethics, both in myself and others.
I take psychological ownership for anything I commit to, and whether large or small, I feel emotionally bound to follow it through to completion.
I am always fascinated about the future, and my visionary abilities energize me to always do better and look forward to prospects.
I am always drawn to the process of learning, an ability that allows me to practice what I have learnt and grow confidence of a skill mastered.
Overview
5
5
years of professional experience
Work History
Internship - Administrative Officer
Jesus Cares Ministries International
02.2021 - 01.2022
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Updated and maintained employee records to respond quickly to requests for information.
- Advocated for staff members, helping to identify and resolve conflicts.
Sales Agent
Liquid Telecom
03.2018 - 09.2018
- Assisted call-in customers with questions and orders.
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
Sales Agent
Zamtel
05.2017 - 08.2017
- Developed strong relationships with clients through excellent customer service and regular followups.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Boosted sales by effectively promoting products and engaging with customers.
- Worked to build relationships with customers and built potential for additional sales.
Education
Business Administration
National Institute For Public Administration
Lusaka, Zambia11.2016
High School Diploma -
SECONDARY SCHOOL Gospel Outreach Christian Academy (GOCA)
Lusaka Zambia01.2010
Bread of Life Church International
01.2007
St Patricks Primary School
Lusaka, Zambia01.2005
Skills
- Proficiency in all areas of Microsoft Office, including Access, Excel, Word and PowerPoint
- Excellent communication skills, both written and orally
- Able to Work Under Pressure
- A Loyal Player and Open to Advise
- Personnel Management
- Office Management
- Customer care
- Problem-solving skills
- Customer Support
- Customer Service
- Complaint resolution
Personal Information
Hobbies: Reading, writing, playing netball, watching television
References
- Mr. J. Lubemba, Senior Consultant Accounting and Finance, NIPA, 0977878435, josephlubemba55@yahoo.com
- Silvia Mulenga Siwale, Assistant Manager, Board Secretariat Department, Bank of Zambia, P.O Box 30080, Lusaka, 0979579897, ssiwale@boz.zm
- Mrs Enid Wakunguma, Managing Director, Vinnid Innovations Ltd, Middle way, Kabulonga, Lusaka, 0977786692, enidlombe@mail.com
Timeline
Internship - Administrative Officer
Jesus Cares Ministries International
02.2021 - 01.2022
Sales Agent
Liquid Telecom
03.2018 - 09.2018
Sales Agent
Zamtel
05.2017 - 08.2017
Business Administration
National Institute For Public Administration
High School Diploma -
SECONDARY SCHOOL Gospel Outreach Christian Academy (GOCA)
Bread of Life Church International
St Patricks Primary School
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