Dynamic Human Resource Manager with a proven track record at Maamba Energy Limited, adept at implementing effective recruitment strategies and enhancing employee engagement. Skilled in HRIS management and conflict resolution, I successfully developed onboarding programs that improved retention rates and fostered a positive workplace culture.
Overview
3
3
years of professional experience
2025
2025
years of post-secondary education
1
1
Certification
Work History
Human Resource Manager
Maamba Energy Limited (Addmore Mechanical Services)
Sinazongwe, ZM
05.2024 - Current
Developed employee onboarding programs to enhance initial training experiences.
Coordinated recruitment efforts to fill open positions efficiently and effectively.
Managed employee records and ensured compliance with labor regulations.
Implemented employee engagement initiatives to boost morale and retention rates.
Facilitated conflict resolution between employees to maintain workplace harmony.
Organized training sessions to promote skill enhancement and professional growth.
Conducted performance evaluations to support employee development and feedback.
Maintained HRIS systems for accurate data management and reporting capabilities.
Handled sensitive employee and company information with highest level of confidentiality and discretion.
Maintained employee records in accordance with company policy and applicable legal requirements.
Created job postings, tracked applicants and maintained applicant database.
Identified, screened and interviewed potential employees.
Directed HR programs, policies and processes to improve operational efficiency.
Evaluated current HR processes and recommended changes when necessary to improve efficiency.
Organized orientation sessions for new hires and provided them with onboarding information.
Encouraged open communications, promoting positive and pro-employee work environment.
Held exit interviews and documented information discussed with employees.
Facilitated communication between management and staff by conducting regular meetings to discuss concerns or suggestions.
Resolved conflicts between different departments or personnel using sound judgment to maintain a harmonious work environment.
Provided HR consultation services to leadership and department heads.
Reviewed job descriptions regularly to ensure accuracy of duties assigned to each position.
Compiled reports to provide management with accurate information and comply with policies and procedures.
Ensured compliance with federal, state and local employment laws.
Investigated employee relations matters through interviews with involved parties to ensure a fair resolution.
Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
Collaborated with department managers to develop comprehensive training programs that meet the needs of each individual team member.
Achieved desired work environment and performance by proactively advising and guiding employees on best practices and overseeing HR training.
Identified operational weaknesses to improve or innovate people, programs and processes.
Managed full-cycle human resource operational activities to maximize HR employee performance.
Coordinated various benefits programs such as medical insurance, retirement plans and vacation policies.
Supported top talent identification processes by interviewing candidates and executing onboarding, orientation, and benefits processes.
Worked with management to create performance measurement, employee development and employee compensation strategies.
Provided guidance on labor law compliance issues such as FMLA, ADA, Title VII.
Implemented organizational change initiatives effectively while minimizing disruption in operations.
Used data and analytics to improve company processes for recruitment, selection and onboarding.
Developed and implemented recruitment strategies to attract qualified candidates.
Assisted in developing succession planning strategies for key positions within the organization.
Analyzed data gathered from surveys, focus groups or other methods to identify areas of improvement within the organization's HR practices.
Human Resource Intern
Maamba Energy Limited
Sinazongwe, ZM
01.2024 - 05.2024
Assisted in developing onboarding materials for new employees.
Coordinated recruitment efforts by scheduling interviews with candidates.
Maintained employee records in the HR management system.
Supported payroll processing by collecting and verifying timesheets.
Organized employee training sessions and tracked attendance records.
Conducted initial screenings of job applications for open positions.
Assisted in preparing reports on employee engagement and feedback.
Collaborated with team members to improve internal communication processes.
Organized and stored employment forms and information.
Organized and maintained personnel records in a secure database.
Helped with recruitment by posting job openings, screening resumes and scheduling interviews.
Created job descriptions for new roles within the organization.
Maintained confidentiality when dealing with sensitive information relating to personnel files or organizational policies.
Participated in staff meetings to discuss company policies and procedures related to human resources management.
Prepared onboarding documents for new hires, such as contracts and employee handbooks.
Compiled reports on employee performance evaluations, attendance records, and training programs.
Analyzed internal feedback surveys from employees about their workplace experience.
Coordinated activities for onboarding new hires such as orientation sessions and tours of the facility.
Provided administrative support to HR team members including tracking of vacation days and other employee benefits.
Developed presentations on various topics related to human resources management.
Provided administrative support to the Human Resources department including filing, data entry and record keeping.
Conducted new employee orientations and onboarding processes.
Selected qualified job applicants or referred to managers to make hiring recommendations.
Sourced, qualified and conducted screening interviews with job candidates.
Interviewed job applicants to obtain information on work history, education or job skills.
Informed job applicants of duties and responsibilities, compensation, and benefits.
Hired employees and processed hiring-related paperwork.
Scheduled or conducted new employee orientations.
Maintained and updated organizational charts, employee handbooks or performance evaluation forms.
Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
Maintained current knowledge of equal employment opportunity and affirmative action guidelines and laws.
Interpreted and explained human resources policies, procedures or regulations.
Prepared or maintained employment records using human resources management system software.
Conducted exit interviews and completed employment termination paperwork.
Advised management on organizing, preparing or implementing recruiting or retention programs.
Developed or implemented recruiting strategies to meet current or anticipated staffing needs.
Addressed harassment allegations, work complaints or other employee concerns.
Human Resource Intern
Chongwe Municipal Council
Chongwe
01.2023 - 04.2023
Assisted in developing onboarding materials for new employees.
Coordinated recruitment efforts by scheduling interviews with candidates.
Maintained employee records in the HR management system.
Supported payroll processing by collecting and verifying timesheets.
Organized employee training sessions and tracked attendance records.
Conducted initial screenings of job applications for open positions.
Assisted in preparing reports on employee engagement and feedback.
Collaborated with team members to improve internal communication processes.
Organized and stored employment forms and information.
Organized and maintained personnel records in a secure database.
Helped with recruitment by posting job openings, screening resumes and scheduling interviews.
Created job descriptions for new roles within the organization.
Maintained confidentiality when dealing with sensitive information relating to personnel files or organizational policies.
Participated in staff meetings to discuss company policies and procedures related to human resources management.
Prepared onboarding documents for new hires, such as contracts and employee handbooks.
Compiled reports on employee performance evaluations, attendance records, and training programs.
Analyzed internal feedback surveys from employees about their workplace experience.
Coordinated activities for onboarding new hires such as orientation sessions and tours of the facility.
Provided administrative support to HR team members including tracking of vacation days and other employee benefits.
Developed presentations on various topics related to human resources management.
Provided administrative support to the Human Resources department including filing, data entry and record keeping.
Conducted new employee orientations and onboarding processes.
Selected qualified job applicants or referred to managers to make hiring recommendations.
Sourced, qualified and conducted screening interviews with job candidates.
Interviewed job applicants to obtain information on work history, education or job skills.
Informed job applicants of duties and responsibilities, compensation, and benefits.
Hired employees and processed hiring-related paperwork.
Scheduled or conducted new employee orientations.
Maintained and updated organizational charts, employee handbooks or performance evaluation forms.
Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
Maintained current knowledge of equal employment opportunity and affirmative action guidelines and laws.
Interpreted and explained human resources policies, procedures or regulations.
Prepared or maintained employment records using human resources management system software.
Conducted exit interviews and completed employment termination paperwork.
Advised management on organizing, preparing or implementing recruiting or retention programs.
Developed or implemented recruiting strategies to meet current or anticipated staffing needs.
Addressed harassment allegations, work complaints or other employee concerns.
Education
Chalimbana University
Lusaka, SOUTHERN
Skills
Employee onboarding
Recruitment strategies
Performance evaluations
HRIS management
Labor law compliance
Employee engagement
Conflict resolution
Data analysis
Training facilitation
Change management
Effective communication
Team collaboration
Problem solving
Project coordination
Confidential information handling
Benefits administration
Employee relations
Corrective action planning
Compensation and benefits
Diversity and inclusion
Grievance handling and redressal
HR leadership
Benefits programs
HR analytics
Recruitment life cycle
Exit interviews
Contract negotiation
Organizational development
Compensation structuring
Recruitment oversight
Payroll coordination
Recordkeeping
Background checks
Company organization
Payroll administration
Orientation preparation
New employee orientation
Policy enforcement
Risk management
Union relations
Microsoft office proficiency
Training and mentoring
Records management
Benefits and compensation management
Internal communications
Human resources operations
Talent management
Compliance
Onboarding and orientation
Employee retention
Personnel information systems
Workforce improvements
Recruitment
Recruitment and selection
Labor relations
Training development
Personnel recruitment
HR guidance
Job analysis
Languages
English
First Language
Chitonga
Advanced (C1)
C1
Bemba
Advanced (C1)
C1
Nyanja
Proficient (C2)
C2
Certification
Associate ZIHRM Member
Affiliations
Football
Music
Debate
References
References available upon request.
Timeline
Human Resource Manager
Maamba Energy Limited (Addmore Mechanical Services)