Johnson Lubinda

Coordinated distribution of goods and services to ensure timely delivery and customer satisfaction.

• Presented insurance products and services to potential customers effectively.
• Developed strong relationships with clients to understand their insurance needs.
• Developed and implemented sales strategies to meet customer needs and increase revenue.
• Used cold calling and networking to sell products and services.
• Sourced new sales opportunities through inbound lead follow-up.
• Collaborated with team members to achieve sales targets and enhance service delivery.
• Cultivated relationships with existing customers to encourage repeat business.
• Provided detailed information on policy features and benefits to prospective clients.
• Negotiated contracts with clients on behalf of the company.
• Responded promptly to inquiries from potential customers about product features or pricing plans.
• Utilized CRM software to track leads and manage customer interactions efficiently.
• Conducted market research to identify new business opportunities in the insurance sector.
• Identified new potential markets and developed plans for targeting them.
• Analyzed market trends and competitive landscape to identify opportunities for growth.
• Implemented processes for cross-selling products or services based on customer needs.
• Assisted clients with claims processing and answered customer inquiries promptly.
• Trained junior sales staff on techniques for improving customer service experience.
• Attended industry events to build relationships with key contacts in the field.
• Participated in training sessions to stay updated on industry trends and regulations.
• Monitored feedback from customers regarding product quality and suggested improvements accordingly.