Josias Njobvu
Summary
Proven Driver Specialist with a track record of enhancing customer satisfaction and streamlining operations at Big Tree Beverages. Excelled in vehicle maintenance and customer service, demonstrating decision-making under pressure and effective team collaboration. Achieved significant improvements in delivery efficiency and safety, fostering strong client relationships and a positive work environment.
Overview
4
4
years of professional experience
Work History
Driver Specialist
Big Tree Beverages
08.2021 - Current
- Managed time effectively during busy periods to prioritize deliveries based on urgency or importance, leading to satisfied customers.
- Improved communication with dispatchers to ensure accurate updates on delivery status, enhancing customer experience.
- Trained new drivers in proper procedures for safe operation of vehicles as well as company-specific processes for optimal job performance.
- Performed thorough pre-trip inspections of the vehicle before every shift, minimizing downtime due to mechanical issues.
- Navigated challenging weather conditions safely while maintaining delivery deadlines, demonstrating adaptability under pressure.
- Organized documentation for each delivery accurately, reducing errors and potential disputes with clients later on.
- Provided superior customer service by handling inquiries courteously and resolving issues efficiently.
- Maintained vehicle safety with regular inspections and necessary repairs, ensuring optimal performance on the road.
- Developed strong client relationships, addressing any concerns promptly and professionally to foster loyalty and trust.
- Enhanced customer satisfaction by providing timely and efficient deliveries.
- Ensured compliance with local traffic laws at all times, maintaining an exemplary driving record.
- Collaborated with team members to streamline operations, resulting in increased productivity and smoother workflow.
- Adhered strictly to company policies related to vehicle use, reporting any discrepancies or incidents immediately as required.
- Followed all relevant traffic laws and safety regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Motivated workers to exceptional performance through implementation of new strategies.
Pastoral Intern
Vine Missions Baptist Church
08.2020 - Current
- Enhanced congregation participation by developing creative sermon series and engaging worship experiences.
- Coordinated volunteer teams for various church activities, such as Sunday service setup, community outreach events, and mission trips abroad.
- Collaborated with youth ministry leaders in creating programs that fostered spiritual growth and development among young members of the church.
- Contributed to church growth by inviting newcomers into small group settings where they could build meaningful connections with other members of the faith community.
- Participated in hospital visitations, offering comfort and support to patients and their families during difficult times.
- Demonstrated a commitment to ongoing personal spiritual growth through regular prayer, scripture study, and participation in worship services and fellowship opportunities.
- Supported church administration by assisting with budget planning, event coordination, and general office tasks as needed.
- Assisted with baptism preparation classes for candidates exploring full membership within the church body through this sacred sacrament.
- Implemented innovative evangelism strategies designed to reach out to unchurched individuals within the local area.
- Developed strong relationships with congregation members through one-on-one meetings, fostering a sense of trust and open communication.
- Mentored new believers in their faith journey by providing guidance on personal prayer practices, scripture reading habits, and involvement in church community life.
- Led small group sessions focused on spiritual formation, ensuring individual attention for each participant''s growth journey.
- Supported pastoral staff in providing spiritual guidance, counseling, and pastoral care for church members and their families.
- Preached sermons regularly during worship services, effectively communicating biblical principles to diverse audiences.
- Collaborated with other local churches to foster ecumenical partnerships and community-wide events that promoted unity within the larger faith community.
- Participated in religious ceremonies and events.
- Supported religious leaders in performing various duties.
- Assisted with fundraising activities.
- Attended meetings with religious leaders.
- Participated in various outreach programs.
- Developed and implemented educational programs for youth.
- Educated members of congregation on religious beliefs and practices.
- Provided guidance to members of congregation.
- Collaborated with other religious organizations and agencies.
- Provided pastoral counseling to members of congregation.
Education
Master Of Social Work -
African Research University
Bachelor Of Theology - Bachelor of Theology
Baptist Theological Seminary of Zambia
11.2018
Skills
- Logbook management
- Decision-Making Under Pressure
- Vehicle maintenance knowledge
- Excellent navigation
- Defensive Driving
- Accident prevention strategies
- Physical stamina and strength
- Team collaboration abilities
- Emergency response readiness
- Adaptive Cruise Control
- Customer Service
- Problem-Solving
- Time Management
- Safe Driving Practices
- City and non-city driving
- Punctual and Reliable
- Punctuality
- Valid Driver's License
- Clean Driving Record
- Transportation
- Passenger transportation
- Order picking and processing
- Relationship Building
- Traffic Law Observation
- Vehicle inspections
- Basic vehicle repairs
- Flexible Schedule
- Vehicle Inspection
- Passenger Assistance
- Accident Prevention
- Safety Protocols
- Confidentiality understanding
- Safety Management
- Vehicle Maintenance
- Customer rapport
- Staff Development
- Teamwork and Collaboration
Timeline
Driver Specialist
Big Tree Beverages
08.2021 - Current
Pastoral Intern
Vine Missions Baptist Church
08.2020 - Current
Master Of Social Work -
African Research University
Bachelor Of Theology - Bachelor of Theology
Baptist Theological Seminary of Zambia
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