Maureen Samson Banda
Lusaka
Summary
Hardworking health professional, committed to delivering best care through effective education and counseling. Proven leadership focused on increasing and enhancing patient care and satisfaction. Streamline safety protocols for comprehensive patient care.
Compassionate health worker. Works well with diverse patient populations and fosters trusting relationships to improve outcomes. Efficiently coordinate with healthcare professionals to advance patient care.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics.
Overview
31
31
years of professional experience
Work History
Registered Nurse Supervisor
University teaching Hospital
01.2020 - 11.2023
- Managed disciplinary sessions for employees charged with misconduct, ensuring a fair and just resolution
- Effectively performed staff evaluations on their performances through regular coaching and training.
- Provided support and guidance to students and tutors during orientation periods
- Collaborated and organized training on Covid-19 testing to enhance the team's capacity in times of public health crisis.
- Proven ability to lead and inspire healthcare teams of about 33, ensuring optimal patient care.
- Successfully managed clinical operations including scheduling, resource allocation and workflow optimization.
- Demonstrated leadership in implementing and overseeing health and safety protocols.
Locum Nurse
Occupational Health and Safety Institute
08.2023 - 10.2023
- Enhanced clinic efficiency through accurate and thorough documentation of patient histories, diagnoses, and treatments.
- Ensured patient safety by adhering to strict infection control protocols and maintaining a clean, organized work environment.
- Promoted a positive clinic atmosphere by building rapport with patients and addressing their individual concerns or questions.
- Educated patients about preventive measures and self-care strategies to promote optimal long-term health outcomes.
Registered Nurse
University teaching Hospital
07.2018 - 01.2020
- Reduced hospital readmissions through effective discharge planning, patient education, and follow-up care coordination.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Expertise in performing vital signs assessment and using advanced medical equipment.
- Strong interpersonal skills, fostering positive patient relationships and promoting open communication.
- Provided empathetic and supportive counseling to patients, ensuring informed decision making regarding their health.
- Effectively in translating medical information to non-English speaking patients for better understanding.
Assistant Research Nurse
CIDRZ
08.2010 - 08.2013
- Enhanced research quality by meticulously collecting and analyzing data from various sources.
- Streamlined data management processes for increased efficiency and accuracy in research findings.
- Collaborated with multidisciplinary teams to develop innovative research methodologies and strategies.
- Contributed to the development of Standard Operating Procedures for research projects
- Experience in conducting qualitative interviews and focus group discussions to gather valuable data.
- Maintained accurate and detailed patient records, adhering to ethical standards and privacy regulations.
Attachment, Children's ARV Clinic
University Teaching Hospital
11.2009 - 02.2010
- Enhanced unit readiness by conducting comprehensive training programs and evaluating performance.
- Streamlined communication processes for increased efficiency by implementing new reporting procedures.
- Performed HIV tests and provided counseling before and after the test giving necessary information to clients.
Nurse Unit Clerk
University of Iowa Hospitals and Clinics
08.1996 - 07.1998
- Enhanced patient satisfaction by efficiently managing medical records and maintaining strict confidentiality standards.
- Streamlined administrative processes for improved hospital efficiency and reduced wait times for patients.
- Assisted nurses and physicians with patient care, improving overall quality of service provided to patients.
- Collaborated with multidisciplinary teams to ensure optimal patient care and outcomes.
Nurse Aide
Iowa
08.1992 - 08.1996
- Enhanced patient comfort by providing exceptional personal care and maintaining a clean living environment.
- Promoted patient safety by closely monitoring vitals, reporting abnormal findings to nursing staff, and administering medications as directed.
- Assisted with daily living activities for patients, ensuring optimal independence and quality of life.
- Improved patient mobility by assisting with range-of-motion exercises, ambulation, and transfers.
- Increased patient satisfaction by forming strong bonds and providing emotional support during challenging times.
- Contributed to efficient healthcare team communication through accurate documentation of patient information and regular updates on their progress.
- Reduced hospital readmissions through effective education on home care techniques for patients and families.
- Collaborated with interdisciplinary teams to develop individualized care plans tailored to each patient''s needs.
- Enhanced nutritional intake by preparing meals according to dietary restrictions and feeding patients who required assistance.
- Expedited the discharge process by coordinating transportation services and ensuring proper follow-up appointments were scheduled.
- Streamlined inventory management for medical supplies within the facility, reducing waste and minimizing costs.
- Facilitated seamless transitions between shifts by delivering thorough reports on patients'' status at shift handover meetings.
Education
Diploma in Registered Nursing - Practical Nursing
Lusaka School of Nursing
Lusaka, ZambiaBachelor of Arts - Sociology And Public Administration
University of Zambia
Lusaka, ZambiaDiploma Teaching Methodology - Education
University of Zambia
Lusaka, Zambia05.2021
Master of Science - Public Health (Population Health)
University of Zambia
Lusaka, Zambia12.2017
Skills
- Patient Discharging
- Staff Supervision
- Scheduling and Planning
- Physician Collaboration
- Nursing Staff Management
- Hazard Elimination
- Schedule Coordination
- Patient Assessments
- Protocols and Procedures
- Team Collaboration and Motivation
- Medical Records Management
- Health and Wellness Expertise
Languages
Nyanja, Lozi, Bamba
Native language
English
Proficient
C2
Timeline
Locum Nurse
Occupational Health and Safety Institute
08.2023 - 10.2023
Registered Nurse Supervisor
University teaching Hospital
01.2020 - 11.2023
Registered Nurse
University teaching Hospital
07.2018 - 01.2020
Assistant Research Nurse
CIDRZ
08.2010 - 08.2013
Attachment, Children's ARV Clinic
University Teaching Hospital
11.2009 - 02.2010
Nurse Unit Clerk
University of Iowa Hospitals and Clinics
08.1996 - 07.1998
Nurse Aide
Iowa
08.1992 - 08.1996
Diploma in Registered Nursing - Practical Nursing
Lusaka School of Nursing
Bachelor of Arts - Sociology And Public Administration
University of Zambia
Diploma Teaching Methodology - Education
University of Zambia
Master of Science - Public Health (Population Health)
University of Zambia
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