MIKE KAYANDA
LUSAKA
Summary
Multi-talented operations assistant successful at managing clerical needs, planning events, overseeing purchasing and producing detailed reports. Brings several years of related experience and skill to handle diverse tasks with superior work ethic and great multitasking abilities. Detail-oriented logistics coordinator with strengths in process development and data analysis. Committed to enhancing customer relations and safety compliance while streamlining operations to drive efficiency.
Overview
4
4
years of professional experience
Work History
FLEET OPERATIONS ASSISTANT
CJ SMART CARGO ZAMBIA LTD
Lusaka
02.2022 - Current
- Coordinating daily logistics operations to ensure timely cargo handling and dispatch.
- Support team members in troubleshooting operational issues and improving workflows.
- Utilize software programs such as Excel, Word, and Access for data entry, analysis, and reporting purposes.
- Participate in team meetings to provide feedback on operational issues and solutions.
- Organized and filed important company documents, spreadsheets, and reports.
- Responded to client queries and maintained strong relationships with vendors.
- Ensure that all safety protocols are followed during day-to-day operations.
- Assist with the development of processes and procedures related to operations management.
- Work closely with other departments, such as sales, marketing, and finance, to ensure smooth operations.
- Oversee expense, report and support documentation filing systems.
Education
Bachelor of Science - Bsc. In Production And Operations Management
THE COPPERBELT UNIVERSITY
Copperbelt, Zambia04-2022
Skills
- Data analysis
- Logistics coordination
- Process development
- Document management
- Customer relations
- Team collaboration
- Safety compliance
- Expense reporting
- Workflow improvement
- Effective communication
- Administrative support
- Problem solving
- Positive attitude
- Document control
Accomplishments
- Received an award for best operations assistant employee for the year 2024
REFERENCE
Human resource: Andrew Kapembwa, Contact: 097-220-2409
Fleet manager: Mr Uki, Contact: 077-019-6692
Country Director: Miss Yika Bai, Contact: 097-835-1399
Timeline
FLEET OPERATIONS ASSISTANT
CJ SMART CARGO ZAMBIA LTD
02.2022 - Current
Bachelor of Science - Bsc. In Production And Operations Management
THE COPPERBELT UNIVERSITY
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