MWAKA MELINDA KAWANA
CHINGOLA
Summary
I am a self-driven individual with a robust entrepreneurial mindset, complemented by a profound understanding of procurement and supply chain management. With over Five (5) Years of Professional Experience in sales, marketing, accounts, Business management and financial management, My expertise extends to inventory and logistics operations, supply processes, and the intricate requirements of procurement and supply within the business landscape. I excel at collaborating within diverse, multicultural teams and thrive under pressure while maintaining a positive outlook. Meeting deadlines in a bustling and demanding environment is second nature to me. My extensive computer literacy empowers me to seamlessly integrate technology into the workplace, enhancing operational efficiency. I am characterized by a resolute commitment to engaging in professional development activities, enabling me to continuously enhance my existing skills and adapt to the evolving needs of organizations. My proficiency in Microsoft tools is complemented by my exceptional listening skills, which enable effective communication and problem-solving.
Dedicated and accomplished accounting professional with a solid track record of effectively managing financial operations for mid-sized commercial organizations. Seeking an opportunity to leverage over a decade of expertise to contribute to various sectors, including Industries, Mining, Corporate, Private, and Public entities. My ultimate career aspiration is to attain full qualification as a procurement professional, with a long-term vision of transitioning into a leadership role in business administration. Committed to enhancing the financial performance of organizations and facilitating substantial growth.
Overview
12
12
years of professional experience
13
13
years of post-secondary education
Work history
Procurement and Stores Intern
Konkola Copper Mines plc (KCM)
Chingola, Copperbelt
2025.09 - Current
- Sourced and procured goods and services, negotiating terms that aligned with organisational objectives
- Processed purchase orders and monitored delivery schedules to ensure timely receipt
- Ensured compliance with organizational procurement policies and stores procedures
- Ensured compliance with organizational procurement policies and stores procedures
- Coordinated with suppliers and internal departments to efficiently resolve procurement and distribution issues
- Maintained stock records, conducted inventory checks, and reconciled discrepancies
- Assisted in stocktaking and identified damaged or obsolete inventory for disposition
DEBT COLLECTIONS OFFICER
MOFIN FINANCE LIMITED
2023.01 - 2023.12
- Engaged delinquent customers through proactive outreach to support payment compliance.
- Analysed financial data to evaluate customers' repayment capabilities aiding improved repayment outcomes.
- Created customised repayment plans that fostered increased customer adherence and reduced delinquency rates.
- Monitored payment arrangements to ensure high levels of compliance among customers.
- Provided financial guidance that assisted customers in managing their debts effectively.
- Resolved payment discrepancies promptly to contribute to accurate account reconciliation and customer satisfaction.
- Maintained detailed records of customer communications to enhance accountability and operational transparency.
- Achieved compliance with relevant debt collection laws to minimise legal risks for the organisation.
- Delivered reports on debt collection progress to facilitate informed decision-making.
- Provided customer support to resolve concerns and strengthen long-term relationships.
Loan Consultant - Chingola Branch
MOFIN FINANCE LIMITED
Chingola
2022.04 - 2022.12
- Conducted financial assessments to identify suitable loan products for clients, ensuring informed decision-making.
- Reviewed credit reports and financial statements to assess risk factors, facilitating data-driven loan approval recommendations.
- Established strong client relationships to provide ongoing support during application processes.
- Monitored industry regulations to ensure compliance with all loan applications.
- Prepared detailed loan proposals outlining terms, interest rates, and repayment schedules.
- Negotiated loan terms with clients to ensure clarity and address any concerns.
- Collaborated with underwriters to assess risk and provide recommendations for loan applications.
- Identified cross-selling opportunities to provide clients with tailored financial solutions, enhancing overall client satisfaction.
Loan Consultant
MONETA FINANCE LIMITED
2017.04 - 2022.03
- While at Moneta Finance Limited my Duties Included, But were not Limited to the Following:
- Conducted in-depth financial assessments of loan applicants to determine their creditworthiness.
- Developed and maintained strong relationships with clients to understand their financial needs and provide tailored loan solutions.
- Actively promoted various loan products and services to prospective customers through effective sales and marketing strategies.
- Assisted clients in completing loan applications, explaining terms and conditions, and ensuring all required documentation was submitted accurately and on time.
- Collaborated with the underwriting team to evaluate loan applications and provide recommendations for approval or denial.
- Conducted outreach initiatives within the local community to raise awareness about MONETA Finance Limited's loan offerings and financial literacy programs.
- Participated in team meetings and training sessions to stay updated on industry trends, product knowledge, and compliance regulations.
- Managed a portfolio of existing clients, providing ongoing support, addressing inquiries, and ensuring a high level of customer satisfaction.
- Conducted regular follow-ups with clients to monitor the status of their loan applications, provided updates on approval progress, and facilitated timely disbursements of approved loans.
- Collaborated with the marketing team to develop and implement targeted marketing campaigns and promotional materials to attract potential loan applicants and expand the customer base.
- Stayed informed about industry regulations and compliance requirements, ensuring that all loan processes and documentation adhered to legal and ethical standards, and took proactive steps to address any compliance issues.
Stores Assistant - Intern
OUTRIGHT NETWORK SOLUTIONS
2014.01 - 2015.01
- While at Outright Network Solutions, My Duties Included But were not Limited to the Following:
- Inventory Management: Keeping track of stock levels and ensuring they are maintained.
- Receiving Goods: Receiving and inspecting incoming shipments for accuracy and quality.
- Stock Organization: Properly arranging and organizing stock in the storage area.
- Order Fulfillment: Picking and packing items for customer orders or internal requests.
- Record Keeping: Maintaining accurate records of inventory, including receipts and issuances.
- Stock Replenishment: Identifying low stock levels and initiating reorders as necessary.
- Quality Control: Ensuring that products meet quality standards and reporting any issues.
- Safety Compliance: Adhering to safety protocols and ensuring a safe working environment.
- Reporting: Providing regular reports on inventory levels and any issues to supervisors.
- Collaboration: Coordinating with other departments, such as procurement and sales, to meet organizational needs.
Education
Advanced Certificate - Purchasing and Supply
Livingston Institute of Business and Engineering Studies (LIBES)
Livingstone 2014.01 - 2016.12
Grade 12 School Certificate -
KALOMO HIGH SCHOOL
Kalomo, Southern Province 2009.01 - 2012.01
Junior Secondary School Leaving Certificate -
LEMIDIAH CHRISTIAN SCHOOL
Lusaka 2008.01 - 2009.01
Grade Seven (7) Certificate -
MUZI HIGH SCHOOL
Ndola 2001.01 - 2007.01
Skills
- Accounting and financial management
- Financial analysis
- Procurement and supply chain
- Business administration
- Mining sector expertise
- Public and private sector experience
- Communication skills
- Work aptitude
- Problem solving
- Sales and marketing
LANGUAGES
Able to Read, write and Speak English Language with Fluency
Able to read, write and Speak Nyanja
Able to Read, write and Speak Icibemba
Able to Read, Write and Speak Tonga
Accomplishments
- Best Employee Of the Year - Mofin Finance Limited. 2023
- Best Employee of the Month - Mofin Finance. April 2022- December 2022
- Best Employee of the Month - Moneta Finance. January 2021 - December 2021
- Best Employee of the Year - MONETA Finance Limited. - 2021
- Best Employee of the Month - Moneta Finance. January 2020 - December 2020
- Best Employee of the Year - MONETA Finance Limited. - 2019
- Best Employee of the Month - Moneta Finance. Jan 2018 - December 2018
REFERENCE
- Annie, Mwanza, Branch Manager, tamaramwanza77@gmail.com, +260 96 8734029, Mofin Finance Limited
- Nakasote, Mutale, Senior Loan Consultant, nakasotemutale17@gmail.com, +26 0966600418, MOFIN FINANCE LIMITED
- Moses, Phiri, Legal & Debt Collection Manager - Chingola Branch, moseszoephiri@gmail.com, +260967850933, MOFIN FINANCE LIMITED, Chingola
- Esau, Chakunta, LECTURER, cehakunta@yahoo.com, +26 0977698512, Livingstone institute of business and engineering studies (LIBES)
Timeline
Procurement and Stores Intern
Konkola Copper Mines plc (KCM)
2025.09 - Current
DEBT COLLECTIONS OFFICER
MOFIN FINANCE LIMITED
2023.01 - 2023.12
Loan Consultant - Chingola Branch
MOFIN FINANCE LIMITED
2022.04 - 2022.12
Loan Consultant
MONETA FINANCE LIMITED
2017.04 - 2022.03
Advanced Certificate - Purchasing and Supply
Livingston Institute of Business and Engineering Studies (LIBES)
2014.01 - 2016.12
Stores Assistant - Intern
OUTRIGHT NETWORK SOLUTIONS
2014.01 - 2015.01
Grade 12 School Certificate -
KALOMO HIGH SCHOOL
2009.01 - 2012.01
Junior Secondary School Leaving Certificate -
LEMIDIAH CHRISTIAN SCHOOL
2008.01 - 2009.01
Grade Seven (7) Certificate -
MUZI HIGH SCHOOL
2001.01 - 2007.01